- Turkey Holidays
- Konakli
- Club Hotel Mirabell
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Club Hotel Mirabell
Turkey, Europe
Konakli
This hotel is conveniently located in the district of Konakli. The hotel is situated just a 15 minutes' bus journey away from the popular resort of Alanya. The hotel is situated within easy access of a myriad of attractions in the area. The hotel is connected to a private beach by an underpass. The hotel enjoys a charming design, greeting visitors with the promise of a comfortable stay. The guest rooms are superbly designed, offering a relaxed setting in which to completely unwind. The hotel offers spacious grounds, with sun-bathing terraces and a shaded snack bar. Guests can avail of the many facilities and services that this wonderful hotel has to offer.
Facilities
- Darts
- Billiards*
- Beauty salon*
- Massage*
- Sauna*
- TV lounge
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.0 Average360 reviews
Excellent
32%
Very Good
11%
Average
12%
Poor
14%
Terrible
31%
Location
Cleanliness
Service
Value
*** Avoid ***
Did not want to give any stars as the hotel does not deserve any!!
English family currently here for a week, on day 2 and it's awful.
Reception staff rude - as your talking to them they talk to others or walk away. Male night receptionist is constantly asking for a tip.
Food - unless you want a serious weight loss diet there's no food worth eating. Food is served from 1900 - 2100 but at 2000 tables were being put away and food had ran out. When complained using translation, catering staff and reception staff laughed and said all gone.
Website states entertainment day and night, but haven't seen anything yet!!
Limited on drinks, most seem to be unavailable.
Internet - paid for 5 devices and 1 wasn't working, told had to wait till tomorrow. When complaining he then changed his mind and sorted it.
Pools are smalls, not enough sunbeds for everyone.
Rooms - very dated and dirty. Shower backs up and takes a while to drain.
Only good experience so far were the pleasant and friendly spa staff.
I'm sure there more problems yet to face, but at the moment that's where we're at.
Really would not waste your money at this hotel!!
Review by Charlie W Warwick, United Kingdom
Horrible ! Everything money
I can't believe how they sell this hotel as a 4-star hotel. It was the worst holiday of my life. Everyone is complaining. The staff constantly wants tips. Your room is filthy and not clean. They don't clean it. They charge for cleaning. There's no internet, and you have to pay for it. It was the most expensive internet I've ever paid for. The food ends early, and the restaurant closes. In fact, it's only an hour before closing time. The staff are very rude. We couldn't get along with anyone. Everyone wants to pay. The drinks are not enough. When we went to the spa, we didn't want a massage, but it's also interesting that the Turkish bath and sauna are charged. I've never seen one in a hotel. The result: we went to the market and restaurants to eat. We paid for everything. Our holiday ended up costing twice as much. Poor staff. The service is poor. Even the reception is rude, and no one is helpful. They blame us as if this is normal. The pool and everywhere else are dirty. There are not enough sunbeds. The beach is also rocky and deep. We went to other beaches. Never. Definitely don't come.
Review by derinlense Izmir, Turkiye
Worst hotel in this world
I genuinely want to warn everybody about this hotel, this was pure hell, I felt like a horror movie…the food terrible, the room looks like homeless shelter. Everything is so dirty. If you to ruin your vacation go there
Horrible. I can t imagine
It couldn't be worse. How can a hotel be this bad? This isn't a four-star hotel. I think the documents are fake. No way. The service is poor. The staff is rude. The rooms aren't cleaned. The furniture and bathrooms are very old. The faucet is old. The water sometimes cuts off. The toilet is extremely dirty. The pool is small and inadequate. The food is always the same and there's no variety. It ends early. You should come early for dinner if you don't want to go hungry. The beach is so bad that we had to go to Alanya city center. It cost us a lot. People complain, and the crowds are constantly loud. The music by the pool is annoying.
Review by sudeaasude Minsk, Belarus
It was a big mistake.
We've been coming to Alanya for years. We've stayed at this hotel before. But it's gotten worse every year. Terrible. I think there's no manager at the hotel. The staff are rude and inactive. They're harassing customers. There's absolutely no cleanliness. Everything is very dirty. The beach is also bad. Stones and rocks. The sun loungers are broken. We can't eat there. We eat outside.
Review by derinlense Izmir, Turkiye
