- Mexico Holidays
- Playa del Carmen
- Hilton Playa del Carmen
1/100
View 100 Photos
Hilton Playa del Carmen
Mexico, North America
Playa del Carmen
All-Inclusive, All-New, and Exclusively for Adults
HILTON PLAYA DEL CARMEN is a newly renovated, all-inclusive escape for adults-only. The resort offers privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue. The AAA Four-Diamond all-suite resort features private balconies or terraces with hot tubs, and sweeping ocean views, palm-lined, white-sand beaches and exhilarating activities for young and old. Guests delight in a variety of delectable dining venues—including the brand-new Kalamata and La Mejorada. New Suites. New Restaurants. New bars. New lobby. It's all new, and it's all at Hilton Playa del Carmen.
Facilities
- Tennis*
- Billiards
- Volleyball
- Spa treatments
- Massage
- Steam bath
- Sauna
- TV lounge
- Entertainment programme for adults
- Sun loungers
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent24,450 reviews
Excellent
77%
Very Good
14%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Another great stay at Hyatt Vivid Playa Del Carmen
This was our 11th stay at the resort. We keep coming back because of the pool area entertainment staff. They remember your from your last stay and keep you involved in all the activities. Jose, Ben, Aaron, Aranza, and Dolce are the best! There is a large variety and types of food to chose from at the resort, Asian, Mediterranean, Mexican, and American. You will never have to worry about not finding something you will like.
Review by colllynn Pittsburgh, Pennsylvania
Exceptional
This place exceeded our expectations. The staff and service received was "EXCELLENTE". Our only complaint is that the atrium gets hot at night while the entertainment is going on and we sweated which made it uncomfortable to want to stay the whole time. There were only 2 restaurants opened the whole time due to maintenance and upgrades being performed(Is what we were told) but the resort was only at 33% capacity. I just feel like regardless, we are paying for all-inclusive then we should receive more than 2 options. Rent a Cabana and get Erick's area-he is amazing. And if you enjoy being out by the main pool like we do-I highly recommend a pool view room. This resort was very clean, food was excellent, and you are a few steps away from 5th Ave.
11/10 this is an amazing hotel
11/10, this hotel really exceeded my expectations. Service was amazing! Everyone was so kind. The food was really good too, which was very amazing. It sucked a little bit because some of the restaurants were closed when we went, but the had their menus at other restaurants that were open. Everywhere was clean, you could always call to get more assistance and they are very timely. Room service was also amazing. They had a lot of fun activities like sushi making, guacamole making, karaoke, and lots of performers. The pools were also really good, drinks were great! We went out into the city to explore for a bit, we didn’t buy anything but it was nice to just get out. People would try to sell you stuff but you feel safe walking around. There are definitely up charges for a bunch of stuff, like cabanas, and specialty restaurants but we had an amazing vacation without spending an extra dollar, only on tips. I was sad to leave this resort, and the amazing servers who took care of us. Especially Miguel, Mario, and Ismael. Definitely my best experience at an all inclusive so far.
Great relaxing trip
Excellent service from the staff in all areas of the hotel, especially restaurants, spa, and pool, lots to do, and food was great!
Did not get what I paid for!!
This hotel failed me.It started with 3 resturants and a café that were closed and shutdown due to inspections.I paid and look forward to eating at different resturants.Good sized rooms with dirty yellowish water coming out of the faucets. Don't drink the water! You are a walking price tag as soon as you walk in.They will upsale you and hassle you to pay more money for excursions,power dinners etc.,as soon as you arrive.They even have raccoons that walk the hallways floors in the actual hotel and pool area.This hotel is room temperature.3 giant ceiling fans cool the main auditorium,not enough. Salads and dressings and mimosas are served room temperature.Not chilled.
