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- Anantara Downtown Dubai Hotel
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Anantara Downtown Dubai Hotel
United Arab Emirates, Middle East
Dubai City
Anatara Dubai Downtown is conveniently located downtown in Business Bay; close to Dubai Mall and Dubai International Financial Centre.Enjoy superlative views of the Burj Khalifa from Anantara Dubai Downtown at its enviable downtown address close to prominent business and leisure landmarks. Internationally acclaimed for taking care of its guests; the hotel offers spacious-comfortable accommodation; fine dining to suit every palate and a 24 hour business centre equipped with all modern technologies. After a busy day at work or sightseeing; our comprehensive wellness facilities are the perfect solution to help you wind down.
Facilities
- Beauty salon
- Massage
- Steam bath
- Spa treatments
- Sun loungers
- Poolside snack bar
- Luggage room
- Sun terrace
- Concierge
- Multilingual staff
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent4,054 reviews
Excellent
85%
Very Good
10%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Excellent Downtown Dubai Stay
We had an overall excellent stay at the Anantara downtown dubai. We stayed in the luxury suite which was very spacious and the kids had lots of space to play. As I was here to complete my 10 year gold visa, the location was great to quickly get to my appointments. We also enjoyed the pool in the late afternoon as the weather was too hot during the day. Biggest compliments go out to Manish (the GM) and his team. The staff was absolutely amazing. At the ziya restaurant, Miss Dihara served us throughout our stay with great and very individual service. Mr. Jura was our driver on several occasions, which we enjoyed very much. Miss Deepika was our housekeeping cleaner, and I must say we have never had a cleaner and organized room as we did here. This is a special compliment as we, especially the kids, manage to create a disaster on a daily occasion.. :)... Thank you to everyone who made this a very memorable holiday and I can guarantee we will be back.. all the best, Andy, Annette, Sophia and Zoe
Review by andyyy3684 Grafelfing, Germany
Amazing Team
We had an amazing stay and truly enjoyed every moment. Everyone was incredibly kind, welcoming and professional.
A special thank you to the Spa team, especially the Spa Supervisor (unfortunately I don’t remember his name), who was exceptionally kind and attentive. i would also like to mention Mark at the Spa Reception (if I remember his name correctly) who provided outstanding service with a warm and friendly attitude.
Finally, I would like to recognize Aissam from the Ziya restaurant. He is incredibly professional, knowledgeable, and genuinely caring. His excellent service made our dining experience even more enjoyable.
Thank you to the entire team for making our stay so memorable. We would be delighted to return!
Spa and pool day
Was amazing the massage and pool was great and staff was very friendly and helpful special tharindu..
Review by amg872026 Dubai, United Arab Emirates
Dissapointing
I had high expectations because Im a big fan of Anantara Resorts and I've been a Discovery member for years now. This is my first Anantara hotel experience and it fares poorly. The only upside is the F&B breakfast team at Ziya, everyone is attentive and warm. Thank you for making our stay at least a bit more meaningful.
Now on to the negatives, the lobby arrival area always seems so overstaffed but sadly none actually is being helpful. Everyone seems to be looking at their phones or talking to each other. I arrived with a baby, a toddler and an elderly, along with 2 strollers, a backpack and a luggage. Apart from checking in, none seems to be helping with door and help with strollers when our hands are so full from carrying baby, holding a toddler and carrying bags. This happened everyday during our stay when we arrive in taxi.
Room is newly renovated, but the small things doesn't work: during our stay - the bathroom curtain is stuck, the sheet smells damp and mouldy (like wet socks), no battery on the scale although that was quickly replaced after informing one of the staff, shower gel bottle is completely empty upon check in, hair dryer not working (even the replacement dryer isnt working). They're minor inconveniences, but they all add up. The sheets are not changed during housekeeping even when there are obvious stains & smells on it.
During check out, the receptionist asked how my stay was. I said honestly there are a lot of room for improvement as having stayed in Anantara many times before - this is not the experience I expected. Surprisingly he smiled and agreed with me that this hotel is nowhere near the resort experience and he also doesn't seem to be bothered to ask what areas the management can improve on and just brush my comment aside. He said something along the line of "When I go on holiday, I would also choose resort over hotels if I want a good experience". This left me puzzled because are you saying the brand Anantara holds no standards at all? With SO MANY beautiful hotels in Dubai, sadly there won't be a second visit here.
Review by lunaruxx Singapore, Singapore
Excellent
It's a very nice Property At an excellent location Very neat and clean with big room sizes Staff is too good and courteous and HELPFUL
Review by vivek160370 New Delhi, India
