- Mauritius Holidays
- Grand Baie
- LUX Grand Baie and Residences
1/99
View 98 Photos
LUX Grand Baie and Residences
Mauritius, Indian Ocean
Grand Baie
With a stay at LUX* Grand Baie Resort & Residences in Grand-Baie, you'll be just steps from Merville Beach and 12 minutes by foot from Pereybere Beach. This 4.5-star resort is 5.1 mi (8.1 km) from Trou aux Biches Beach and 0.8 mi (1.3 km) from Grand Bay Beach. Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free valet parking is available onsite. All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. <p>Grab a bite at Beach Rouge, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. </p> Make yourself at home in one of the 169 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Facilities
- Tennis
- Fitness
- Hairdressing salon
- Spa treatments
- Steam bath
- Sauna
- Parasols
- Sun loungers
- Outdoor freshwater pool
- Restaurant
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent1,306 reviews
Excellent
92%
Very Good
5%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Great service
We had a great experience under Gael’s care!
Amazing place and the best service and food
They have very good hospitality in this amazing place. We received very warm and high service from Cristoper, The chefs were marvales and make us dishes as we wished, they came and servise us like we were the only guests, Nynkoo u r the best!!! The hotel is high level
Mostly amazing, but really needs to up its game in certain areas.
We stayed at the hotel last week. Was mostly amazing! Beach and pool service top notch! Asian restaurant faultless (we ate there 3x! Thank you to you all who served us!), room was great and kept very clean throughout our week's stay! Gym great. Spa very nice. So here is the constructive feedback: please please get your act together in the bar / main restaurant for the evening service! Firstly, it is widely expected in the hospitality industry that tables are cleaned between covers (no sign of that ever happening when we were there). The food (when it arrives - note: it can come very slowly or extremely fast lol ) is generally good, but the service is nowhere near 5* currently. It seems from the staff we spoke to in other areas it is common knowledge so it seems that management are perhaps weirdly OK with it?Also, PLEASE PLEASE get rid of the service bell in the restaurant....it is intensely annoying to guests to have it ringing all night long! We actually got so fed-up with bad service / bell that in the end that we actively chose to eat / drink elsewhere. Big shame really as this is the only blemish on an otherwise perfect week that might make us think twice about another Lux stay.
Not that much!!
Unfortunately, our stay did not meet our expectations. The breakfast had very limited variety and lacked enough options. The rooms were very noisy, and we could hear sounds from neighboring rooms, which made it difficult to relax. The staff were also disruptive, as they kept ringing our doorbell repeatedly without a clear reason. In addition, the Kids’ Club staff were not attentive or cooperative, and at times the children were left unsupervised, which was very concerning. Overall, the service and experience were disappointing, and I would not recommend this hotel.
Review by Hadeel A Dubai, United Arab Emirates
..
I would like to thank Ashly he was so kind and helpful, We have better experience with him.
