Sahra Su Holiday Village and Spa

A very picturesque mountain resort, only 45 minutes from Dalaman airport. The lobby area was very spaces with the reception desk directly in view as you walk in and the otherside of the lobby was a bar serving hot, cold and alcohol drinks. After a very efficient checkin our bags were taken to our prebooked bungalow the accommodation was very nice sitting next to a long swimming pool, all the amenities you would expect TV wifi tea/coffee and a fully stocked soft drinks fridge. The highlights for us was the all day entertainment next to a very large pool, food was available all day, the quality & choice of the food was excellent, I loved my breakfast choice, staff are all very friendly, professional & nothing was to much trouble, I was very lucky to meet the manager of the holiday village & after meeting him I could see why staff were so friendly, attentive to all our needs, the cleanliness is to a high standard throughout and fresh towels delivered everyday. I would definitely recommend this venu.

Sat writing this as we await our transfer home, we have had an amazing time - the staff are nothing short of incredible. From being greeted at 1am by Jimmy and given a full run down of the facilities and tour of our room, to the welcome in the spa and the very cute mascot pichachu to thw restaurant and bar staff - every member of the team is attentive, polite and helpful. But i have to save the best for last - the atmosphere, in no small part thanks to thw entertainers Carlos and Oscar who you will hear laughing and encouraging participation across the pool every day. The evening shows were amazing, we have stayed and more upmarket hotels that do not invest as much in the evening as they do here. One evening we won at bingo - one prize was a photo shoot with the residwnt photographer Mehmet, we had to dedicate this to the boys ❤️.

The only negative i can find with this resort is the maintenance, unfortunately the whole place is showing signs of age and could really benefit from some tlc with at eye on detail - this would really push this into the 5* territory, but you would then see an increase in price to reflect this - whilst tlc is needed the team work hard to keep the place clean, so the positives massively out weigh this one negative.

Get me booked in for next year, i cannot wait.

An absolutely dreadful hotel experience. The staff were miserable, unfriendly and made us feel unwelcome. Basic courtesy costs nothing, yet even that seemed too much to expect. The rooms were run-down and dirty, with a level of cleanliness and upkeep that simply isn’t acceptable for paying guests. The whole place felt neglected. Most concerning were the multiple areas that felt unsafe i.e not being able to lock doors. Being able to relax without worrying about your surroundings should be a basic expectation of any hotel. This hotel needs serious improvements to its maintenance, cleanliness and attitude towards guests. I would not stay here again or recommend it to anyone. Save your money and book somewhere else.