Esra Family Suite Hotel

This is our 3rd time at Esra, but I'm afraid we wont be back.

The rooms are basic, but very very clean and some minor repairs are required, the beds are comfortable and as it's a 3 star hotel i dont think anyone can complain about the rooms.

The hotel is spotlessly clean and the pool is regularly tested for water quality, I witnessed this numerous times during our stay.

The staff in the dining hall are so helpful and cheerful, they are an absolute credit to the place.

This time thhough, we've found the food lacking :-

The soup is pretty good I enjoyed it most days, the Sunday lunch is outstanding, but the other days we both struggled to find something we liked, it seems to be the same basic ingredients just mixed up in a different way.

There are lots of dishes that seemed to be "stewed vegetables" that we found totally unappealing, the chicken (served everyday) always seemed overcooked to the point of toughness.

For a hotel that caters mainly for folks from the UK, the menu leaves a lot to be desired, in my opinion it needs a major overhaul for next season.

The cake section, whilst mostly lovely, was just repeated every day, it would be so easy to improve on this.

The snack bar really worried me as buns/rolls seemed to be left out all day (they were all hard), chicken nuggets, hot dogs, burgers etc also seemed to be left out in the pan all day; The fries just seemed to have a fresh basket piled on top of the old ones.

Instead of placing maybe a full tray of buns out (at a rough guess 50 or 60) , just place 2 or 3 packets out with a dozen in each bag (so much fresher) and replenish throughout the day.

This sort of system could easily be introduced with all the snack bar food and would increase it's quality and freshness substantially with the added benefit of cutting down on waste.

I could go on, but suffice to say we found most of the food poor and for this reason wont be returning (which is such a shame as the first time we visited the food / menu was really good )

This is our 2nd time back and it was as good as the first! Staff all very friendly and attentive, nothing was a problem for them, from the chef who made my fussy 2 year old daughter food, to the waiting staff who always came over to chat or make sure she was happy. Myself and my husband did find the food a bit repetitive though, so we did go out a few times for dinner (lots of nearby places to go). Just a suggestion that change the desserts up a bit. Maybe have some icecream tubs at dinner time. Found the food was sometimes luke warm aswell, but we did eat it as grateful for food.

The rooms were cleaned everyday but if we wanted a long lie the housekeepers would just give you fresh towels and empty the bin. There was a bit of 'sun bed wars' but we usually went to the pool at around 2pm and the poolside staff would get you sunloungers if none is available. Bar staff very friendly too. Overall we really enjoyed our stay , thank you hotel esra for making our family holiday memorable, we will see you next year 😀

Amazing hotel, had the best time from the moment we arrived to the moment we left. Staff are the best, from reception, security all the way to management.

This is the friendliest hotel we've ever been to and we've travelled to turkey for 15 years.

You will want for nothing here. Rooms are clean with everything you need and the Aircon is the best. Cleaning staff were wonderful, creating displays with towels (my favourite was an elephant wearing sunglasses).

Food is great, for a 3 star hotel I was impressed. Yes there are some repeating meals but there was always something tasty to eat. I have a serious nut allergy and felt well catered for (Sunday dinner was great).

Beach is a quick ten minutes walk and the surrounding gardens near the funfair are stunning. Altinkum is an easy going 15 minutes walk or a taxi for £5 which the reception staff will call for you.

Please don't let any negative reviews put you off. Go with an open mind and enjoy.

We can't wait to return.

Thank you to everyone at Esra, you were fantastic 😍