Club Hotel Mirabell

We've been coming to Alanya for years. We've stayed at this hotel before. But it's gotten worse every year. Terrible. I think there's no manager at the hotel. The staff are rude and inactive. They're harassing customers. There's absolutely no cleanliness. Everything is very dirty. The beach is also bad. Stones and rocks. The sun loungers are broken. We can't eat there. We eat outside.

It couldn't be worse. How can a hotel be this bad? This isn't a four-star hotel. I think the documents are fake. No way. The service is poor. The staff is rude. The rooms aren't cleaned. The furniture and bathrooms are very old. The faucet is old. The water sometimes cuts off. The toilet is extremely dirty. The pool is small and inadequate. The food is always the same and there's no variety. It ends early. You should come early for dinner if you don't want to go hungry. The beach is so bad that we had to go to Alanya city center. It cost us a lot. People complain, and the crowds are constantly loud. The music by the pool is annoying.

I genuinely want to warn everybody about this hotel, this was pure hell, I felt like a horror movie…the food terrible, the room looks like homeless shelter. Everything is so dirty. If you to ruin your vacation go there