- Dubai Holidays
- Dubai City
- Address Dubai Mall
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Address Dubai Mall
United Arab Emirates, Middle East
Dubai City
This premium luxury hotel is located in the most fashionable heart of Dubai, overlooking the world's tallest tower, the Burj Khalifa. The hotel is connected to the Dubai Mall, which is one of the largest shopping and entertainment destinations in the world. The famous Jumeirah Mosque and the Dubai International Airport are less than 15 km away. It offers five unparalleled restaurants and lounges where guests can taste the finest cuisine, luxurious spa facilities where the visitors experience signature treatment, innovative shopping services, and convenient business equipment and conference facilities. The serene guestrooms feature the typical luxury, intelligent design combined with fluffy carpeting and first-class furnishings to stimulate a pleasant impression of majestic luxury. Each room has a luxurious, private bathroom with high class amenities. The visitors may contemplate the splendour of Burj Khalifa while sample refreshing beverages from the pool deck.
Facilities
- Spa treatments
- Massage
- Steam bath
- Sauna
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Dining area
- Luggage room
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent2,023 reviews
Excellent
92%
Very Good
4%
Average
1%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
Mohammed Ramadhan Thank You Again !
Some people make a hotel stay memorable. Mohammed Ramadhan makes you want to come back.
Back in July, I stayed at Address Downtown and left one of the most heartfelt reviews I have ever written. I genuinely thought that level of hospitality would be difficult to experience again.
I was wrong.
This time, we stayed at Address Dubai Mall from 3 to 8 October, and to my absolute delight, I encountered Mohammed Ramadhan again.
What a remarkable gentleman.
Different hotel, same extraordinary hospitality. Mohammed's command of the operation, his attention to detail, and the way his team looks after guests speak volumes about his leadership.
When we experienced an issue with our air-conditioning, Mohammed didn't simply resolve it. He generously upgraded us to a beautiful suite for our final couple of nights, turning what could have been a frustrating experience into one of the highlights of our stay. That is someone who truly understands hospitality.
Abdulhameed Khalifa at the front desk deserves special recognition. Exceptionally polite, genuinely helpful, and an absolute gentleman. Nothing was ever too much trouble, and every interaction made us feel more like family than hotel guests.
And then there was Ahmed, the Arabic coffee gentleman. He welcomed us with Arabic coffee the moment we arrived, and his attentiveness never stopped. Throughout our stay, he was always there with that same warmth and genuine care. Such a lovely person, and someone we certainly won't forget.
I have stayed in many beautiful hotels. Luxury is easy to find. People who make you feel genuinely cared for are not.
To Mohammed, thank you once again. Twice now, you have made our stays unforgettable. I sincerely hope Address Hotels recognises what an extraordinary asset you are.
To Abdulhameed and Ahmed, thank you for making us feel so genuinely welcome.
I returned because of my wonderful previous experience. I left with even more reasons to come back.
Beautiful hotels are everywhere. It's people like Mohammed, Abdulhameed, and Ahmed who make one truly exceptional.
في ناس تخلي إقامتك بالفندق ما تنتسي.. بس محمد رمضان يخليك من صجك ودك ترجع وتكررها.
بشهر سبعة اللي طاف، سكنت في أدريس داون تاون وكتبت وقتها ريفيو طالع من القلب، وكنت حاط ببالي إن مستحيل ألقى نفس هالمستوى من الذوق والضيافة مرة ثانية.
هالمرة سكنا في أدريس دبي مول من ٣ إلى ٨ أكتوبر، ومن حسن حظي وفرحتي إني صادفت محمد رمضان هناك مرة ثانية.
يا كبر حظ الفندق بهالريال.. قمة بالذوق والرقي. الفندق تغير، بس كرم الضيافة والاهتمام الاستثنائي ماتغيروا. إدارته وتمكنه من الشغل، عينه على كل صغيرة وكبيرة، وطريقة فريقه بالتعامل مع النزلاء تدل على إنه قائد محنك ويعرف يدير المكان صح.
صارت لنا سالفة بالتكييف، ومحمد ما اكتفى إنه يحل الموضوع وبس.. لا، رقانا بكل كرم لجناح يفتح النفس لآخر ليلتين، وحول موقف كان ممكن يضايقنا إلى أحلى تجربة بالإقامة كلها. هذا الشخص اللي صج فاهم معنى الضيافة الفندقية الحقيقية.
ولا يهون عبدالحميد خليفة بالاستقبال، يستاهل كل الشكر والتقدير.. قمة بالأدب، خدووم من قلب، وريال محترم لأبعد حد. ما كان يثقل عليه أي طلب، وكل تعامل وياه يخليك تحس إنك بين أهلك وناسك مو مجرد نزيل بفندق.
وأما أحمد صاحب القهوة العربية.. من أول ما دشينا استقبلنا بفنجان القهوة وطيبته، واهتمامه ما وقف طول الإقامة. وين ما نروح نلقاه بنفس الابتسامة والترحيب الحار وروح وأكيد ما راح ننساه.
سكنت بفنادق وايد فخمة وراقية، والفخامة بكل مكان تلقاها.. بس الناس اللي يحسسونك إنك صج غالي ويهتمون فيك من قلب، نادر ما تلقاهم.
أخوي محمد، مشكور من القلب للمرة الثانية.. هذي ثاني مرة تخلي رحلتنا ما تنتسي، وأتمنى من إدارة أدريس يقدرون عدل شكثر وجودك عندهم مكسب كبير.
وللأخوان عبدالحميد وأحمد، ألف شكر على حسن الاستقبال وطيبكم اللي ما ينوصف.
أنا رجعت عشان تجربتي الأولى كانت مميزة، وطلعت هالمرة وعندي أسباب أكثر تخليني أرجع لهم دايماً.
الفنادق الحلوة وايدة ومتروسة.. بس أمثال محمد وعبدالحميد وأحمد هم اللي صج يخلون المكان غير ويفرق عن الكل.
Review by il7umid London, United Kingdom
Excellent Service by Yahya Concierge Supervisor at Address Dubai Mall
I would like to express my appreciation for the excellent service provided by Yahya, Concierge Supervisor at Address Dubai Mall.
Yahya helped me arrange amenities on the same day, handling everything professionally, efficiently, and with great attention to detail. His responsiveness and willingness to assist made the entire process smooth and stress-free.
Thank you, Yahya, for your outstanding service and commitment to excellence. It is a pleasure to work with such dedicated professionals
An absolutely exceptional and unforgettable experience
I recently visited the Spa at Address Dubai Mall, and it was truly a remarkable experience from start to finish. The ambiance is exceptionally serene, immaculate, and welcoming. The staff's hospitality and treatment were top-notch, reflecting true professionalism and genuine care for guests
A special thank you to my therapist, Kawthar, who was exceptional and highly professional in her work, delivering an outstanding treatment with incredible skill and attention to detail. I would also love to praise the entire spa team and hotel staff for their warm hospitality, politeness, and flawless service
I highly recommend this wonderful spa to everyone looking for relaxation and luxury, and I am definitely looking forward to visiting again soon
Excellent deep tissue massage experience with sunil
I had an excellent deep tissue massage experience with Sunil at Address Dubai Mall Hotel. He is a highly skilled, professional, and attentive therapist who understands the body's needs and applies the right amount of pressure to relieve muscle tension and stress. His technique was outstanding, and I felt relaxed and refreshed after the treatment. His professionalism, friendly attitude, and attention to detail made the entire experience truly exceptional. I highly recommend Sunil to anyone looking for a high-quality deep tissue massage. Thank you for the wonderful experience!
A Wonderful Stay..
A beautiful, clean and comfortable hotel conveniently located near Dubai Mall. The room was spotless, breakfast was excellent, and the staff were friendly and welcoming. We especially loved our refreshing morning swims before breakfast. Although our stay was short, we thoroughly enjoyed every moment. Highly recommended!
