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General view
General view
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  • Mexico Holidays
  • Playa del Carmen
  • Ocean Maya Royale

Ocean Maya Royale

TripAdvisor Review
Mexico, North America
Playa del Carmen

This magnificent beachfront resort boasts a spectacular setting in Riviera Maya, in the Mexican Caribbean, within easy reach from numerous places of interest such as the tourist city of Playa del Carmen, the walled city of Tulum or the island of Cozumel. Thanks to its privileged position surrounded by tropical gardens and that it is only for adults, this is the perfect choice for a romantic stay or even for honeymooners. All smartly and elegantly decorated rooms and suites have been upgraded and offer the perfect space in which guests can unwind and disconnect from their everyday troubles. Some of them even enjoy marvellous panoramic views from their balconies, helping travellers to feel at ease and completely pampered. The wide offer of theme and buffet restaurants will be a true delight, offering international and local specialities. There are also 3 meeting rooms for up to 350 people.

Guest are required to make advance reservation for the restaurant Yookoso

Facilities

  • Tennis
  • Spa treatments*
  • Massage*
  • Solarium *
  • Steam bath*
  • Sauna*
  • Entertainment programme for adults
  • Sun loungers
  • Outdoor freshwater pool
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent12,605 reviews
Trip Advisor
Excellent
63%
Very Good
23%
Average
8%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Unbelievable resort!!

Absolutely beautiful resort! Wait staff is amazing! Jorge at the lobby bar.....THE BEST!!!! We can't wait to return!!!!

Review by C8481KFjulieg Fort Morgan
TripAdvisor Review
So much fun!

Lobby bar; Octavio and Jorge were awesome. Make sure to try a bloody Mary made with Cachaca!

TripAdvisor Review
Nine times here

I've been here multiple times and already planning on coming back again, it really is a home away from home. The staff make it what it is, they're all incredible. They are one of the main reasons why I keep coming back.

The food as always was 10/10 even with one less restaraunt choice with it being redone there was never a lack of choice to pick from. You have the people working in them like Bryan, Miguel, David, Angel who make the experience each time, they keep you going back.

The bar staff are all so underrated, they do so much and are so entertaining with it all, it's more than just going to a bar to get a drink, you end up with a friendship out of it all too. Shout-out to Miguel, Rusbel, Eber, Jony, Diego and Victor who's still training to be a full-time bar tender

And the entertainment team, I could talk about how much I adore them for hours and how I look forward to doing the activies each day and as somebody that's pretty shy for me to be excited to do stuff is good, they're amazing at what they do, Moises, Victor, Gustavo Susie and of course Viri. Forever a shoutout to Vierly, he'll always be the best one there even if he wasn't there this time.

TripAdvisor Review
Fantastic customer service!!!!

An amazing 11 nights in this resort, smaller than what we normally go for but could not fault it… staff where fantastic, knew exactly what we where drinking, we didn’t lift a finger the whole time we where there, met so many lovely people from around the globe, the Mayan meal experience was sensational… really worth the money, beautiful food while learning about the Mayan culture, everyone who visits the resort should definitely book it… The entertainment team where great, special shout out to all of them!!!… and especially Miguel behind the pool bar, he was great!!!… also Lewis in the Japanese restaurant… thank you everyone at ocean maya Royale for making our holiday so special!!!!

TripAdvisor Review
Hanging out with Edith is nice

Edith in the bar is the best. So friendly and kind.

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