- Turkey Holidays
- Bitez
- Ambrosia
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Ambrosia
Turkey, Europe
Bitez
This hotel is situated in a dazzling location in Bitez bay, with the award-winning Blue Flag Bitez beach. It is set in the heart of an area packed with history and nature, only 2 km from the tourist centre of Gumbet. This beach hotel offers a wonderful location, a wide choice of daily activities and dining venues and pleasant surroundings. It is an ideal destination for a relaxing holiday and comprises a total of 96 rooms and 9 suites. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility and a cloakroom. There is an internet cafe, a bar and a restaurant as well as conference facilities. All rooms come with a private bathroom and are fully - equipped as standard. All rooms feature either a balcony or a terrace.
Facilities
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Room service*
- Laundry service*
- Medical service*
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good1,333 reviews
Excellent
51%
Very Good
25%
Average
11%
Poor
7%
Terrible
7%
Location
Cleanliness
Service
Value
A must stay in Bitez
Beautiful hotel, newly renovated. The beach decking area is stunning, very relaxing and comfortable. The staff are fantastic, especially Yücel, who went above and beyond each day to make our holiday special. The pool area is immaculate, gorgeous double cushioned beds with large umbrellas make this area truly relaxing. The rooms are clean and have all the amenities needed. We thoroughly enjoyed our holiday in this beautiful setting on the beach. A must stay in Bitez. We will be back!
Huge highs a few lows
A beautiful hotel, no doubt about it. Every detail is perfection. We are fans of pool and beach but we avoided the pool as the shady beds and silent atmosphere was not really out bag but I can understand why the beds were full every day. The beach area was superb lots of beds and areas to eat and chill out. The music at the beach was the same beat for 8 hours a day and was background muzak, became extremely annoying but better than blasting bad music all day. The staff were lovely especially Eylul, such a lovely young lady. Service at the beach was sporadic, beach was a large area to cover. Beach towels provided and plentiful. Breakfast was beautiful, fresh and varied every day. No entertainment at the hotel, not a place for families looking for something for the kids. Beautiful chilled vibe out first stay in Bitez but definitely not our last. Spa was free to use but I never even found it. Room had everything you could need, all toiletries provided, from nail care, toothbrush and toothpaste, cleaned daily, hairdyer, mini fridge tea and coffee, most comfortable beds and pillows, with options for pillows such as hard, soft memory foam etc. We were in room 220 2 small flights up. I do struggle with my mobility but it was manageable, I would ask for ground floor next time. Strange lighting around the hotel, was very dark and lit up dimly as you walked, people with visual impairments would struggle with this and as all the marble floors were striped it gave the impression of steps everywhere. reception rang for taxis if asked and a bus stop outside to take you to Bodrum or top road of Gumbet. At the top end of bitez bay, Overall a really top class place for a relaxing or romantic holiday. Definitely a very classy hotel.
Review by coops41 Cardiff, United Kingdom
Do not believe positive reviews!
Its absolutely not a 5* hotel! I was given a room on top of staff area. They were so loud! I could not sleep 2 nights. I was sick that i could not even change the hotel! Tried to reach reception however mostly they dont pick up phone (i filmed once that i called 10min nonstop:)) one night they woke me up at 5am i literally screamed the receptionist he offered (!) changing my room. None of the managers reached me or apologised! Whomever their GM, Fom they should immediately resign! They have no clue about hospitality and hospitality standards. On the other hand beach staffs are really nice ,except their supervisor or manager (i dunno his name tall guy who wears light close and evening suits) although he is very(!) friendly only against single ladies! He doesn’t suit for the industry.
Its just sad to see such properties exists in my country…
Review by burcudxb Dubai, United Arab Emirates
Fantastic time
Great hotel, friendly staff very sad to leave
A lovely hotel with great staff
From the moment we arrived we were made to feel welcome.
Our room was cleaned well daily. The breakfast Is well displayed with efficient staff. You can request omelettes etc to be cooked fresh. My husband ordered easy over eggs a few times The variety of food is plenty full, the staff always smiling, nothing was too much for them and we did observe some demanding guests The pool area is kept spotless and beds comfortable The spa is of a high standard. I had a Bali massage and a facial which were both of a high standard The beach area and beach bar is also clean and comfortable. Eugene and all the staff make sure you are looked after with a smile. The girls on the reception desk are very friendly and helpful I requested a yoga mat and one was found straight away Yasin and staff give a high standard of customer which is nice to see.
Areas for improvement
- A five star hotel does not have showers that leak all over the bath room floor
- The gym is below ground and very dimly light This is not an ideal environment for exercise
- The beach restaurant is very expensive - this needs looking at if you want to encourage people staying at the hotel to eat and drink here
I understand this hotel will move into the Hilton group next year, I hope they keep the level of customer service at the high standard it is now. Well done to Yasin Demir he’s excellent in his role, he is efficient, observant of things happening round him with a very pleasant manner Hopefully see you next year
Review by Pzwestyorkshire Harrogate, United Kingdom
