- Mexico Holidays
- Playa del Carmen
- Hyatt Zilara Riviera Maya
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Hyatt Zilara Riviera Maya
Mexico, North America
Playa del Carmen
Hyatt Zilara Riviera Maya is an adults-only beachfront resort located in the selcluded region of Riviera Maya, and surrounded by lush mangroves. The property has easy access to the Cancun International Airport and is only six miles from Playa del Carmen. This luxurious 291-suite resort breathes romance, resembling a modern hacienda, sitting along a stretch of pure white sand beach. During their stay, guests will enjoy the unlimited food and beverages selections at nine restaurants, bars and lounges, relax at the ocean-view pool, indulge with some pampering at the full-service Zen Spa and round the day out with nightly performances. Combining beautiful architecture with impeccable service and lavish accommodations, this all-inclusive resort is a vacation paradise like no other.
Facilities
- Volleyball
- Entertainment programme for adults
- Concierge
- Garden
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,774 reviews
Excellent
60%
Very Good
18%
Average
11%
Poor
5%
Terrible
6%
Location
Cleanliness
Service
Value
Girls getaway
We had a wonderful stay at Hyatt Zilara and left feeling relaxed and recharged. The resort was clean and well kept from the room to the common areas, and the overall atmosphere was peaceful and well maintained.
The food and drinks were a highlight of our trip. The tacos from the snack bar were surprisingly some of our favorite bites of the entire vacation! We also loved the Italian restaurant so much that we went twice. Unfortunately, the food quality wasn’t as consistent on our second visit, but the service was excellent both times. A special thank you to Ivan and Franklin, who evidently wanted to make each dinner a great experience.
The Club experience was definitely worth it, made even better by Ariel in the lounge bar. Everyone in the club area were friendly, attentive, and remembered us throughout our stay, making us feel genuinely welcome. Their service added a personal touch that made our vacation even more enjoyable.
The spa was a highlight. The hydrotherapy circuit was very relaxing, and the staff did a great job guiding us through each step. I do wish there had been an option to enjoy the hydro spa independently at our own pace but Adriana gave an incredibly relaxing massage that was exactly what I needed.
One thing to note if you’re looking for nightlife: this is definitely a quieter resort. During our stay, the evening entertainment consisted of soft live music each night, and things wrapped up fairly early. That suited us perfectly since we were looking to unwind, but it’s something to keep in mind if you’re hoping for a lively party atmosphere.
The sargassum (seaweed) was heavier than usual during our visit, but to be expected this time of year and certainly wasn’t the resort’s fault.
Overall, Hyatt Zilara delivered exactly what we were looking for—a clean, relaxing resort with great service, good food, and a peaceful atmosphere. We’d happily return.
Hyatt zilara
The hotel and staff were terrfic but the food needs improvement and all inclusive is about food.
A Perfect Relaxing Getaway! ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
This was one of the best all-inclusive resort experiences I've had. The resort was peaceful, clean, and offered the perfect balance of relaxation and fun activities. The food was consistently delicious with plenty of variety, and the Club Level experience was well worth it.
The spa was incredibly relaxing, the fitness center was clean and well-equipped, and the service throughout the resort was outstanding. Every staff member I encountered was friendly, attentive, and made me feel genuinely welcomed.
I left feeling refreshed and already looking forward to my next visit. I highly recommend this resort to anyone looking for a relaxing getaway.
Anniversary
My husband and I stayed for our anniversary. The room was great, staff friendly and service excellent. The resort is smaller than most Hyatt’s that I have visited but we actually preferred it.
Zilaria
Great resort and attentive staff. Food and service were both so good. Resort was the perfect size. Beautiful and clean. Very relaxing and would definitely go back.
