Azur Paradise

After being badly let down with a holiday rental through air B and B we were recommended this hotel by our taxi guy. The hotel was absolutely spotless and the staff couldn’t do enough for us. Very friendly and helpful. We ate in the restaurant and although arriving late we were treat to the most fabulous meal ( fresh fish). Breakfast was fantastic and again, staff couldn’t do enough to help. Our room was cleaned and refreshed whilst we were having breakfast. We would highly recommend a stay here, food excellent. Staff fantastic and helpful. Hotel spotless with good restaurant.

I have so much to say about this place but will try to be as concise as possible. 1, We paid for a delux king suite with "bay views", on arrival after travelling for almost 24hours I actually cried when we got in our room, it was absolutely filthy, hair all over the floor, & thick dust around edges of room and it smelt absolutely foul, the view was horrid so I went to reception and asked for another room, which thankfully they were able to accomodate. Unfortunately the other room offered very little in the way of a bay view much like the 1st, as you will see in attached photos "bay view" is a bit of a stretch of the imagination, yes we could see some of the bay but the view leaves alot to be desired. Grotty Buildings flanking either side of the hotel spoil the view and were actually quite depressing. The 2nd room smelt equally disgusting, like raw sewage but after already complaining and being drained we shut the bathroom door & cranked up the air conditioning, we endured this for 6 days due to the hotel being at capacity. 2, The sky bar on the roof of the property as nice as it is, plays very loud music till around 2am, they had 2 private functions in the week we were there which was quite crap because we were not allowed to use the bar but had to be subjected to the noise till the early hours,& it was NOISY. 3, There is a Portuguese bar basically next door that has regular late night parties, they are very loud!! 4, We had breakfast included in our room price, it was supposed to be a continental style breakfast, 3 out of the 6 days there was hardly any food to eat at all... the coffee was so foul we would go to local coffee shop at 7.30am and bring to breakfast. We were there at 8am every morning believing that perhaps we had missed the good stuff by arriving at 8.30am our 1st day. Apparently that was not the reason. Had we known we wouldn't have wasted the money on the breakfast option. *you can request an omelette, this isn't offered but they are happy to make one (we think ) 5, Welcome pack & menus in room should be disregarded, was told in sky bar that "it's well out of date" after asking for items from the menu, and attending for happy hour that doesnt exist.

6, Bed sheets were stained and gross, scatter cushions were so dirty I put them on the floor... attached images show how dirty they were.

(To their credit they do come and change bedding every other day, but they are washed in a house behind hotel and hung on line so can see why they are not clean) 7, The Bathroom was disgusting, the standard of cleaning was poor, algae and mildew all over the grout, & we had a massive crack in the shower screen. The smell coming from the drains was absolutely putrid, pure sewage. We went straight to the supermarket and bought a acme bottle of bleach and detergent to try to deal with it (sadly didnt work) The mirror needs replacing as was blown out behind. 8, the balcony is more a screen in front of a patio window..... no way to sit on balcony sadly. 9,The pool is a splash pool, a tiny kidney shaped pool with a few sun loungers situated at the entrance of the 'hotel' there is no privacy or relaxing to be done there, with a hair salon open to the public in the foyer next to the pool. 10, We didn't have a single good nights sleep, this is the noisiest hotel I've ever stayed in (and I like to party) apparently they are 'sound proofed rooms' that is an out an out lie. We were on the 2nd floor, skybar was 4th floor and we heard every single chair being moved, tables being rearranged and people pulling chairs in and out. I was literally at breaking point having run myself ragged to get on this holiday, travelling for 24hours and desperately needing a rest then 6 days of this hotel... we were booked in for 7 days but spent 2 days looking for alternative accommodation, we found a villa and checked out a day early.

The rooms are in desperate need of a refurb..... everything is tatty and outdated.

The best I can say is *the cleaning staff were very lovely and did the best they could, and made towel swans which was a nice touch.