- Abu Dhabi Holidays
- Abu Dhabi City
- Khalidiya Palace Rayhaan
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Khalidiya Palace Rayhaan
United Arab Emirates, Middle East
Abu Dhabi City
" This magnificent city hotel is situated on the stunning shores overlooking the majestic Arabian Gulf in Abu Dhabi. The hotel is conveniently located just a 10 minutes' drive from Abu Dhabi International Exhibition Centre and a few minutes from one of the largest shopping centres in the city. Abu Dhabi International Airport is just a 30 minutes' drive away. This spectacular oasis of serenity and tranquility offers guests the quintessential city break, with that extra something special. Guests can revel in the luxury of the guest rooms and apartments that beautifully reflect influences of Arabian culture and history. Guests will experience the ultimate in tranquility, warm hospitality and exemplary amenities and facilities, all in relaxing, peaceful surroundings for a wonderful break and memories that will last a lifetime."
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Car hire
- Transfer service*
- Secure parking
- Room service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent8,342 reviews
Excellent
70%
Very Good
21%
Average
5%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Beautiful location
After a very bad start - arriving at 2am after a very long flight and being made to wait unnecessarily we ended up having a lovely stay at this hotel. I found the front desk staff at check in to be very inconsiderate and non empathetic towards us. A few days later a guest relations staff member also spoke to us regarding our concerns at check in. It felt like she was only giving us lip service and not ACTUALLY addressing our concerns. It wasn't until we spoke to Mr Ahmed Hassan, Assistant Director of Front Office that our concerns were actually heard. He took time to sit with us and listen. His attentive nature and aim to keep us happy was one of the things that made our stay very pleasant. The restaurant staff were amazing at the hotel. Mr Adeel & Mr Rami were very attentive and took time to speak to guests. Both chef Umesh & Mahesh were kindly made my husband paratha for breakfast each day as well as a delicious butter chicken one evening. Our waiter Yasin was one of the friendliest we have encountered. Good and drinks at the restaurant were delicious (we stayed half board). Views from our hotel room were amazing. The Emirates palace hotel on one side & Qasar Al Watan on the other. The pool & beach area were large with lifeguards. Plenty of sunbeds and food huts with snacks/meals to purchase. After an unpleasant start we ended up having a lovely stay. Would we return - yes we definitely would.
Excellent
Staff very friendly and welcoming we had dinner and Ciara she was so friendly and always smiling also chef Sumedha he came to our table felt the love from this restaurant for breakfast fast chef Jeremy also so sweet and went extra mile for us in total all staff at the restaurant are so welcoming not forgetting the hostess Martha really enjoyed will definitely come back
Review by Isabel P Abu Dhabi, United Arab Emirates
Thank you Intissar
We had a wonderful experience at the hotel, and a big thank you to the receptionist INTISSAR who assisted us. She was extremely professional, welcoming, and attentive throughout our visit. Her warm smile and excellent service made us feel truly valued and well taken care of. She is a great asset to the hotel, and we really appreciated her kindness and professionalism. Highly recommended!
Disappointing — not suitable for anyone, especially those with access needs
Disappointing — not suitable for anyone, especially those with access needs
I am writing this review to share my honest experience, as I feel others need to know what to expect here.
Cleanliness — far below standard The room was not properly cleaned. Surfaces had dust and marks that had clearly not been wiped away. The bedding was not changed — I found hair and stains that were not mine, and the sheets felt stale and unwashed. It was uncomfortable and worrying to see this standard in a hotel.
Staff — rude, unhelpful, and dismissive The biggest problem was the attitude of most of the staff. They were unfriendly, dismissive, and downright rude. When I explained I have access needs and asked for simple help or understanding, I was met with impatience, eye-rolling, and in some cases, ignored completely. It felt as though they did not want to be bothered, and made me feel like an inconvenience rather than a guest. There was no kindness, no willingness to assist — just coldness and hostility.
Would I recommend? No. The lack of basic cleanliness is bad enough, but the way I was treated — especially as someone with a disability — was truly upsetting. Everyone deserves respect when travelling, and here that was completely missing. I left feeling undervalued and unwelcome.
I hope management will address both the cleaning standards and the way guests are treated — everyone deserves better than this.
Review by Michaeltravels2025 Manchester, United Kingdom
Short Break Before Flying Home
We received a very warm welcome and were recognised as GHA Discovery members, our room was on a high floor and the view was stunning. Huge room and bathroom with all the amenities you could wish for, lovely balcony and impeccably clean throughout. The pool area was huge and ideal for families as was the beach area and we were lucky visiting out of school holidays it was quiet, I expect being a family advertised hotel during peak seasons it could be very busy but we clearly picked the right quiet time to visit. The staff from Uganda and Kenya at breakfast service were friendly and happy and it was a delight to talk to them every morning (sorry I did not take your names) - there was a huge selection of breakfast and evening dinner choices, lunch and drinks at the poolside were delivered quickly and overall - value for money is exceptionally good at this hotel
Review by JAHayward Llandysul, United Kingdom
