- Sri Lanka Holidays
- Hikkaduwa
- Hikka Tranz by Cinnamon
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Hikka Tranz by Cinnamon
Sri Lanka, Indian Ocean
Hikkaduwa
This fantastic beach resort is the ideal choice of accommodation for all those travellers seeking peace and quiet, and at the same time for the younger ones looking for lively and vibrant nightlife. The wonderful Hikkaduwa beach is the best place in which guests will be able to truly enjoy the warm sun and practice fun water sports while on holidays. All the luxurious and magnificently fitted accommodation units are the best spaces for a relaxing getaway. From them, guests will be able to admire breath-taking views. They are spacious and luminous and come fully equipped with an inspiring array of comfortable amenities. Even the most demanding visitors will be able to take advantage of the varied and exquisite restaurants and bars that can be found on-site, including seafood and Mediterranean tapas. Among the stunning facilities, visitors will enjoy a refreshing dip at the pool.
Facilities
- Darts
- Billiards
- Spa treatments
- Massage
- Steam bath
- Sauna
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,261 reviews
Excellent
60%
Very Good
24%
Average
8%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Best hotel in hikkaduwa !!
Thank for pool bar team for looking after us wel they make us very tasty and beautiful cocktails Special thank for viraj. Janaka. Kumara. Nolanka. Raveesha. Sithmina. Lasan. We will come back to this place again and again
AVOID AVOID AVOID
⭐ 1/5 – Shockingly unhygienic and unacceptable
We were absolutely appalled by the condition of our accommodation at Hikka Tranz by Cinnamon.
The room was simply not clean to an acceptable hotel standard. There was visible dirt and grime, badly stained and dirty areas, poor cleanliness around the bathroom and fixtures, and areas that looked as though they had not been properly deep-cleaned or maintained for a considerable time.
What concerned us most was the overall level of hygiene. This wasn't a case of finding one small thing that had been missed by housekeeping – there were problems throughout the room. We took numerous photographs and videos because we genuinely could not believe the condition we had been expected to accept.
A dehumidifier had also been placed in the room and subsequently leaked water across the floor, creating an additional safety concern.
We raised the condition of the room with the hotel, but the alternative offered did not give us confidence that the cleanliness issues would be resolved. We ultimately felt so uncomfortable with the hygiene and standard of the accommodation that we could not stay at the hotel and left.
For a hotel that presents its rooms as offering comfort and relaxation, the reality of the accommodation we were given was incredibly disappointing.
Cleanliness and basic hygiene are the absolute minimum anyone should be able to expect from a hotel. In our experience, those basic standards were simply not met.
We have extensive photographic and video evidence to support everything we have described, and a formal complaint regarding our experience is currently in progress.
Sadly, based purely on the cleanliness, hygiene and condition of the accommodation we were provided, I could not recommend this hotel.
Review by Mrsslothy1 Gloucester, United Kingdom
Service
Overall great service offered by the staff specially at the food restaurant, pool side and housekeeping.
Review by buddhisampath Colombo, Sri Lanka
Excellent Stay with Room for Improvement
We had an excellent overall experience at Hikka Tranz by Cinnamon. The service was outstanding, and the staff were very friendly, attentive, and helpful throughout our stay.
However, there are a few areas that could be improved. Water from the bathroom flowed into the room area, seemingly due to an improper floor slope and drainage issue. This is a relatively small infrastructure detail, but it can significantly affect the guest experience and should be addressed.
We also noticed a Palm Civet at the balcony area during the night. While this was an interesting experience, better attention to balcony and room-area maintenance could help ensure guest comfort and safety.
The food had a good selection, but considering the price we paid, I felt the variety could be improved further.
Overall, Hikka Tranz offers excellent service and a beautiful experience. With some improvements to the infrastructure and greater attention to small details, the property could provide an even better experience while maintaining its existing charm and character.
Day out package
Today i visited hikka tranz by cinnamon for a doy out and loved everything about it! Highly recommend the service from chanuthmi lakshan Prasad and janitha.
