Lemas Suite Hotel

Firstly, I would like to say that the staff were excellent, friendly and helpful.

Room 224. Unfortunately, the accomodation has gone down hill since we last visited in 2020. The apartment was dirty and mouldy in places when we arrived. The shower was either unfinished or badly designed, as the first time we used it, water would stream out under the bathroom door into the apartmet. So we had to use a couple of large towels every time we used the shower to stop the apartment from flooding. We did report the shower on our first night to the young man at reception, but nothing was done about it.

The cleaners would only make the beds and empty the bins, but nothing was cleaned or swept.

The apartment smelt quite bad every day because the kitchen sink did not have a u-bend, meaning the drain smells were all around the apartment, not very nice.

There was only one air conditioning unit which was in the bedroom. It was old and noisy, so you couldn't sleep with it switched on. There was no aircon in the living area, so far too hot to sleep on the bed settees.

The pool areas were nice, although neither of the pools had a shallow end. Also most of the sun beds at the 2nd pool were badly damaged and unusable.

We were booked to return next September, but have now re-booked somewhere else.

First of all we’ve been here 11 times now and absolutely love the place, But our visit in September came with a few negatives, firstly the bar staff have changed since we were here in June and they were disappointing, had to sit around until getting served as staff were standing about talking to each other, on 2 occasions we sat for well over 5 minutes and didn’t get asked what we want even though 3 members of staff served the owner who was eating at the next table, we eventually got up and left. Secondly the prices of food and drink have increased so much, I know you always pay more in hotel but it’s getting expensive now. And finally the cleaning was disappointing, towels and bedding was changed every other which is good, but I think room was only swept twice in the 2 weeks of our holiday These are only a few things we noticed since June when we were here. But we’ve booked for June and September next year because it’s a great chilled hotel

Lovely place Apartments are dated and could do with updating but serve their purpose. Staff were all lovely and helpful. Adem & Mona who run the Lemas shop were so welcoming and helpful from the minute we arrived, they could not do enough for us and gave great advice on the best places to visit. We had a lovely stay x