- Mexico Holidays
- Playa del Carmen
- Maroma A Belmond Hotel
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Maroma A Belmond Hotel
Mexico, North America
Playa del Carmen
Set among verdant jungle beside a white, sandy beach, Maroma, a Belmond Hotel, Riviera Maya is one of Mexico's top luxury hotels offering pure escapism with a touch of Mayan magic. Widely recognized as one of the most indulgent Riviera Maya resorts, it's a true haven of well-being. Here you can start the day with yoga and end with a session in a traditional temazcal sauna. Spend lazy days in ocean and poolside restaurants or stroll through flower-filled gardens where parrots and butterflies perch. Explore some of Mexico's great heritage sites, dive in mysterious underwater caves or shop till you drop in Cancun.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness centre. This hotel also features complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- TV lounge
- Sun loungers
- Outdoor freshwater pool
- Luggage room
- Sun terrace
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent223 reviews
Excellent
92%
Very Good
4%
Average
3%
Poor
0%
Terrible
0%
Location
Cleanliness
Service
Value
Elegant and Thoughtful Resort
We spent our anniversary here. They went above and beyond. Very thoughtful and made us feel special. We were blown away. The place is high end, quiet, great service, and beautiful in understated way. Definitely recommend this place.
Review by NoodleHouse Houston
A Truly Special Stay for Our Anniversary & Birthday
We recently stayed at the resort for our 23rd anniversary and my 50th birthday, and it was truly one of our favorite hotel experiences, and we’ve traveled to many destinations over the years. The resort is beautiful, welcoming, and exceptionally well cared for. From the moment we arrived, we felt relaxed and taken care of. The food was wonderful, the service outstanding, and the entire property felt warm, inviting, and thoughtfully designed. The staff are truly what make this resort extraordinary. Their kindness, professionalism, and genuine warmth made our stay unforgettable. A heartfelt thank‑you to Sergio, Claudia, Mayra, Ricardo, Jocelyn, and Daniel, each of you made our trip so special. The pool and beach service were amazing, and the grounds are gorgeous with lush tropical plants and palm trees everywhere. We loved the three pools, especially the main pool with its excellent service. The food at Casa Mayor was fantastic - being fresh, flavorful, and beautifully prepared. If you’ve been to France, you know what a good croissant tastes like, and the bakery here is outstanding, offering fresh croissants every morning that we looked forward to. The drinks, both alcoholic and non‑alcoholic, were delicious and thoughtfully made. Dining at this resort was a highlight of our stay and truly elevated the entire experience.
The only downside to visiting in the summer is the sargassum seaweed, which is common in the region. The resort worked hard every day to clean the beach, with trucks going back and forth to clear as much as possible. While the machinery can take away a bit of the quiet, the amazing staff, wonderful food, and beautiful hotel more than make up for it. Even with a not‑so‑perfect beach during the summer months, the resort is absolutely worth a stay. We plan on returning both in the summer and winter which says a lot about how special this place is. We left feeling relaxed, grateful, and already excited to come back. Thank you again for making our 23rd anniversary and my 50th birthday so memorable. This resort is truly exceptional, and we cannot wait to return with our family next time.
Review by Nina W Greenwich, Connecticut
Most special retreat
I stayed at the Maroma for a women’s retreat and it was nothing short of magical. From the time of arrival you’re greeted with excellent service and it never ends. They go out of their way to make sure you have what you need and want. It’s very pricey but so worth it. Has its own private beach area that has a barrier so no seaweed can get in which is great. They have a pillow menu with 7 different types of pillows to make your sleep extra comfortable. And a daily coffee service with different coffees each day which is so delicious. The spa is beautiful and they use Guerlain products. The entire property is absolutely stunning. The website pics don’t do it justice.
Review by lenarene Seal Beach, California
Excellent quick trip!
The Belmond Maroma exceeded expectations for our stay. We greatly enjoyed and would definitely visit again for a week - great to have quick flights, airport was seamless and the resort itself was large enough to enjoy the week, but boutique enough to have plenty of dedicated service. Well done!
Review by MarieKA2712 Longmont, Colorado
A different choice for seasoned travellers willing to combine beach-side relaxing and respect for natural environment
The perfect place if you are looking for far more than just a beach resort. Belmond brand is a quality guarantee by itself, but don't get wrong with it. Don't expect the Belmond touch. Certainly you will find best possible rooms, with all amenities, space and comfort possible. Breakfast is served in yoour table at your choice and vila hosts are available 24/7 for solving any need you may have. The lush forests within the hotel invite to tropical experiences and peaceful atmosphere is all around you. Food quality is good, but that it is, not exceptional. Service in commoon areas is good, but not what one expect from a Belmond. All in all, above other comparable hotels of similar category, but not the one you keep an unforgettable remembrance.
Review by J8748CSdavidc Barcelona, Spain
