El Dorado Casitas Royale

We have just returned from another fantastic recharge vacation at El Dorado Casitas, once again staying in the Emerald One Bedroom Casita in Section 32. Remarkably, this marks our 20th consecutive year visiting the property, and it continues to be one of our favorite destinations.

As always, the people are what make this resort truly special. From check-in to check-out, everything was seamless and efficient. Our butlers coordinated every detail flawlessly, ensuring a completely relaxing experience from start to finish. Every member of the butler team contributed to our satisfaction, but Montse, Yalma, and Luna deserve special recognition. What an incredible team. The Exotic Travelers team, Angie and Aida, once again handled all the behind-the-scenes logistics perfectly. Their attention to detail makes travel effortless. A special thank you also goes to Ramon and Jose, our beach butlers. With these two looking after you, there is truly nothing you could possibly need that they won't anticipate and deliver.

The property itself remains beautifully maintained. The grounds are meticulously groomed, and while the rooms are beginning to show their age, they are still exceptionally well cared for, comfortable, and welcoming. After so many visits, it genuinely feels like coming home.

The food continues to improve each year. While it has not quite returned to the exceptional pre-2020 level across all venues, the trend is definitely positive. The standout exception was our in-room dining experience, which remains outstanding and continues to get even better with every visit. My one significant criticism is the current house wine selection. Unfortunately, it has declined to the point where it is difficult to enjoy. I would strongly encourage ownership to consider bringing back the wines from El Cielo Winery. Since the winery is part of the same ownership group, this seems like a natural fit. During the years El Cielo wines were offered as the house selection, they were excellent and greatly enhanced the overall dining experience.

After 20 years, El Dorado Casitas continues to deliver the relaxation, service, and hospitality that keep us coming back year after year. We are already booked for our next visit! See you all soon!

We are just returning from another fantastic vacation at this wonderful resort! It is a real life paradise! We have been several times and each time it exceeds our expectations. Our 11th visit was no exception. Our Casita was section 32 and we were spoiled by our wonderful butlers Alfredo and Alondra. Their small touches and little surprises left each night for us was so sweet. They could not do enough for us. All staff around the resort, from bar and waiting staff to cleaning and gardening staff are so friendly and always remember your name and your drink or coffee or order. The food is outstanding at all restaurants. We did Fuentes too which was a nice change for a night, albeit it did feel more rushed than last time and the no show was a shame compared to last visit. Duo were very good though The cleanliness of the rooms and hotel is absolutely tip top! Martini bar staff and drinks are lovely however everyone commenta some light entertainment would be appreciated maybe a singer or pianist in the back ground 10-11 or 12 for after dinner drinks if you don’t want to go to Guacamayas Personally I was very reluctant to sit out at our poolside at 32s due to the iguana activities. I appreciate they have been there before the hotel, however they are daunting when we are not used to them in the UK. Having been 11 times it’s not the first time we have witnesses them around 32s however this time they were jumping on to the sunbeds and walking up and down them. I was trying to relax with a cocktail at the poolside and friends in the pool warned me one was running right over to me, needless to say I had to jump straight in to the pool. If there was some kind of deterrent such as citrus planting etc to taper their activity I would feel more at ease to book my next trip Other staff members who were exceptional were Daniel, Cleo, Randy, Israel, Roberto, Giulermo, Felipe, Emiliano, Arecely, Joselyn, Jacqueline, Edgar, Luis, the list goes on apologies if we missed any others there are no bad staff on the resort We did miss the band you had last year with the male singer who sang Shaggy songs etc they were excellent and had everyone doing the conga etc such fun!