Dolphin Apart

Such a terrible experience. Avoid with a barge pole. From day one this was an experience you would prefer not to have. Pretty shameful too, when I brought this up with the manager, who really didn't care! Should have read the reviews really, as a number of other guests have also had similar experiences with the accommodation, food and the manager who has a lack of accountability. Day one, staff with no experience and professionalism. We had to request all the information, wifi, breakfast timings, etc. He had a dog behind the counter who was being sick. The room was cold and there was no heating except a malfunctioning air-conditioning unit. Day 2 breakfast was a joke! We had to find the breakfast hall our selves as there was no signage and we weren’t told by the desk manager who didn’t speak English. It wasn't busy at the breakfast bar, but the lack of food was beyond hilarious. The cheese had been sitting around for a while and was stale. There wasn't much of it. Literally there were crumbs. Hardly any bread, just four pieces of French bread, with no variety. There was a little bit of egg and tomato, rather less than enough for your plate. Eggs were sitting in water. Everything was cold. Scrambled egg was minuscule between the two of us. The chef would come out and look at the food and walk away, and not be bothered to replenish it. The manager who was actually sitting in the dining area, had no care to be honest. We had to ask for milk, which came with no charm, and a carton left on our table, We made a complaint to last-minute who told us to speak with the manager. Shouldn't really have bothered. "We are happy with the amount of food for this time of year!" I asked where the fruit was? To which he replied there wasn't any. I then asked where is the bread to which he pointed to the basket of four pieces. I said to the manager, they should be accountable for showing a similar quality to the images they are proud to show on their site. He said everything was there and that the quality and quantity was in relation to the amount paid for the room! I mentioned that the chef had walked by and not replenished, to which he said we are happy we have done enough. I asked about the room, and he said for the amount we had paid, this was the type of room we had been given. The next day was comical where the staff members were pretty hostile after we had made a complaint. Which is crazy, because we are not the only one to make complaints on tripadvisor. They obviously don't care. The laughable moment is where the manager walked out of the kitchen with hot food under a tin foil, walked passed us to take it to what could only be deemed to other staff members in another location on site. That night after I had taken photos of the day’s events, we had an abrupt bang on the door, and someone tried to open the door. There was dog faeces on the way to the breakfast bar, with rubbish strewn around the court yard outside the apartment. Broken paving slabs with not much protection from falling over them, and dogs running around the complex without being stopped. This is an unsafe environment for families and children. Beware

the pictures doesn't do this place justice. it's really beautiful. we stopped there one night as it was close to dalaman airport. a 20min drive. I wasn't expecting much but it was lovely, clean n better than the picks we booked 3 apartments but we only needed one. they didn't let me cancel the 2 I didn't need with was annoying and the reception staffs English was poor. they didn't understand much of what I was asking

the place itself is lovely has some food places a d a good few shops for souvenirs etc