- Dubai Holidays
- Dubai City
- Hyatt Regency Dubai Creek Heights
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Hyatt Regency Dubai Creek Heights
United Arab Emirates, Middle East
Dubai City
Situated within Dubai Healthcare City, this outstanding hotel in Dubai is at the crossroads of the bustling downtown and the ancient charm of the old city. Dubai International Financial Centre, Wafi City, The Dubai Mall, Mall of the Emirates and the cultural heritage districts are within easy access via all means of transportation. Dubai Healthcare City metro station is located at a short walk from the hotel, providing easy access to other parts of the city. Spread over the 34 floors of this unique building, the luxurious rooms and suites overlook the historic Dubai creek or stunning city skyline. They all come with fine contemporary furnishings, a welcoming ambience as well as the latest services and facilities to meet the needs of any traveller. The onsite dining options take guests through a journey of international flavours, and the 3200 sqm of meeting rooms are ideal to host any kind of event.
Facilities
- Beauty salon
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent9,694 reviews
Excellent
82%
Very Good
10%
Average
3%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
Hyatt Regency with econolodge service
Its a Hyatt Regency building but with Econolodge service. Pros: good building and large rooms. Cons: Where do I begin...
- Very dissapointed that we had to verify that our room had lounge access, else check in person was denying our lounge access booked room during check in. I literally had to show them my booking on my Hyatt app.
- We had 2 rooms booked and requested connecting rooms, they did not provide us that.
- one of the rooms fridge was not working and upon complaining they said the already knew about it! and offered to move room! So basically they gave me a broken room and did not tell me about it. This seems like fraud to me.
- club access to other room as courtesy was not provided.
- All this even though we are explorist hyatt members!!!
- Valet parking was advertised as included but upon arrival was not provided due to whatever the hotel situation is.
- This hotel not only tried to hold back services we are paying for but also provided no courtesy either.
- Breakfast at Sofra was horrible, their bakery items were stale and tasted bad, nothing except omelet station was good. Definitely not worth the extra cost.
Overall we are very dissapointed and feel cheated at this Hyatt Regency. We have stayed at various Hyatt properties across continents and this by far is the worst
I DO NOT RECOMMEND this Hyatt Regency Dubai Creek.
Wonderful stay
Great hospitality and sweet staff to take care of your requirements.
Review by priyavora_007 Mumbai, India
mr dhiraj attitude was very respectful
very amazing experiance,, mr dhiraj made us comfortable ................................................................................
Loved it so much we come back 4 months later⭐️
A bit late posting this! I had this review written after our stays in April and August 2025 but somehow never got round to posting it. We had such a lovely experience that it still felt worth sharing.
We first stayed at Hyatt Regency Dubai Creek Heights in April 2025 and enjoyed it so much that we booked another stay in August 2025. For us, that's the best recommendation we could give!
From the moment you walk into the hotel, you're greeted by a beautiful, spacious reception area with its stunning glass dome roof, which fills the lobby with natural light. We especially loved the atmosphere in the evenings when the piano player was performing—it made the whole place feel so relaxed and welcoming. The hotel itself is modern, spotlessly clean, and in a lovely area, making it a great base for exploring Dubai. We hired a car during both stays and never had any issues with parking, which made getting around really easy.
What really makes this hotel special is the staff. Everyone, from reception to the breakfast team, was genuinely friendly and welcoming. The breakfast staff were absolutely fantastic with our girls and always made them feel so special. Our table was always ready, they remembered exactly how the girls liked their breakfast, and the waffles quickly became the highlight of every morning! It's little touches like this that really make a difference when travelling as a family.
On our first visit in April 2025, we were only staying for two nights, and as the hotel was hosting a large medical convention and needed our original room, we were kindly upgraded to a two-bedroom suite. It was such a lovely surprise and very much appreciated. On both stays, the rooms were much bigger than we expected, beautifully maintained, and had everything we needed. The bathrooms were also a big hit with our girls, who loved ending the day with a bubble bath after hours of swimming. We also made good use of the gym during both stays, which was well equipped, clean, and never too busy.
The pool and kids' club were perfect for our family. Even when the hotel was busy, we could always find quieter times to enjoy the facilities. As a lovely extra, we were given complimentary access to the rooftop club for a welcome drink, where we enjoyed the fantastic views over Dubai.
Overall, we had two wonderful family holidays here. The hotel manages to combine excellent facilities with genuinely outstanding service, and that's what brought us back a second time. Travelling with children can sometimes be stressful, but the team here made everything feel so easy, and our girls absolutely loved every minute of both stays.
A huge thank you to everyone at Hyatt Regency Dubai Creek Heights for making both of our visits so memorable. We wouldn't hesitate to recommend this hotel to anyone visiting Dubai, and we already know we'll be back again!
Fantastic Staycation
We had an excellent stay during our trip. This was our 3rd time here and as always they make it feel more comfortable and relaxed. The staff is very helpful and they take hygiene as their utmost responsibility…
