Turay Hotel

First of all, the hotel itself is very nice, with beautiful surrounding scenery, and we had a lovely first few days (especially sitting with the turtles each breakfast). However, it's worth noting that the breakfast options were somewhat limited and shampoo was the only toiletry provided in the room.

Unfortunately, our experience was somewhat overshadowed by an unsettling incident involving a member of staff on our last night. He definitely saw two young women in their early 20s alone and thought we would be easy targets.

He asked for my friend's phone number under the guise of arranging a potential tour for us, but instead began texting her constantly and appeared to be monitoring our movements in and around the hotel. At first, we didn't block him because we knew we'd have to see him at breakfast the following morning and didn't want to make the situation awkward.

As the evening went on, he pressured us to go out drinking with him. We declined several times, but he then said he would come to our room. We didn't think he knew which room we were staying in, b it this alone scared us. Hoping to appease him and prevent him from coming to look for us, we went to the main bar area with the intention of making an excuse to leave relatively quickly. When we got there, we could see him flashing a light from a dark area of the hotel, trying to get us to meet him alone there. Instead, we stayed with another English couple until they headed back inside, at which point we quickly returned to our room and locked the door.

We thought that would be the end of it, but the persistent messages continued despite us ignoring every one. Eventually, he started knocking on our door, even though we had never told him which room we were staying in. At this point we were incredibly scared but weren’t sure what to do. After we ignored the knocking, it stopped briefly, but around 10 minutes later he began knocking on our window as well.

We were incredibly relieved that this happened on our final night, because we would not have felt safe staying there any longer after this experience. We were lucky we had made friends with other guests running up to this incident who looked out for us the next morning and repeatedly checked that we were okay.

It's a real shame because the hotel itself is lovely, but no guest should ever be made to feel unsafe by a member of staff. I hope the management takes this seriously so that no one else has to experience something similar.

Another lovely stay at the Turay hotel. Staff are so friendly and helpful was so nice to see all the same faces and a few new ones. As before Ozzie was a stand out member of staff, such a hard worker and nothing is ever too much trouble for him he’s a real asset to the hotel. Pool and bar area are kept immaculately clean as are the rooms. We never had any problems getting sunbeds and love that there are various places to sit around the hotel, the restaurant by the river has stunning views & with the regular turtles and terrapins. “Yogi” spent time showing the little lad in our party how to fish it was a special moment one he will remember. Food is good, “Betty” in the kitchen at breakfast is a lovely lady and always smiling and chatting as best we could with neither speaking the others language. She will make you a beautiful omelette for breakfast at your request. Cannot fault the hotel at all and we hope to return again next year (or later this year if we are lucky) Thanks again to all for a wonderful holiday.