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  • Sri Lanka Holidays
  • Colombo
  • Shangri La Colombo

Shangri La Colombo

TripAdvisor Review
Sri Lanka, Indian Ocean
Colombo

Shangri-La Hotel Colombo is located between the Galle Face Green promenade and Beira Lake - offering uninterrupted views of the Indian Ocean. The hotel is set on 10 acres of land and is part of a mixed use development including an office tower - two residential towers and an upscale shopping mall. The hotel offers easy access to the city businesses and major tourist attractions. Bandaranaike International Airport is located 35 kilometers north from the hotel - about 35 minutes by car. Shangri-La Hotel Colombo is located between the Galle Face Green promenade and Beira Lake - offering uninterrupted views of the Indian Ocean. The hotel offers easy access to the city businesses and major tourist attractions. Bandaranaike International Airport is located 35 kilometers north from the hotel - about 35 minutes by car. . Shangri-La Hotel Colombo offers the citys best luxury accommodation as well as the largest and most extensive hotel conference and event facilities in the region with a ballroom capable of seating 1500 guests. A range of contemporary dining options includes five innovative restaurants plus two uniquely themed bars and a lobby lounge. Chi - The Spa offers 10 private rooms for both individuals and couples along with a selection of traditional Sri Lankan and Asian treatments and therapies. Also available is a state-of-the-art health club - one of the largest outdoor swimming pools in Colombo plus special accessible facilities and guestrooms. Services available 24 hours include in-room dining - concierge - laundry - dry cleaning and business services. . Accommodations include 541 rooms - suites and apartments - beautifully appointed and exceptionally spacious. Decor includes thoughtful contemporary design - local Sri Lankan touches - light in color with rich fabrics. All rooms are filled with natural daylight and offer exceptional views over the Beira Lake and the city of Colombo. Spacious bathrooms provide a walk-in shower and separate bathtub.

Facilities

  • Spa centre
  • Hairdressing salon
  • Spa treatments
  • Massage
  • Hot tub
  • Steam bath
  • Sauna
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent2,613 reviews
Excellent
83%
Very Good
9%
Average
3%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Very eye-catching place in colombo

A very nice and beautiful eyecatching place centered in colombo srilanka.The staff is very good and pleasant.Special regards to Nishadi thank you so much for the hospitality.

TripAdvisor Review
Shangri-La an oasis in colombo

A fabulous hotel with great service and very comfortable rooms. I can highly recommend it

Review by Stui J Melbourne, Australia
TripAdvisor Review
Dining experience

Had dinner at the fine dining Shangri-La Colombo which I would definitely recommend. Great wine & food. Dilshan & Hasan working here are excellent, professional & gave great recommendations.

Review by Jeevan L Europe
TripAdvisor Review
Terrible customer service

This was my second attempt at hoping to have a nice experience at Shangri-La Hotel.

A few days ago, I visited with my family and we ordered milkshakes, but they tasted like watered-down vanilla. I also ordered a virgin mojito, which was essentially lemonade with a few mint leaves. It was very disappointing.

Because the hotel is conveniently located nearby, we decided to give it another chance. Unfortunately, this visit was even worse. Although there were hardly any people there, we were told they were busy. Our drinks took around 30 minutes to arrive and were brought out separately rather than together.

When we paid the bill, we waited a long time for our change and eventually had to ask a member of staff. Considering the amount charged for service and taxes, the level of customer service was unacceptable.

Two years ago, we had a very good experience here, which is why we returned. Sadly, the customer service was poor, the drinks were disappointing, and overall the experience was not worth the price. I wouldn’t return or recommend it based on our recent visits.

Review by hasx Leicester, United Kingdom
TripAdvisor Review
Great Accomodation and friendly staff

Amazing accomodation in Colombo , great food and wonderful staff .. Always willing to help and support the guest

Review by travel2thrive Australia
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