Marriott Marquis Dubai Creek

Having enjoyed staycations at many Marriott properties across the UAE over the years, Priti and I have now come to a unanimous conclusion: Marriott Marquis Dubai Creek has become our staycation destination of choice.

Following stays on 22 March, 16 May, 26 May, 13 June and 25 July, what was initially planned as just a three-night stay from 6–9 August eventually extended all the way to 1st September. That perhaps says more than anything else about how much we enjoy being here.

What makes this hotel truly special is not merely the property, but its people. The warmth, professionalism and genuine hospitality we experience throughout the hotel consistently make us feel at home.

GENERAL MANAGER & LEADERSHIP At the heart of this hotel's success is its General Manager, Fredrik Reinisch, whose leadership, vision and commitment to excellence are evident throughout Marriott Marquis Dubai Creek.

Under Fredrik's direction, the hotel has cultivated a culture that places genuine hospitality, teamwork and guest satisfaction at the forefront. His leadership is reflected in the confidence, professionalism and warmth displayed by associates across every department.

A very special appreciation also goes to Clive Micallef, Executive Chef, under whose culinary leadership the hotel consistently delivers an outstanding variety and quality of food. The delicious cuisine we have enjoyed across Creek Kitchen and the M Club is a wonderful reflection of Clive's culinary standards and the exceptional team he leads.

Equally deserving of recognition is Fernando Torres, Director of Food & Beverage, whose leadership is clearly reflected in the warmth, efficiency and consistently high standards of service across the hotel's F&B outlets. Together, Clive and Fernando have created a food and beverage experience that has become one of the highlights of our stays.

We were equally impressed by how visible and engaged the hotel's leadership team is. Marzouk, Director of Front Office, continues to set exemplary standards of service for each guest arriving at the hotel. Khaled, Director of Housekeeping, was frequently present and interacting with guests. Shailesh, Director of Engineering, ensured our air-conditioning issue was promptly resolved, while Shubhangi Sharma, Director of Quality, was regularly seen overseeing operations, particularly during breakfast at Creek Kitchen. Ranet the HR Head is often seen in the Creek Kitchen and the lobby assisting guests whenever required. Their hands-on presence speaks volumes about the culture of excellence within this hotel.

CONCIERGE & BELL TEAM From arrival to departure, Ali, Jude and Fred, together with Kumar, Zaher, Mahmood and Yousuf from Concierge, under the leadership of Ricky and Sufian, welcome us with genuine smiles and exceptional assistance.

RESERVATIONS & FRONT OFFICE Marzouk (Director F O), Nur and Yogesh consistently go above and beyond to ensure our preferred room and requirements are arranged seamlessly. Our appreciation also goes to Sanyam, Aryan, Manal, Aayu, Ayushma, Krestin, Ashmita and the entire Front Office team for their efficiency, professionalism and attention to detail.

CREEK KITCHEN Breakfast at Creek Kitchen is always a pleasure, thanks to Jenny, Hannah, Kenza, Laura and the many other wonderful associates whose names we unfortunately cannot recall.

A very special mention goes to Ionela, F & B Manager, whose energy and dedication are remarkable. She personally interacts with guests, ensures their satisfaction and leads by example, even assisting her team with clearing tables during busy periods.

Daria, in charge of Creek Kitchen meets each and every guest without exception ensuring all their needs are met with precision. And she goes to the extent of getting guests orders right on their table and also clearing the cutlery when the guests have done with their meals.

Maria are equally attentive, frequently taking and delivering orders personally and helping wherever required, in addition to serving the M Club during evenings.

THE CULINARY TEAM The culinary team deserves exceptional recognition.

Amit has always been incredibly thoughtful in preparing milder Indian dishes especially suited to our taste, including delicious curries, Rajma, Upma and Sambar. On several occasions, he has even gone that extra mile to prepare dishes of our choice, making our dining experience all the more personal and enjoyable And under his guidance Arjun prepares some the best Indian curry dishes and all varieties of eggs.

Nabil is always extremely helpful, while Ahmad kindly accommodated our special requests whenever required.

Abdul Majed ensured vine leaves were available daily upon request, Arjun kept us supplied with avocado, while Disha, our “Dosa Queen” and Sarika, our “Punjab Paratha Queen” made breakfast even more enjoyable.

Our compliments also go to Uday, Patial, Mohammed, Sandun, Sabir, the egg-station chefs and the entire culinary brigade.

Having travelled extensively and stayed in hotels around the world for over 45 years, we can confidently say this is one of the finest culinary teams we have encountered.

SERVICE TEAM Nassem is constantly ensuring guests are well looked after, while Reda, Fazle, Dilzar, Kanyakron, Ye and the rest of the team serve with enthusiasm and warmth. Abhishek, Jigyashu and Joaquim prepare excellent tea, coffee and morning beverages. A special thanks to Abhishek for preparing a wonderful vitality booster for Priti and me every morning.

M CLUB Although we met Eranja only briefly, our interaction was very pleasant.

Divakar, the Head Chef at the M Club, has somehow managed to convert me into a real fan of chicken wings!

What makes it even more special is the personal touch he brings to the food. Very often, and especially for us, he adds his own distinctive Kolkata touch and flavors to the continental canapés and snacks served at the M Club.

That little twist makes all the difference, and Priti and I have truly enjoyed every single bite. Compliments to Divakar for always going that extra mile to make our experience so special!

Jagdeesh prepared excellent prawns and salmon, while Chef Karan's Tex-Mex Nachos were outstanding. Chef Nagesh and other chefs constantly keep assisting guests as per their minor changes required for any particular food item that is served.

The Salmon Mousse Pani Puri deserves special mention and, in our opinion, could easily become signature dishes of the M Club.

Maria impressed us by assisting guests both at Creek Kitchen during breakfast and later at the M Club. Jenny and Atika always greet us warmly, while Rahul, Zhibek, Zuly, Ian and Bek manage the often full-capacity lounge with remarkable efficiency.

And then there is Dilan, nothing short of a magician behind the bar! He seems capable of preparing and serving close to a hundred beverages every evening while remaining cheerful and composed, even personally delivering drinks when the lounge becomes extremely busy.

HOUSEKEEPING, IT & RECREATION Eslam and Santosh promptly resolved minor room issues, followed by a thoughtful message from Arvind. Danyal, Srikar and the entire Housekeeping team maintained our room impeccably throughout our stay.

Ramy resolved our network issues and even assisted with laptop-related problems involving cache and cookies, while Bal was equally helpful with additional technical matters.

A very special mention goes to Lalit, who achieved something remarkable, through his encouragement, he persuaded Priti to join the gym for strength training for the first time in her life!

Ultimately, exceptional hospitality begins with exceptional leadership, and the positive culture and genuine guest-centric approach throughout Marriott Marquis Dubai Creek are clearly reflected in every department.

To all the wonderful associates mentioned above and the many others whose names we may have missed, thank you for making every stay so memorable.

We are already looking forward to many more visits throughout the year. Marriott Marquis Dubai Creek is no longer simply a hotel where we stay; it has truly become Our Home Away From Home.

Kishore & Priti Lulla

Had a wonderful one-night stay at the Marriott Marquis Jewel of the Creek. The hotel provided an exceptional setting for our company’s JC Grand Opening event to celebrate our new Dubai office. Everything was handled seamlessly from start to finish. A special shoutout to Ms. Von and the entire team for being so kind, attentive, and accommodating throughout our stay and event. Highly recommended for both business gatherings and leisure stays!

Enjoyed staying with a nice view of outside, 10/10, will stay next visit