- Dubai Holidays
- Jumeirah
- Burj Al Arab
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Burj Al Arab
United Arab Emirates, Middle East
Jumeirah
Located on the first man-made island in Dubai. Uninterrupted sea view. Adjacent to Madinat Jumeirah Resort. Walking distance to Wild Wadi Waterpark. The spectacular Burj Al Arab Jumeirah-designed to resemble the graceful sails of an Arabian dhow-rises to a height of 321 metres dominating the Dubai coastline. The all-suite hotel is situated on a man-made island some 280 metres offshore and is linked to the mainland by a slender-gently curving bridge. Each of the 202 suites is arranged over two floors and all with floor to ceiling-wall to wall windows and tranquil views of the sea. The highest standards of personal service are enhanced by private reception desks on every floor-in-suite check-in. A brigade of exclusive butlers provide around the clock assistance and unrivaled attention that never ceases to amaze our guests. Complimentary internet access throughout the property. Following the direction of the Dubai Department of Economic Development and as part of our commitment to the health and safety of our guests and employees. we have temporarily suspended operations at Wild Wadi Waterpark. Kids Clubs Spas Fitness Centres and bars in our hotels until 31 March 2020. The situation will be continually re-evaluated with the authorities.
Facilities
- Car park
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Car hire*
- Transfer service*
- Secure parking
- Room service*
- Laundry service
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent7,180 reviews
Excellent
81%
Very Good
10%
Average
4%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
A memorable experience at a bucket list hotel
I was here for two days with my teenage daughter while on our way to the Maldives. Excellent and gorgeous hotel! The rooms were fabulous and the service was outstanding. The prices were high as expected - including the outrageous incidental charge each night (maybe that's a UAE thing)?! Overall absolutely fantastic bucket-list stay.
I can't wait to see the hotel when it reopens. My daughter got to choose our next big trip - and she chose Dubai! So we'll be back.
Wonderful staycation
Our stay at the Burj Al Arab was nothing short of exceptional. From the moment we arrived, we felt so welcome and everything was luxurious and thoughtfully curated. The suite was spacious, elegant, so different from anywhere I have stayed before, it didn’t feel like a hotel room at all, but more like a private residence in the sky.
What truly made the experience unforgettable, though, was the level of service. The staff were incredibly attentive without ever being overbearing, always anticipating our needs and making us feel genuinely valued. A special mention goes to Monique, who we spoke with at breakfast, she was warm, friendly, and incredibly informative, taking the time to make our morning even more enjoyable.
Every detail of our stay reflected the hotel’s iconic reputation. We left feeling thoroughly pampered and already looking forward to our next visit.
Poor customer service
We booked a non refundable stay in the burj for this June. Yesterday I see on Facebook that they are closed for renovations. They didnt even contact me regarding it. When I reached out to them via email they offered me to stay in one of their sister hotels for the same price (the audacity to even suggest this I could not believe). Then they offered me a refund which I accepted. My issue is the total lack of regard they had for me and others like me who have planned their holidays with the intention of staying at the burj. They knowing made a desision that will negatively effect lots of people Who have reservations in the hotel. And also they never even offered a voucher or a discount of future stays due to the inconvenience they caused. Disgrace of a hotel service.
Best Hotel Ever
This is a beautiful hotel, room was amazing, food was delicious but it was the staff that made it a truly outstanding experience, thank you all
Review by DuncanMG19 Northampton, United Kingdom
Shout Out For Our Butler
Me and my friend recently stayed in Burj,I must say Our Butler Miss Sayma went above our expectations. We must come back for another stay very soon...
