Delphin Palace

Love this hotel , very clean , great food and drinks and the staff are amazing , especially Ceren in the bar by the evening entertainment: We did have an issue when returning to our room that the key card did not work , despite calling Technical Services who were unable also to get into our room . We had to spend the night in another room which was fine however if this happened just before our departure we would have had a major problem My one complaint is the evening “ bands” that were there for our entertainment were on the whole very poor . Playing the same songs each evening it was like being in an old people’s home . One exception was a group of young Colombians who were very good . Your entertainments Manager should address this , and try and get something more entertaining on , maybe a Disco so different music which reflects the audience can be played ?

Here now and unfortunately leave in one day, wish we'd booked 2 weeks!

Quite simply outstanding!

A beautifully renovated hotel; everything was well-maintained and clean. The service was absolutely perfect—helpful and friendly. The room was lovely and bright, featuring a high bed and a traditional duvet. Everything was controlled via touch panels, and the air conditioning unit displayed a QR code linking to a video tutorial for customised settings. The food in the restaurant was tasty and varied, with a different theme each evening. There was a huge selection of desserts and appetizers (ranging from classics to seafood and octopus). Drinks were served in original cans or glass bottles. Freshly squeezed orange juice and fruit milkshakes were available in the morning, and various fresh juices were offered throughout the day at the outdoor restaurants. Various snack stalls operated outdoors all day (fast food, a standard restaurant, a coffee corner, gozleme, pizza, waffles, rolled ice cream, scooped ice cream, and popsicles). The coffee itself was excellent. The cocktails were superb, especially at the Liquid Art Bar. The beach was well-maintained, with entry into the sea over coarse sand. Service was absolutely flawless; the staff were attentive and quick, so there were never any waits. Daytime entertainment was standard (programs for adults, teenagers, and children), though I would have expected the evening entertainment to be a bit better. The Delphin Aqua Serenity area was flawless. It featured excellent water slides (restrictions: min. 120 cm height, max. 100 kg weight), a lazy river, and a huge water park for children. Lockers were available for storing belongings. The amusement park was reserved exclusively for guests of the Delphin Imperial. I appreciate the late check-out room, which featured code-locked lockers, showers, towels, and so on. I have one complaint regarding the check-out process: the ms. receptionist cut off our wristbands (whereas other guests were allowed to keep theirs) and issued us paper slips that we had to constantly show throughout the day to prove our access rights. It was annoying and pointless; at that moment, we felt like thieves. Another issue was the temperature inside—the indoor areas were extremely cold. Overall, we were thoroughly satisfied; it was the best vacation, and we highly recommend the hotel.