- Mexico Holidays
- Playa del Carmen
- Hilton Playa del Carmen
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Hilton Playa del Carmen
Mexico, North America
Playa del Carmen
All-Inclusive, All-New, and Exclusively for Adults
HILTON PLAYA DEL CARMEN is a newly renovated, all-inclusive escape for adults-only. The resort offers privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue. The AAA Four-Diamond all-suite resort features private balconies or terraces with hot tubs, and sweeping ocean views, palm-lined, white-sand beaches and exhilarating activities for young and old. Guests delight in a variety of delectable dining venues—including the brand-new Kalamata and La Mejorada. New Suites. New Restaurants. New bars. New lobby. It's all new, and it's all at Hilton Playa del Carmen.
Facilities
- Tennis*
- Billiards
- Volleyball
- Spa treatments
- Massage
- Steam bath
- Sauna
- TV lounge
- Entertainment programme for adults
- Sun loungers
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent24,363 reviews
Excellent
77%
Very Good
14%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Absolutely Amazing!!!
Every aspect of our week at Hyatt Vivid was amazing. First and foremost, the staff is absolutely amazing. Friendly, helpful, and very accommodating. We did not want for anything the entire week. The entire team at Pelicanos restaurant were top-notch - Sergio, Adan, Ruben, Max, Pablo, Kevin & Lourdes. Javier, Lucas & Miguel at the buffet were great. Manuel & Arbey at the Dolma pool bar never let our well run dry. Karen at the coffee shop and Maria at the omelette station in the buffet were delightful to talk to. Ezequiel at the main pool bar was amazing.
The room was very clean and very comfortable with great service from housekeeping, room service, and the minibar.
There was some sargasso present, but it was minimal and there was no odor, so it had zero impact on our enjoyment of the week.
The property is VERY well-maintained. Everything looked like it had been freshly painted, and we never saw anything out of order. The landscaping was beautiful and well-attended. Other resorts that we have visited in this area always have paint peeling and various things that are broken, rusted, or otherwise out-of-order. Not here!
We thank the entire team at Hyatt Vivid, and we can't wait to come back!
Review by ItsOverJonny Puerto Morelos, Mexico
Our 5 Star Stay!
The entire resort was immaculate, with beautifully maintained grounds and spotless rooms. Every member of the staff was friendly, welcoming, and genuinely committed to making our stay memorable.
Fantastic place for a vacation!
We had the most amazing experience here! The service was top notch, shout out to Jose from the entertainment team for creating such a welcoming experience. We loved our room, the entire resort was so well maintained and clean, great food, great vibes.
PERFECT Place in Playa Del Carmen!
What an incredible stay at such an amazing resort!! The staff was so friendly and helpful especially Jose from the entertainment team. Check in and checkout was very easy and the rooms are extremely spacious and clean. Beautiful pool and plenty of activities during day and night - very fun atmosphere. Amazing location as well right near the Main Street and close to ferry to Cozumel!
Review by ellagalvin New York City, New York
10 out of 10 recommend
I had to put Solo because I didn't have the option of selecting just my spouse. Not only did we have an incredible time, but we were planning next year's visit before we ever left. I highly recommend this hotel because the quality of service was impeccable. Our bartender knew what we wanted before we ever walked up to the bar, the wait staff treated us like family, our room was cleaned every day and they left us champagne to celebrate our honeymoon. My only negative comment is be prepared to be pushed to do a presentation at a sister Hotel. Also, we had to pay a fee because the room service said that our sheets were stained one day and we didn't know anything about it. I hadn't noticed anything and neither had my husband. I would recommend if you want an adult only experience with peace and quiet that you ask for building three and four. If you don't mind a lot of excitement and loud music throughout your day, buildings one and two will be just fine. The view from my room was absolutely phenomenal, but being in our 40s and 50s and coming back after a long day of swimming in the ocean resting wasn't really an option because the main pool was right below us and they have a lot of really fun activities that we are just not in a place in our lives to participate in. I highly recommend this hotel even with the negative remarks because it was an experience I'll never forget and we're already planning for next year.
Review by Alisha A Oroville, California
