Grand Kingsgate Waterfront By Millennium Hotels

Initially, we had to wait for 1 hour to get checked in. Once we reached the room, there were no slippers provided. There were delays in all the services. The staff did not respond properly to calls, and every time we tried calling, the line was busy and we had to wait around 30 minutes for assistance.

Additionally, there were no lights in the

And also they provide 250 ML 2 water bottle after 2 bottle they charge per bottle.

Just a heads-up for anyone booking hotels in Dubai through Agoda. I just booked a 9-night stay at the Grand Kingsgate Al Jaddaf. After the booking was finalized and paid, Agoda emailed me stating I owe an extra amount to be directly paid to the hotel for the Dubai Tourism Fee.I know this is a mandatory government tax, but it should be displayed in the total price upfront. Slipping mandatory fees into an email after the transaction is completed is a text-book hidden charge. Extremely disappointed with Agoda's lack of price transparency. Double-check your confirmation emails, everyone!

Extremely disappointing experience—I strongly ADVISE EVERYONE TO AVOID THIS HOTEL. Standard has plummeted to an unacceptable low: rooms are filthy, ill-prepared, reeking of harsh chemicals, and missing basic amenities. The worst part is the blatant violation of guest privacy; housekeeping aggressively harasses guests by pounding on doors at absurd hours—3:00 AM, 2:00 AM last week, and again on September 13th—just to demand an iron back. Yesterday was the final straw. When I went down to check out and demanded the General Manager, I was told no GM exists. Instead, I had to deal with a Front Office Manager who was utterly incompetent, deeply disrespectful, and completely unfit to handle customer relations. He brushed off severe security and privacy breaches as if they were perfectly normal. This hotel is completely unsafe, thoroughly unprofessional, and entirely unfit for families or any respectable guest.