- Dubai Holidays
- Jumeirah
- Sheraton Jumeirah Beach Resort and Towers
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Sheraton Jumeirah Beach Resort and Towers
United Arab Emirates, Middle East
Jumeirah
Ideal for a family stay or a romantic getaway, this hotel offers the best place to stay during a visit to the United Arab Emirates. It is situated in Dubai, close to some of the most important tourist attractions such as Dubai marina. Those wishing to practice their swing will find the Emirates Golf Club a short driving distance away, whilst guests travelling with children can visit Aquaventure Water Park, situated about a 20-minute driving distance from the hotel. Designed with all guests’ needs in mind, this establishment provides a choice of different room types to meet all visitors’ expectations. In addition, the hotel includes a large range of restaurants and bars as well as a spa area, ideal to enjoy a relaxing massage after a day of sightseeing.
Facilities
- Billiards
- Beach volleyball
- Fitness
- Aerobics
- Squash
- Canoeing
- Sailing
- Diving
- Motor board ride
- Jet ski
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,035 reviews
Excellent
60%
Very Good
24%
Average
8%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Sheraton Jumeirah Beach Resort
We have been annual visitors to the hotel since 2012. The hotel has recently gone through a full refurbishment of the rooms and this has now been extended to the garden areas with new lawns laid. The resort is looking very nice and continues to provide access to a private beach area.
In the past we have always booked flights via Emirates and then the hotel directly via the Marriott Bonvoy APP but this year given the recent unrest felt it safer (from a cost perspective) to book a package through Emirates Holidays - given earlier in the year FCDO advice restricted travel to the UAE to only essential travel, meaning travel insurance is not valid for a holiday. Booking through a travel agent would have provided a full refund if travel advice had reverted to essential only travel again.
It says a lot about the hotel management that despite not booking through the hotel APP directly we were still treated as though we had, with all the hotels staff being very helpful as always. Thank you to Mr Mohamed El Aghoury and his management team for recognising our continuing Bonvoy membership. Thank you also for retaining your staff throughout what must have been a difficult period earlier in the year. It is important to guests to have that continuity.
Thank you to Sasee and Askhar (as always) for their help at the pool with towels and sunbeds etc. and also Sunil.
Thank you to Blessy and Ansari for their help in the Seafield Restaurant.
And a particular thank you to Essam Nabhan and his team at breakfast, and also for the chocolate and Baklava sent to our room to celebrate my wife and I’s wedding anniversary. This was a very kind gesture and much appreciated.
This remains an excellent hotel in an excellent location and we are already looking to book our next visit next year.
Love this Place
Another fabulous holiday here. Brilliant location, amazing food, clean and most importantly wonderful staff. Big shout out to the staff at the swimming pool/garden area namely Sasee, Ashkar and Moses and Jojo, Christine and the staff at the Peacock Restaurant. We'll be back and thank you all.
Review by Lorna H Ayr, United Kingdom
A calm oasis in Jumeriah Beach
Had a wonderful 2 weeks at this beautiful hotel. We loved the location, the grounds are peaceful and tranquil yet you are in walking distance to so much. We went premium all inclusive which I have to say was excellent value, good selection of eateries and drink options and we found the food at The Azure pool bar exceptionally good. The hotel and grounds are well kept and for us we much preferred having a low rise hotel, it appears lost in all the skyscrapers surrounding it, but for us it only added to its charm. Our room was large, clean and all the amenities you would expect at a 5* hotel. What really makes this hotel stand out is its wonderful staff, special mention to Sasee and team at the pool, Sherees and Walid in the Black Goose Bar, Jojo in the Peacock restaurant and lastly but certainly not least, the wonderful Moses at Azure who kept us hydrated for the 2 weeks. I'd highly recommend this hotel, the only negative would be that there was not enough wardrobe/storage space for a couple staying for 2 weeks.
Review by Roving793347 Ireland
Sheraton Jumeirah Beach Resort an oasis in Dubai with Outstanding Service!
My wife and I are currently staying at this wonderful resort and are absolutely thrilled. The entire hotel is exceptionally clean, very well-organized, and has a truly cozy atmosphere. Unlike the massive, overcrowded mega-hotels in Dubai, this place feels relaxed and personal. The food is also fantastic—delicious and with a great variety every day.
Three team members deserve a special mention: Moses at the pool area provides perfect, incredibly friendly service. He literally reads every wish from our eyes and even learns new German phrases every day to make us feel at home.
Rahoul, the pool attendant, is also constantly working hard to make our stay as beautiful as possible, making sure we have the perfect shade all day long.
Tammy manages her entire team brilliantly, yet she still takes time every single day for a personal chat with us. Her great tips for the hotel and activities in Dubai have made our stay perfect.
We are very much looking forward to our remaining week here. Highly recommended!
Warm regards Sven and Gina
Review by Sven S Germany
Fabulous hotel
Arrived at 9.20am. Check in very quick and easy, very welcoming. Advised our rooms would be ready asap even though check in is 3pm. There is a room for changing into beach/pool clothes and luggage storage. No longer than an hour the hotel contacted us to say all three rooms were ready. Fantastic service. We had arranged in advance for a surprise for my grandsons 9th birthday, some decorations and a cake. The room was beautiful with balloons, towels made up to look like a cake and other decorations, fantastic service also from housekeeping. Cake was brought up to our room later in the day. Rooms were lovely and comfortable. No queueing for breakfast, seated right away which is great considering we were a party of 8. Plenty choice for breakfast too. No wait for lifts. All hotel and pool staff very helpful. The pool is very busy with beds hard to find but if you ask the pool staff will help you. Pool itself is lovely and lifeguards on hand if needed. Overall a amazing hotel and would highly recommend it to anyone. walking distance to lots of places to eat. If you like Indian food I would recommend the Indian Palace about a ten minute walk away.
Review by Jac T Glasgow, United Kingdom
