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  • Mexico Holidays
  • Playa del Carmen
  • Iberostar Paraiso Beach

Iberostar Paraiso Beach

TripAdvisor Review
Mexico, North America
Playa del Carmen

This luxury resort is located on the beachfront of the Yucatán Peninsula, this Riviera Maya resort is near many of Mexico's top tourist attractions, a great location for those who wishing to explore the local culture and history. This luxurious resort has spacious family friendly amenity rooms. This property has one of the largest swimming pools in the area, with over 3,280 feet in length for your enjoyment. All rooms at the resort have balconies so you can enjoy having coffee at sunrise and relax on the balcony in the evening with a soothing sunset and refreshing cocktail. Other room amenities include complimentary Wi-Fi and air conditioning. Rooms and suites are designed to become your own private retreat. If traveling with children the resort offers, hotel is providing age-grouped activities designed to educate and entertain children with peers of the same age. Also, make sure to set some time aside for the spa. Take advantage of all-natural treatments to rejuvenate your mind and body, relieve sore muscles and accumulated stress. Your vacation time spent at the resort will create lasting memories and stories to share with friends.

Facilities

  • Darts
  • Tennis
  • Billiards
  • Volleyball
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Solarium *
  • Steam bath*
  • Sauna*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent9,682 reviews
Trip Advisor
Excellent
60%
Very Good
25%
Average
9%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Amazing Resort and Vacation Spot

This resort far exceeded our expectations as a family. The service was immaculate. I want to shout out huge thanks to Diego, Omar, Brian and Brenda for their assistance and seevice to us while there. They went above and beyond. We received VIP service. We even became members. The resort is so beautiful. Pictures don’t do justice. The resort is huge and lots to do. We only did one tour day as the resort had everything we needed. Please book here on your next Cancun visit. You will not regret it, trust me. This is my go to whenever I am travelling there. The food was amazing too. The rooms were also very beautiful. There is a shuttle service and very organised bus stops and sheds to take you around. The night club was also beautiful. Have you booked yet?

TripAdvisor Review
cockroaches and filth

We stayed @ Iberostar Waves Paraiso Beach for 10 Nights it was a beautiful place resort, expect for one small detail, they have Cockroaches in their rooms and don't clean well. their management blew us off like it was no big deal offered us a room upgrade next time we go, guess what not going to be a next time!!! I have sent countless emails to Mr. Francisco Deelgado a manger @ the resort he's so special he doesn't have to answer customers. I simply asked to be credited a couple nights @ a different Iberostar in the future. we hear crickets with his cockroaches. Please people before you go here think about this resort and the customer service you won't get...

Review by Climber60360915410 Denver, Colorado
TripAdvisor Review
September 2026

Great value for the money in September

TripAdvisor Review
If you like terrible food and slow service, this is the stay for you!

Pros: Lots of pools Grounds very beautiful Lovely beach Clean, big room

Cons Food was terrible - like a school canteen Slow - check in took one hour, at check out, no one came to collect our bags as promised Tacky entertainment and badly behaved bratty children running around About half the staff we interacted with were clueless and unhelpful

Only stayed one night and we were very glad our stay wasn’t longer - we usually stay in smaller, boutique hotels and felt like branching out and trying something new (don’t do that lol).

Review by Emma W Manchester, United Kingdom
TripAdvisor Review
VACATION

For the past 18 years vacation only here

Review by Ivanshch1 Portland, Oregon
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