- Turkey Holidays
- Kemer
- Tu Casa Gelidonya
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Tu Casa Gelidonya
Turkey, Europe
Kemer
Located in the vibrant town of Kemer, Tu Casa Gelidonya Hotel offers a perfect blend of comfort, relaxation, and Turkish charm. Nestled between the majestic Taurus Mountains and the crystal-clear waters of the Mediterranean Sea, this hotel provides an idyllic setting for a memorable vacation. The hotel features well-appointed rooms with modern amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay for all guests. The inviting outdoor pools create a tranquil atmosphere, perfect for unwinding and soaking up the sun.
Tu Casa Gelidonya Hotel boasts a variety of dining options, where guests can savor delicious Turkish and international cuisine. The on-site spa offers a range of treatments and massages, allowing guests to indulge in some much-needed pampering. For those seeking adventure, the hotel organises various activities and excursions, such as water sports, hiking, and cultural tours, providing an opportunity to explore the stunning natural beauty and rich history of the Kemer region.
Facilities
- Luggage storage
- 24-hour front desk
- Spa treatments*
- Sun loungers
- Outdoor Swimming Pools
- Free WiFi
- Bar
- Restaurant
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good748 reviews
Excellent
49%
Very Good
15%
Average
13%
Poor
8%
Terrible
15%
Location
Cleanliness
Service
Value
Niet aan te raden!
This was by far one of the worst hotel experiences I have ever had, and I would never recommend this hotel to anyone.
If you have celiac disease or any food allergies, stay away from this hotel. They clearly do not take allergies seriously. There were almost no safe food options, and the staff could not provide clear information about ingredients or cross-contamination.
The food was absolutely terrible. There was almost no variety, and the buffet was practically the same every single day. It also seemed like leftover food was simply reused in different dishes instead of being freshly prepared. The quality was poor, and after a few days we were completely tired of eating the same food over and over again.
For an all-inclusive hotel, it was unacceptable that basic items were constantly running out. During our stay, even drinking water was unavailable for several days. It is simply not acceptable to advertise an all-inclusive experience when essential drinks and other items are frequently out of stock.
The staff were extremely rude and unprofessional. Most of them looked miserable, were constantly complaining, and acted as if guests were a burden. A smile costs nothing, but apparently that was too much to ask. Only two or three employees were actually friendly and treated guests with respect.
The housekeeping was just as disappointing. Our room was not cleaned, even when we placed the cleaning sign on the door. When someone finally came, they only made the beds and replaced the towels. The room itself was never properly cleaned.
The hotel was also dirty. There were insects and bugs everywhere, and the overall cleanliness was far below what you would expect from a hotel. It did not feel clean or hygienic at all.
Overall, this hotel was a complete disappointment. Poor food, no consideration for guests with allergies, rude staff, dirty rooms, poor housekeeping, an unhygienic environment, and an all-inclusive service that constantly ran out of basic necessities. I regret booking this hotel and would strongly advise anyone considering staying here to choose a different hotel
Review by christa l The Netherlands
Would not recommend this Hotel
I stayed with my family of 5 .on the second day they ran out of bottles of water and ice . The Majority of staff were quite rude not friendly , there was one or two nice friendly members. overall, I would not stay here again or recommended.
Not for British
This hotel is not a 4 star, 2 at best. The dining room is a shambles if you dont get there as it opens you will find dirty tables & you have to hunt for cutlery. The food is not labled & if you spot a chef to ask they dont speak English, so any one with allergies will have a problem. The room we had was at the front of the hotel so very noisy, it was very small & only had one plug socket in the bathroom, if you need air con at night they have it set up so the bedside light stays on. In the bar area there are no loos you have quite a walk to the nearest one. The glasses are really small & the 2 cocktails are horrid the staff barely speak any English. There private beach is down an alley opposite the hotel, the bar they serve very small cups of soft drinks, & its up off the beach the beds look old & tired. The priority seems to be the Russians & Turks who did not like queuing for anything. I've travelled all over in the last 2 years & this was the worst hotel. The snack bar was our save even though everything comes with chips & only soft drinks & beer. The take out lunch on the day you leave was one small bun with meat? & cheese and an apple.
Review by Christine A Newcastle upon Tyne, United Kingdom
Would not recommend
Just returned home from a week at this hotel.
The room wasn’t cleaned once during our stay. The maid came in appeared to open the patio door and leave it open - despite us leaving it locked when leaving the room AND being on the ground floor! There was no evidence of anything having been cleaned, the shower was filthy and we had to continuously ask for toilet roll and clean towels. The maid took a blanket off the bed leaving my mother with no blanket for the evening & night. When we requested one from reception we were told to wait until morning. They did however provide water as we had requested (although I believe this is all that they did).
Food is bog standard and very monotonous. Our family are not fussy eaters however we lived off mainly bread, cheese & salad. It’s impossible to queue for any of the meat dishes outside or any of the other fresh food stalls as certain guests feel they can push in. I eventually lost count at the amount of times my 6 year old niece was barged out of the way during food times by russian guests.
The hotel is mainly Russian guests and the few English people we did find agreed that the hotel caters for the Russian guests opposed to any other nationality be it with the food or most of the entertainment. We were told that my 6 year old niece couldn’t have a plastic cup for her soft drink round the pool yet the Russian family behind us in the queue were provided with plastic cups with a soft drink. Rules seem to apply to certain guests and not others.
The entertainment was decent, the guys came round every day advising us of the entertainment that night. They do their best and deserve some credit.
The staff were rude and miserable, despite my family going out of our way to be polite and courteous. That is of course excluding the entertainment guys, the lady who cooks the fresh donuts in the morning and the young lad who works as the concierge. They all deserve some credit.
The pool is great and is one thing I will miss about the hotel. Bear in mind it is very slippy when walking around and definitely could do with some sort of anti slip matts. There was always sunbeds which is a plus.
Its a shame because this hotel could be so much better and has the means to do very well and get 5* reviews however I feel the staff are so used to being around rude guests with zero manners that they just tar everyone with the same brush which is incredibly sad.
Inevitably we will never return to this hotel nor would I recommend it to anyone.
Worst hotel
Had the worst holiday here not 4 star wouldn't give it 1 star Where do i start arrived ask for 2 rooms we had one and my 2 grandson had one the other side off us Clean had to ask Manager can we have clean bedding and towels Food was disgusting had to line up to eat then when food was empty didn't fill them up again On snack bar just burger chips burgers not cooked enough All the 10 days we where there No choice my grandsons was starving we all lived of crisps the whole time we was there The hotel had 1 shop and no bars are restaurants to eat safe to say will.mot be returning. Please save your money We paid £3000 for this holiday.
Review by julie h St Helens, United Kingdom
