Yel Holiday Resort

Disappointing Two-Week Holiday at Yel We have recently returned from a two-week holiday at Yel. Although the hotel is a little out of the way, it is possible to get around by taxi or dolmuş.

Rooms: The rooms are nice and clean, with comfortable beds, and the maids do a good job of keeping them tidy. However, we had a pool-view room and found it extremely noisy. Having an afternoon siesta was impossible, and getting a good night's sleep was just as difficult, with people at the bar making a lot of noise until 2–3 am on most nights.

Sunbeds and pool: Getting a sunbed was a struggle, with most already claimed by towels by 7.30 am. The sunbeds and cushions were in desperate need of replacement, as many were broken and filthy.

There were also concerns about pool safety and cleanliness. One day, a lady was getting out of the pool when the ladder came away, causing her to fall back into the water with it. On another day, the pool was so murky that you couldn't see the bottom. Despite being told it was safe to swim, we certainly weren't prepared to risk it. It took three days for the water to become clear again.

Food and drinks: The food in the restaurant was okay, and we usually found something we liked each day. The soups were particularly lovely, and one thing I can say is that you certainly won't starve!

Unfortunately, the drinks at the bar were disappointing and served in plastic cups that had clearly seen better days. Glasses were available but seemed to be reserved mainly for people eating in the restaurant. The tables in the bar area were absolutely filthy and desperately needed cleaning.

Staff and restaurant: The one real positive was the restaurant staff, who worked extremely hard and were very attentive and friendly. However, we weren't impressed by the cats wandering into the restaurant, particularly when people were feeding them from the tables.

Overall: This was our first visit to Yel, and sadly, it will be our last. While the rooms and restaurant staff had their good points, the noise, poor condition of the sunbeds, concerns about the pool, and lack of cleanliness in the bar area seriously affected our holiday.

We came away feeling disappointed, and we definitely won't be returning.

This was my 5th, and my partners 3rd time at Yel and unfortunately we won't be returning next year. Standards have really dropped, especially around the pool and bar area. There used to be a team of cleaners every morning going over the tables, floors and sunbeds. This year it was one or 2 using the same dirty cloths. The same was happening with the sticky manky tables in the bar area. The same tatty blue cloth on a window squeegee and a spray. The boy doing it tickled each table. The mats around the bar were lifted one day to vacuum under and the filth was unreal. The pool was never seen to be cleaned. Throwing chemicals in at night, doesn't pass as being cleaned. You could see the scum floating on the water surface and dead flies and wasps in abundance. On our last day you couldn't see the bottom of the pool. It was murky, but apparently it was deemed safe. Not that anyone came to inspect it! Entertainment was the same as it always has been, so nothing new. The routines were same old too. It lacked Oomph this year. However, the food was better than expected due to other reviews, the housekeeping was as always, spot on and the company was the best part!

I went to this hotel solo in September. I arrived at midnight but there was nothing to eat - not even fruit or a sandwich and only water to drink. I am 70 years old but was put on the third floor with no lift. The door to my room did not shut properly and despite repeatedly reporting this it was 4 days before they moved me and I felt very unsafe at night. The alcoholic drinks were disgusting but some people still managed to down enough to cause a fight one night.Food - roast on a Sunday so you might as well stay in the UK - soup was good though. Guy selling trips was a con artist - put me on a boat trip with all Turkish and even when I spoke to the captain in English he still gave all the details in Turkish. He mistold me where one trip went from so they went without me but then argued with me. Most clients were very loud and drinking loads and the sun bed wars are unbelievable. Coffee machine often ran out of coffee so you got hot water and milk - no kettle in your room. Place is clean but staff on reception totally disrespectful especially to single older women.