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- Waldorf Astoria Dubai Palm Jumeirah
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Waldorf Astoria Dubai Palm Jumeirah
United Arab Emirates, Middle East
Jumeirah
Hiltons Commitment to You During COVID-19 ” Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page for the latest and before traveling.A haven within the vibrant city of Dubai, the Waldorf Astoria Dubai Palm Jumeirah boasts a private soft-sanded beach, six distinct restaurants and lounges and elegant sea facing guest rooms and suites.
Situated on the iconic Palm Jumeirah island, this Waldorf Astoria resort promises all the amenities for a relaxing getaway, including:
• 200 meters of private beach • Two temperature-controlled pools and kids pool • Guest rooms and suites with sea and Palm Jumeirah views • Waldorf Astoria Spa with nearly 50 luxurious treatments to choose from
Waldorf Astoria Dubai Palm Jumeirah offers a supervised Kids Club and numerous leisure activities for the whole family to enjoy. Your assigned Personal Concierge can arrange excursions, from snorkeling and paddle-boarding to wind-sailing and deep-sea fishing, to suit your preferences for an unforgettable experience.
Dubai's premier dining destination offers the finest cuisine with unparalleled service in an unforgettable setting: From the unique fine dining experience at Social by Michelin-starred chef Heinz Beck and the Southeast Asian culinary journey at LAO to international fare at Mezzerie. Enjoy al fresco Mediterranean dining and sunset cocktails at Palm Avenue. Experience a classic Waldorf Astoria afternoon tea at the iconic Peacock Alley followed by vibrant entertainment and classic aperitifs at the Venetian-inspired Serafina Bar.
Our hotel is a 2015 TripAdvisor Certificate of Excellence Award recipient.
Facilities
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-Fi*
- Local and international calls
- Car hire*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent13,105 reviews
Excellent
87%
Very Good
8%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Family holiday
We had a really nice family holiday and it was made special by the service of the staff around the pool who made the stay easy and enjoyable. Shout out to Raghu, Brozo, Saru & Sagar. Overall a decent Dubai hotel that provides good food and nice accommodation which we had two connecting palm facing rooms.
Review by chappysteve Skipton, United Kingdom
Bad Experience About the privacy & Security
Very Disappointing Experience
I am extremely disappointed and uncomfortable with what happened during my stay. At around 9:00 AM, while the guest was still sleeping inside the room, The Staff rang the doorbell and announced “ but i couldnt hear properly ” only once before opening the door and entering the room.
For me, this is a serious privacy and security concern. A guest should be given enough time to respond before staff enter an occupied room, especially when the guest is sleeping. Being suddenly disturbed by someone opening the hotel room door was extremely uncomfortable and unacceptable.
I expected much better standards of privacy and professionalism from a hotel. This experience seriously affected my confidence in the hotel’s security and guest service.
I strongly recommend that management review this incident and improve the procedures for entering occupied rooms. Guests should feel safe and have complete privacy during their stay.
Very disappointing experience. I would not recommend this hotel based on this incident.
Review by Rahma M United Arab Emirates
Fabulous stay at Waldorf Astoria Dubai
Fabulous stay at the Waldorf Astoria Dubai excellent happy staff throughout the hotel with special mention to our fantastic waiter Farwij and the wonderful women in Peacock Alley for afternoon tea lead by Mahima pramila varietal Thant and ZANU nothing was too much trouble.
Exceptional service wonderful stay.
We return to this hotel every year for many reasons, but the stand out reason is the exceptional service provided by exceptional staff. We were greeted on our arrival in the middle of the night with smiles and efficiency. No fuss just quick and easy. Tasha and Evelyn from guest relations/lounge had worked behind the scenes to make our 12 night stay personalised and extra special. Although there were adjustments to the hotels offer, they were all explained to us, and didn’t detract from our wonderful holiday. The ladies in Peacock Alley , Merima, Parmila, Carissa, Thant and Zanu and the barmen, made us feel like celebrities. Our afternoon tea was perfect and the pianist made the mood feel magical. We loved seeing you each day. For breakfast, because the pearl lounge was not open, we went to Mezzarie, again everyone worked so hard, special thanks to Issaaki, Kathe, Laxmi, Gayan, Grace, the supervisors for looking after us. The pool area, we love our special place! Aziz and Sagar knew we were arriving and had arranged our beds , endless and tireless service from Bojar, smiles from Sassi , taimur and all the other staff, make each day chilled. The adult pool was just perfect at the weekends to avoid the crowds. We ate at Ju, Sunil our waiter guided us through the delicious menu, we ate at Social twice, amazing food, friendly service from wahib, narwaz and faith. I recommend the Tomahawk steak and the cannoli’s are delicious. Too much choice!! All the staff work so hard to make our holiday run smoothly. Additional mentions to Shon, we discussed all things scone and cake, Nadeem, Tameer, Simon and of course Pabit at the main entrance, Palm avenue servers, Alem, Rosalie, Kishore for being so attentive. The hotel keeps bringing us back . We feel at home, we love the facilities and we love the warm welcome . Last mention to Rajan, thank you for our housekeeping and replacing my mint tea each day and especially the pillow menu!! Thank you , I returned to work refreshed and energised!!
Review by MrsTonesy Durham, United Kingdom
Waldorf Astoria Stay
This hotel is wonderful with too many staff worthy of mention for their extra care and attention . At the pool though Laqnal did not stop working for a second always bringing fresh water cleaning round the pool helping and assisting anyone and everyone what a great staff member who goes above and beyond well done
