- Abu Dhabi Holidays
- Abu Dhabi City
- Emirates Palace Mandarin Oriental
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Emirates Palace Mandarin Oriental
United Arab Emirates, Middle East
Abu Dhabi City
AUH-Abu Dhabi 0 MI N- In response to the current COVID-19 pandemic; we have implemented stringent protocols to further safeguard the comfort; health and safety of guests and employees. Existing high standards of health and hygiene have been enhanced and we remain alert to local advice form health experts and government authorities; adapting best practices accordingly. Our measures include health declaration forms on arrival; temperature checks for all guests and colleagues; PPE available for all guests to use during their stay; such as face masks; disinfectant hand sanitisers and disposable gloves; PPE worn by all staff throughout the hotel; significant increases in regular disinfection conducted across all hotel areas; increased cleaning in place of air handling and fan coil units as well as regular maintenance and filter changes; increased cleaning in place of all hard surfaces throughout hotel public areas and in guest rooms; increase anti-viral disinfection measures in place for all in room soft furnishings and surfaces; table distancing measures in dining outlets.
Facilities
- Tennis
- Spa treatments
- Massage
- Steam bath
- Sauna
- Beauty salon
- Children playground
- Outdoor freshwater pool
- Children’s swimming area
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent2,422 reviews
Excellent
95%
Very Good
3%
Average
1%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Exceptional Service and Outstanding Hospitality
Emirates Palace Mandarin Oriental is truly one of the most beautiful and impressive hotels in Abu Dhabi. The architecture, the elegance of the surroundings, and the exceptional level of service create a unique experience from the moment you arrive.
A special mention goes to Joseph, one of the valets at the entrance, who was incredibly professional, friendly, and attentive. He warmly welcomed us, helped with our luggage, and was always ready to assist with a smile. He even offered us bottled water whenever we were leaving in our pre-booked transportation, such as Uber, which was a thoughtful gesture that we truly appreciated.
His kindness, professionalism, and attention to detail reflect the outstanding hospitality for which Emirates Palace is renowned. Staff members like Joseph make every visit even more memorable. Highly recommended!
An Exceptional Stay at Emirates Palace
From the moment I arrived, everything was perfect. The check-in process was very smooth, and the team kindly escorted me to my suite and made sure I felt comfortable and welcomed.
The guest service team went above and beyond to make my birthday truly special. They surprised me with a beautiful celebration and were available 24/7 to assist with anything I needed. A special thank you to Asmaa, Sharon, Fiona, and Mayar for their kindness, professionalism, and genuine care. You truly made my day and made the whole experience unforgettable.
Emirates Palace is absolutely breathtaking. The architecture, elegant interiors, beautiful gardens, and incredible attention to detail make every corner of the palace feel special. The suite was luxurious and comfortable, and the level of service was exceptional throughout my stay.
Thank you to the entire Emirates Palace Mandarin Oriental team for creating such wonderful memories. I cannot wait to visit again!
Ein erholsamer Aufenthalt in Emirates Palace Mandarin
We have been regular guest ar Emirates Palace since 2010, travelling there twice a year, and each time we are delighted. We always receive a warm welcome and are exceptionally well looked after during our three-week stay. a heartfelt thank you to the entire Emirates Team, both inside and outside including the Pool Areas.The food at Vendom and Episode is wonderful, the Quality and Presentation are outstanding.Many thanks to the Kitchen Team. Not forgetting the highly professional Butler Team, always attentive to the Guests, allowing you ti enjoy your holiday without a care in the world. That's wy we keep coming back. Don't forget the Restaurant Hakkasan, they rightfully earned their star, the Quality and Presentation are very good.Thanks to the new beach beds with their comfortable height and thick mattresses, it now feels like a Palace. A big thank you to Mr. Frederik and everyobe else involved, this way we can relax even longer .
Liebe Grüße aus Vienna, Fam. Ryska
Review by ariane20172017 Vienna, Austria
A Trip to Remember
We had a great time at Emirates mandarin the services from your staff was top notch Hey Khassim thanx for the assistance and directions in everything you were so patient with all of us. We gona come back soon
The palace experience
They are super. Mr harsh, our manager, was very very helpfull and nice. More than nice, welcoming. Thank you
Review by Trail58892889344 Mafra, Portugal
