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  • Mexico Holidays
  • Playa del Carmen
  • Hotel Xcaret Mexico

Hotel Xcaret Mexico

TripAdvisor Review
Mexico, North America
Playa del Carmen

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. In addition, free shuttle airport-hotel-airport. Delight your senses at our 18 restaurants and bars, 3 of them for adults only. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 11 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.

Important notice: at check-in, a guarantee deposit of $4,000 MXN pesos for extras is requested and will be returned at departure time.

Hotel Information

Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a water slide and an outdoor tennis court. Additional features at this property include concierge services, an arcade/games room and gift shops/newsstands.

Facilities

  • Paddle tennis
  • Tennis
  • Billiards
  • Beauty salon*
  • Spa treatments
  • Massage*
  • Steam bath
  • Sauna
  • Outdoor Rooftop Swimming Pool
  • TV lounge
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent50,249 reviews
Trip Advisor
Excellent
67%
Very Good
19%
Average
8%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great time.

Great day. Hot,but senote cooled us off. Tour guides were great.

TripAdvisor Review
Xcaret Review!

The experience was incredible. The rivers were amazing! A few things I would change for next time, do not wear rings or jewelry into the rivers! Both mine as well as my moms weddings rings lost diamonds within a few days of being in the rivers! The water must do something to the jewelry! We brought towels from the hotel to Xcaret, but we only needed a few, not one per person because we had to carry a bunch of towels around that you really don't use much throughout the day! Bring bug spray! I got bit over 10 times, especially at the cultural night dinner at the end. The cultural show was good, it was long for my young kids. We paid for the dinner as well, but I probably wouldn't again, the food wasn't great.

TripAdvisor Review
Very entertaining and informative read

Everything was excellent. The dinner was delicious and there was no issues at all. Will continue booing with you guys.

Review by Paula V Mill Valley, California
TripAdvisor Review
Amazing Park

As a family, when we visit Occidental Xcaret we always book the Xcaret unlimited experience. Having the ability to go in and out of the park throughout our trip has been a great experience not only because there is just so much to experience in the park itself. We usually take 3 days of our trip to enjoy this park. Includes, aquarium, beach, butterfly and bird sanctuary, and Cenote rivers to experience ends with the GRAND FINALE SHOW Spectacular!

Review by Rebeca M California
TripAdvisor Review
The Xcaret México Espectacular is truly spectacular. It's a must see.

Xcarat is a wonderful place filled with plenty of things to do. On entering you go to a place where you can choose your activities.

We understood our booking included all the activities at the park, with the exception of the dinner. This was not the case. Some are included. Others are not. We recommend you have in writing all the activities and associated fees before you go.

Be prepared to do a lot of walking. You can use a QR code to have a map in your phone. There are also maps you can see at various places along the trails.

We swam with dophins. There is a fee for swimming with the dolphins. There is an additional fee for photos.

You see your photos at the end of the dolphin experience. We declined the options presented. The price was then lowered. It was still to high for us, but if you want the photos, don't pay the price first quoted. Maybe bring your own thumb drive and ask what they would charge for downloading them.

We enjoyed the included buffet lunch. There are several places in the park for lunch with a variety of cuisines. They are at various locations.

We missed swimming with the stingrays, which also incurs a fee, because we didn't allow ourselves enough time between activities. I'm a little slow when it comes to walking. Know your pace. Don't schedule things too close together.

The massage was much needed and relaxing. We recommend it toward the end of your day. There is a fee. It's worth it. You will be inclined to leave a nice tip.

We paid for dinner as part of the Xcaret México Espectacular. We have seen other similar presentations. This one is the best.

The food was good. The service was excellent. It's worth paying the fee to dine as part of the included pageant experience.

Review by Bengel Sandy, Utah
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