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  • Dubai Holidays
  • Dubai City
  • Holiday Inn and Suites Dubai Festival City

Holiday Inn and Suites Dubai Festival City

TripAdvisor Review
United Arab Emirates, Middle East
Dubai City

In the heart of Dubai, Holiday Inn & Suites Dubai Festival City, an IHG Hotel is within a 5-minute drive of Dubai Festival City Mall and Dubai Creek. This spa hotel is 6. 2 mi (10 km) from Dubai World Trade Centre and 6. 3 mi (10. 1 km) from Dubai Frame. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Make yourself at home in one of the 496 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Stop by Sirocco for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times. Distances are displayed to the nearest 0. 1 mile and kilometer. Dubai Festival City Mall - 1. 1 km / 0. 7 mi- Dubai Creek - 1. 8 km / 1. 1 mi- Dubai Creek Golf & Yacht Club - 4. 2 km / 2. 6 mi- Dubai Tennis Stadium - 4. 2 km / 2. 6 mi- Creek Park - 5. 8 km / 3. 6 mi- Stargate Dubai - 5. 9 km / 3. 7 mi- City Centre Deira - 6. 5 km / 4 mi- Mohammed Bin Rashid University Of Medicine and Health Sciences - 6. 5 km / 4 mi- Wafi City Mall - 6. 9 km / 4. 3 mi- American Hospital Dubai - 7. 4 km / 4.

Facilities

  • Spa treatments*
  • Massage
  • Steam bath*
  • Sauna*
  • TV lounge*
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Dining area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

5.0 Excellent3,751 reviews
Trip Advisor
Excellent
90%
Very Good
7%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Overlooked and undervalued

The hotel was absolutely wonderful. I stayed for one night, and check-in was perfect and quick. The room was clean and spotless, and the staff were amazing. However, I have a few remarks:

The room did not have a QR code to view the dining menu. I called for help and they offered to bring one, but I wish it had already been there.

There was no ironing board, and the one that was brought was damaged, so the worker had to replace it.

Check-out was fast. However, I was really disappointed with the receptionist. He saw me standing there and allowed others who arrived after me to skip my turn. When I brought it up, he confirmed that he had seen me standing but just rushed me away so he could attend to the person who came after me. I really hated being rushed like that, and left feeling overlooked and undervalued.

TripAdvisor Review
True hospitality service

Excellent hitelbwith very friendly. Professionals sbd helpful staff everyone was welcoming and attentive. And always hapoy to assist i would like to say big thank you to Hayat. Imran and reyad gor you support highly recommended

TripAdvisor Review
recommendable place to stay expecially for a short stay over - not far away from airport

Nice rooms, reasonable priced, professional service.

Review by bb0ehm Ratingen, Germany
TripAdvisor Review
Dubai Business Trip

Hello. I lost my white DKNY wristwatch. During the 4-night stay, the desk with the mirror was kept in a white bowl. Could you look into it for me? my email address is bigviolinplayer@gmail.com thanks.

Review by Yihwan L Dubai, United Arab Emirates
TripAdvisor Review
Complaint and Feedback

I encountered a few issues: First, during the check-in process, the staff member handed me an ID card that was not mine; he later noticed the mistake and gave me my own ID. Second, the room number was recorded incorrectly on the card; when I went to the room, it was already occupied by another guest, which caused me embarrassment. Third, I parked my car in the lot in front of the hotel and left a note stating that the vehicle should not be moved without my consent. However, I noticed that the car had been moved (even though I had specifically instructed the staff member about this, as I do not like others driving my car).

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