- Turkey Holidays
- Lara
- Adalya Elite Hotel
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Adalya Elite Hotel
Turkey, Europe
Lara
Fantastic hotel located in Adalya, at the foot of the beach. If you just want a heavenly holiday, where you can relax and enjoy with your friends or family, this is the perfect hotel for you. All rooms are very spacious, bright and comfortable. They are decorated in cheerful colors and have many services, among which we can find television, telephone, air conditioning, private bathroom and minibar. The hotel offers its guests a fantastic spa with the latest body treatments where you can relax while being looked after. In addition, there is a large outdoor swimming pool and direct access to the beach.
Facilities
- Billiards
- Indoor heated pool
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Private beach area
- Luggage room
- Concierge
- Garden
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,547 reviews
Excellent
76%
Very Good
13%
Average
5%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
First Impression needs some work.
There is a lot to like about this hotel, but first impressions matter, and unfortunately, ours were not particularly positive. The front desk and check-in process was not as welcoming or efficient as we have experienced at other resorts over the years. We were offered a complimentary “upgrade” to a family room, but in our opinion, it was more of a downgrade. The room felt like a dark cave, with less of a sea view and more of a view overlooking the downstairs café. We declined the “upgrade” and requested the room we had originally booked. After considerable back and forth, we were eventually given the room we had paid for. The process felt unnecessarily complicated and time-consuming, which is frustrating when you are on vacation and simply want to check in and enjoy your stay. Service throughout the resort has been satisfactory overall, but there is definitely room for improvement. At breakfast, despite there being plenty of staff around the 18+ seating area, our table was repeatedly overlooked. We ended up getting our own coffee, tea, and juices. On one occasion, a staff member made eye contact with us and then walked away without clearing the table. That said, there have been some definite highlights. NYASHA at the Beer Garden was excellent—super friendly, attentive, and a pleasure to interact with. The food selection at the buffets has also been outstanding. We are currently on day 3 of a 6-day stay, so I will update this review as the rest of our vacation progresses. I’ll update the review as the days progress.
Review by chrisja1977 New York City, New York
Good
Great hotel and great service! Highly recommend
Totally recommend
Great hotel experience. Wonderful hotel and best service.
Extremely disappointing and frightening experience – serious safety concerns
Extremely disappointing and frightening experience – serious safety concerns
We have stayed at the Adalya Elite Lara Beach Hotel five times previously, so we are certainly not first-time guests. Unfortunately, after what happened during this stay, we will never return.
We were staying in room 5112, a family room with two separate televisions. We switched on one of the TVs for our two-year-old daughter, and almost immediately the television started producing a significant amount of smoke.
We immediately opened the patio doors and contacted reception. Despite this being an obvious potential electrical/fire hazard, it took around 20 minutes for anyone to come and help us.
During this time, my husband actually had to deal with the smoking television himself and remove the plug because nobody had arrived to assist. We had to take our two-year-old daughter outside because we were genuinely scared that the room could catch fire.
Our daughter was absolutely terrified and traumatised, crying and saying, “There is a fire.” We have video evidence of the incident.
When someone eventually arrived, we were told that they would simply replace the television. We explained that we believed this was an electrical problem, as there was smoke and a strong burning smell coming from the electrics. However, the television was simply removed.
Then, while still in the room, my husband switched on the second television in the other room — and that television also immediately started smoking.
At this point we were extremely frightened. Two separate televisions in the same room had produced smoke. My husband went straight to reception, showed them the video and requested that we be moved to another room because we no longer felt safe.
Initially, we were told it was just a short circuit with the televisions and that the room was fine. We had to insist on speaking to management before we were eventually moved.
What concerns us most is that the original room was apparently considered safe simply after the televisions were replaced. There was no reassurance that the underlying electrical problem had actually been investigated.
Even more concerning, the fire alarms did not go off despite the amount of smoke in the room.
We had our two-year-old daughter with us and genuinely believed there was a possibility of an electrical fire. The response from the hotel was incredibly disappointing.
To make matters even worse, when we were leaving two days later, Guest Relations contacted us to ask about our stay. We explained everything again and were asked to speak with the Guest Relations Manager the following day, which we did.
Because of what had happened, we were told we could keep our room until 6pm for our late departure.
When we checked out, we were then told we had to pay €80 for the late departure.
We explained that we had been given permission to stay until 6pm because of what had happened, but staff still insisted that we pay. After everything we had experienced, being charged €80 was the final straw.
The whole situation was handled extremely badly.
We expected our safety — especially the safety of our two-year-old daughter — to be taken seriously. Instead, it felt like our concerns were repeatedly dismissed and we had to fight to get someone to listen to us.
We have stayed here five times, but after this experience we absolutely will not be returning.
This wasn't simply a complaint about a hotel room or poor service. Two televisions in the same room started smoking, our two-year-old daughter was terrified, the fire alarm did not activate, it took around 20 minutes for assistance to arrive, and we were then charged €80 after being told we could stay until 6pm.
For us, this was a serious safety issue, and the way it was handled was extremely disappointing.
After five stays, we are extremely disappointed to say that we will never return to this hotel as returning guests they didnt care !
The best drinks
We would like to give a special mention to Şakir, one of the bartenders at the pool bar. He makes absolutely delicious drinks and cocktails, and he always puts so much care into everything he prepares.
He is incredibly kind, polite and professional, and he is especially wonderful with children. Our kids loved the juices he made for them! 🥰
Şakir always greets guests with a smile and makes everyone feel welcome. He is a real asset to the hotel and definitely to be recognized. Thank you, Şakir, for making our stay even more enjoyable! 🍹❤️
