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  • Mauritius Holidays
  • Pointe aux Piments
  • Victoria Beachcomber Resort and Spa

Victoria Beachcomber Resort and Spa

TripAdvisor Review
Mauritius, Indian Ocean
Pointe aux Piments

Boasting a prime location along a beautiful sandy beach of the west coast of Mauritius and with a breath-taking view over the crystal blue waters, this family-friendly resort offers an ideal place to spend a pleasant and relaxing holiday whether travelling alone or in groups. Port Louis is located at a 30-minute drive away from the property and the tourist centre of Grand Baie is only at 13km distance. Guests can choose between different accommodation units, all tastefully decorated in warm tones, offering a spacious and bright ambiance and high-quality amenities. Travellers may also enjoy various dining options, including a main in-house restaurant with delicious international cuisine as well as an Italian à la carte restaurant. The hotel offers a wide range of activities for all ages and features one of the largest sport centres on the island. After a tough workout, visitors may relax and try the latest treatments of the spa.

Conditions for Honeymooners: The travel dates should be within one year from the wedding date and a copy of the wedding certificate should be produced at the time of check-in.

Dress Code: Daytime: Smart casual - no swimwear or tank tops Evening: Smart casual - Long trousers will be much appreciated. However a casual outfit is most welcome.

Hotel Information

Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This resort also features complimentary wireless Internet access, concierge services and babysitting (surcharge).

Facilities

  • 24-hour reception
  • Wi-fi
  • Room service
  • Laundry service
  • Currency exchange facilities
  • Shop
  • Restaurant
  • Sun loungers
  • Kids’ club
  • Hairdressing salon

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent8,769 reviews
Trip Advisor
Excellent
78%
Very Good
17%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Phenomenal experience

Absolute bliss! We will be back! The service is phenomenal and the staff should be given all the glory!

Rooms huge! Food at all the restaurants, especially Beef Morris!

Review by Anniebuzzy2 Bloemfontein, South Africa
TripAdvisor Review
Beautiful hotel and experience

What a beautiful setting for our daughter wedding hotel staff were friendly and welcoming.. an amazing place for a family holiday

TripAdvisor Review
Paradise

What a wonderful resort and place to meet my mum. The resort offers many activities and a beautiful setting. Even though it’s big, it doesn’t feel crowded. The staff are all very friendly, helpful, respectful and kind. I would highly recommend it. Vishal, our room attendant was so lovely. He is very friendly and kind and would leave me daily paper and towel decorations.

TripAdvisor Review
: Unwelcoming staff and poor food

3/10: Unwelcoming staff and poor food

We had already spent two weeks in Mauritius before arriving here, and we were glad we only booked 4 nights at this hotel. We stayed on an all-inclusive basis. For a resort of this category, we expected service and hospitality to match, but the staff came across as arrogant and distant, with no smiles and no warmth. We felt like a burden rather than welcome guests. The quality of service fell far short of what you pay for.

The staff also lacked basic courtesy in how they spoke to guests. There was no "please" and no "may I help you?": they addressed us as if giving orders, not as guests they were there to serve.

As for the food, breakfast was the same buffet every day: decent, but with no variety. In particular, there was almost no choice of cheeses and cold cuts. At the à la carte restaurants the disappointment was even greater: dishes were served cold and without any care, to the point that we had to send them back to the kitchen several times.

The cocktails were just as poor: badly made, with no fresh fruit, everything prepared from packaged mixes and industrial syrup with preservatives (benzoate). We even saw the fruit being used unwashed, right in front of us. And ordering a cocktail felt like asking for a favour, because the staff showed no willingness to make them. It's a real shame, on an island with such excellent fruit and sugar, to use only industrial products.

Cleanliness also lacked care: I saw staff pushing rubbish under the buffet counter instead of picking it up.

The evening entertainment was boring, disorganised and had very little atmosphere: without a doubt a disappointment.

Positives: the hotel is well located, the beach is beautiful, and the housekeeping team were friendly and attentive, an exception among the rest of the staff.

Overall, the service fell well short of expectations. In an all-inclusive, food and drink are the essentials, and for the price of the package we expected much more. After two wonderful weeks elsewhere on the island, this stay was the low point of our trip.

I would not recommend this hotel for honeymooners or couples looking for a romantic, special stay.

Review by O7070NXkevinb Flachau, Austria
TripAdvisor Review
Highly recommended

Incredible experience with impeccable customer service! Divraj and team went out of their way to make our collective 50th birthdays so memorable!

Review by 132andrial Durbanville, South Africa
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