Supreme Hotel Marmaris

The photos are highly misleading. The pool isn’t really suitable for enjoying the sunshine. The food is not worth eating. The decor/condition of the building needs some serious investment. I wasn’t convinced my door was secure and there were cables exposed on the floor and from the a/c. The location is away from the busy parts of the town. It seems pretty clean. Overall poor value for money.

From the moment we arrived, we felt unwelcome. There was no customer service from the night porter, he just directed us to B block. We navigated through a dark seating area, which was littered with empty glasses and unfinished drinks. There is no lift in B block so up 56 stairs with our case. The room itself was adequate, the bed was comfortable. The shower was reasonable. The air con worked. The balcony had 2 old rotten chairs and no table. We did speak to the hotel manager, regarding all these concerns and he did arrange for balcony chairs to be changed to worn plastic garden chairs but no table provided. He did not acknowledge us again for the rest of our stay, and does not appear to engage with any of his guests, preferring the company of his own family or talking into his phone. Food was awful, limited choice luke warm and uninspired, we didn’t eat there much..which meant extra expense on food which we hadn’t budgeted for. The chef was a great entertainer and should probably consider sticking to dancing and giving up cooking. The waiting staff often looked amused at guests reactions to food and service. They could all do with a few lessons in customer service. If they put as much effort into looking after guests as perfecting dance moves, they would really make an impact. The pool area was small and sunbeds are limited. Overall there is poor attention to detail, main areas, corridors and stairways are left littered with dirty plates and broken cots, it just feels like their is no pride or care taken in any aspect of this hotel. It’s basically full board and not all inclusive. Guests are bringing in food and drinks from outside, probably because they were starving. If it’s a warm welcome, a reasonable menu, and staff that care about their guests you expect….look elsewhere.

Well where do I start at this absolute dump of a hotel , me and the better half arrived at 4 am we was given a key and pointed towards a block of flats that can only resemble down town Afghanistan we made our way too our room (311) and opened the door to find all windows open water pissing out the air conditioning unit in the bedroom wet towels on the bed the rooms was full of flys the beds filthy there is a tiny tv in the lounge which doesn’t work the wifi won’t connect in your room the pillows was dirty , we quickly made the beds either the sheets that was on the side and went to bed we said we will deal with it tomorrow avd got a few hours sleep the next morning we decided to go down stairs get a coffee and see the rep well this is where we seen the food I haven’t been in prison but I ve seen enough prison movies to know this was not good we had a look around and decided to give the food poising a miss we kept checking but after about day 3 we decided to stop as it was disheartening, the all inclusive drinks are from like 12-1:30pm 4-6pm and 7:30-10:30pm the mrs had a couple of glasses of wine and said it would strip the paint off the table if we left it out side, so we stayed a week had two beers two glasses of wine and a coffee each , the massive pile of cat poo next to the stairs as your going to your Afghanistan stunk there was enough poo to fill a carrier bag I’m guessing week/months worth and in several times we seen cats crapping there

But all in all after all the door slamming and people shouting most the night kids crying about 03:00 you will manage to get a little sleep and then it all starts again the staff shouting banging around

Do yourself a favour and pay a little more go somewhere better this is not a nice place