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  • Mauritius Holidays
  • Balaclava
  • The Westin Turtle Bay Resort & Spa

The Westin Turtle Bay Resort & Spa

TripAdvisor Review
Mauritius, Indian Ocean
Balaclava

This splendid resort is located in a peaceful spot in the historic Balaclava area, facing the idyllic Turtle Bay, a protected marine park on the north-west coast of the island of Mauritius. Natural tropical elements like local teak and lava rocks combined with contemporary design create the serene and elegant atmosphere that will surely leave unforgettable memories in the minds of the visitors. Whichever of the 15 exquisite villas spread along the spectacular beach they choose for their home away from home, guests will enjoy modern amenities and private balconies with fantastic view. Complete with a childrens' club, a SPA centre and an exquisite restaurant, the resort aims to satisfy all the needs and requirements of its patrons.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent5,632 reviews
Trip Advisor
Excellent
82%
Very Good
12%
Average
3%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Mauritian Hospitality at its best!

We had a truly memorable stay at The Westin last week, celebrating my parents’ 43rd wedding anniversary and our baby’s first trip to Mauritius. ❤️🇲🇺 A huge thank you to Shiska, Varsha, Naveen, Deven, Pamela, Yovi and Doomun for going above and beyond to make our celebrations so special. A special mention to Emy from the fruit/breakfast station for her wonderful warmth and service every morning.

Your kindness and personal touches made our family trip even more unforgettable. Thank you for creating such beautiful memories for us!

TripAdvisor Review
Exceptional experience

We are just back from 2 weeks at the Westin and had an absolutely wonderful stay, can't fault anything at all! Staff are just brilliant and can't do enough for you, the food is amazing and the rooms and facilities are outstanding. We were really looked after by the whole team and made to feel very special. Where there are optional additional costs they are very up front clear about it, and you make your own choice, but there is no need to spend on extras if you don't want to. We had the best holiday and would like to sincerely thank everyone at the Westin and would highly recommend a stay there!

TripAdvisor Review
Many memories of our stay at this beautiful hotel

After a hectic year, we decided to return, for the third time, to this wonderful hotel for a family holiday and, once again, we were absolutely delighted with our stay at The Westin Turtle Bay Resort & Spa. The idyllic setting, with its low-rise buildings, rocky beaches, beautiful views and exceptional facilities, makes the hotel a truly unique place in which to rest, relax and recharge. Once again, we were captivated by the wonderfully relaxed atmosphere, the impeccable customer care, the beautiful surroundings, the superb accommodation and the thoughtful attention to detail throughout the hotel. Every aspect of the experience is carefully considered: from the delicious menus offered across all the restaurants to the holistic treatments at the Spa; from the beautifully maintained beaches and gardens to the immaculate rooms. Nothing seems to be overlooked. We were particularly delighted with our rooms and the breathtaking views over the Bay, as well as with all the thoughtful little touches that made our stay such a memorable one. It was another truly special experience, filled with wonderful moments and happy memories that we will treasure. Our warmest thanks go to everyone who helped make our stay - once again, in some cases- another truly superb experience. A very special thank you to the Manager, Jameel, for creating yet another wonderful Wedding Anniversary for us, and to the fabulous members of staff who once again went above and beyond to make our stay so memorable: Avinash at Fusion; Bolah at Mystique; Roshan at Kangan; Keshav, Soonita, Vimal, Daviha and Abhishek at the Beach Grill; Harsh at the Retreat Bar; Rajeev and Noah, for their wonderful care of us around the pool and on the beach; Lalinai and Krissna, for their impeccable care of our rooms; and the lovely ladies at the Spa, for their thoughtful recommendations and for organising the perfect treatments and bookings for the four of us. It is the people who truly make a hotel special, and the warmth, professionalism and genuine care shown by the entire team are a very large part of what makes The Westin Turtle Bay such a memorable place. It is a truly special and unique destination, and we cannot recommend it highly enough. The superb standards of customer care, the beautiful surroundings and the exceptional facilities make it a place to which we are already looking forward to returning. Until then, our warmest thanks to everyone at the hotel for making our holiday yet another beautiful memory for us to treasure. Thank you all and, until next time, a very well-deserved hat off to you!

Review by Samir M London, United Kingdom
TripAdvisor Review
Family holidays

e stayed at this hotel for two weeks with our four-year-old daughter and had a truly wonderful time.

The views are beautiful and the food is absolutely delicious and of very high quality. Of course, there are a few small things that could be improved – for example, there was a broken tile by the pool, and the beach directly in front of the hotel is not the best spot for swimming. However, what really makes this hotel special is the overall experience it offers.

The hotel grounds are beautiful and very well maintained, the food is excellent, but above all, it is the friendliness and attentiveness of the staff that made our stay so enjoyable. Everyone was always happy to help with any request, and we were especially impressed by how caring and attentive the staff were with children.

The Kids Club was fantastic! The ladies there offer a wonderful and varied program for the children. Our daughter was always welcomed so warmly and had plenty of activities to choose from. She absolutely loved spending time there, which made the holiday even more relaxing for us as parents.

Another highlight is the hotel’s own boathouse, where guests can enjoy activities such as pedal boats, stand-up paddleboarding and much more free of charge. This is also a great place for swimming. We went snorkeling there and saw some beautiful fish.

Although there is no bar directly at this part of the beach, the service was outstanding. The pool staff even brought drinks and food down to us at the beach. A special thank you to Rajeev and his colleagues for taking such good care of us!

We had a fantastic two weeks and felt very comfortable and welcome throughout our stay.

The hotel is a little remote, so if you want to explore the surrounding area and see more of the island, we would recommend renting a car or hiring a driver. But if you are looking for relaxation, beautiful surroundings, great food and genuinely friendly service, this hotel is a wonderful choice.

Thank you to the entire team for making our family holiday so special. We would definitely recommend this hotel, especially to families with children!

Review by Julia G Germany
TripAdvisor Review
Great Hotel, facilities, food and staff

This is a great hotel - you can stay on site and have a relaxing holiday - there is a limited entertainments team but they did have what looked like an amazing kids clubs setup. Glass bottom boot trip and snorkelling trip 2 x a day, a decent gym for a hotel which runs free classes at 0830 at 5pm just bodyweight stuff like abs core legs and stretching. Ground floor room was very spacious Breakfast buffet and evening meal we very very good for a buffet - only 'issue' I had with the restaurant was the fact that they charged you for water with your evening meal - they provided it free every day in your room = but charged with your evening meal ?

Review by Kev O Brighton, United Kingdom
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