Amara Luxury Resort and Villas

We had an amazing 5-night stay at FashionTV Luxe Resort and were truly impressed with every aspect of the hotel.

The resort is beautifully designed with a modern and luxurious atmosphere. Our Room was spacious, comfortable, and featured high-quality Bottega amenities, which was a lovely touch.

The Mini Club was excellent and one of the highlights of our stay. Every evening after dinner, we happily left our children there while we enjoyed the fantastic evening shows. It allowed both the kids and us to have a wonderful holiday experience.

The food throughout the resort was outstanding. We especially enjoyed dinner at both the Italian Restaurant and the Fish Restaurant. The quality of the food, presentation, and service were exceptional.

The sea was crystal clear and absolutely beautiful, making it one of our favourite parts of the resort.

We would also like to express our sincere appreciation to Mr. Murat, the Operations Manager. His professionalism, hospitality, and genuine care for guests made our stay even more enjoyable.

A special thank you also goes to Mr. Ahmet, the Bar Supervisor, for his kindness, attention, and excellent service throughout our holiday.

Overall, we had a fantastic family vacation and left with wonderful memories. We highly recommend FashionTV Luxe Resort and look forward to returning again.

The hotel services were perfect, everyone was very helpful and friendly. Whole areas were very clean and well taken care of. We had a honeymoon and were taken care of very well as well, mini gifts and other extras were wonderful! Especially, we’d like to thank Merve ( guest relationship manager). So nice attitude, close attention to the smallest details made us sure that’s it was worth to choose this place. Recommend to everyone!

Hello, I would like to express my concerns regarding my recent vacation at the Fashion TV Luxe Kemer Resort from August 10-16.

Negatives

1. Our room, 1236, was above the kitchen extractors.

When you entered the room, the smell was like entering a kebab shop and it was a noisy room. 2. The main restaurant area always had food waste, grease and dampness on the floor, just like a skating rink. Our friend, on the second night, fell, suffered minor injuries and fortunately escaped without serious problems. 3. The food left a lot to be desired, both in quality and variety, as it was very repetitive. 4. The service in the restaurants and bars was slow and disorganized. At the peak of lunch and dinner it was total chaos. 5. The tables were cleaned with wet paper towels and were left with paper towel streaks. 6. The placemats were not changed from one guest to another. There was no mention of cloth napkins, and the paper ones were often missing and you had to take them from other tables. 7. The restaurant mirrors were covered in food stains and lines. We are not complaining about finger stains, considering that there are also children at the resort. 8. The waiters always had food stains on their shirts and pants. 9. The sound during the concerts was not at the right level for listening. 10. It was impossible to find a sunbed. If you wanted to find a free sunbed on the beach, even if you got up at 5:45 in the morning, you would still find them taken. 11. The corridors of the rooms were without air conditioning 12. No one greeted us when we first arrived at the resort and no one accompanied us to the room. 13. There is dampness on the walls in the main restaurant and in the Italian à la carte restaurant Riva Bella. . 14. Toilets: the one at the reception was clean and perfumed, since, I think, it is frequented by the management staff. While the toilet near the restaurant left a lot to be desired, despite the fact that the towels were clean. 15. The door of the food manager, the one who controls the quality and cleanliness of the restaurant, is in a condition that I don't know how to describe to you. You will have attached photos. 16. The bar manager in the main lobby (Antre lobby Bar), Ms. Kubra, was rude. She took off her badge because she didn't want to be identified after an unprovoked arrogant behavior with us and one of her subordinates. The moment we asked her name, her behavior changed. But one thing I will never forget: her dirty sneakers. 17. The lights in the main lobby and on the veranda would turn off at midnight even though there were a lot of people (the lobby bar was open 24 hours). We didn't understand why. 18. The food was not up to par. I don't know where to start: from the chicken thighs, the fried fish, the desserts that left a lot to be desired, the quality of the cheese or the dirtiness of the plates, which was scandalous. Attached photo 19. The room cleaning was superficial. The shower glass or the sink were never cleaned 20. If you looked at the bar facilities on the runway, you would be horrified. Water and other drinks were often missing. 21. When ordering by barcode, the order stated that they would be brought to you in bottles, but they came in glasses, the order was delayed and they were not cold anymore. 22. At the Chill Society restaurant, if you ordered buttermilk, it was served in a glass from a 1-liter bottle, "fixed like a 5-star resort". 23. There were endless flies in the restaurant and on the food. 24. This resort has not been reconstructed, but has made some repairs

Positive Things: The sea The space of the room The green space of the main building and the villas. We especially thank the bartender Omer who was very polite and correct for what we asked for at the bar in the main lobby. He was the only one who knew how to make espresso. Also the waitress Cansel who was very polite, smiling and always available to all the vacationers not only to us. We would also like to thank the girl who served ice cream and desserts, forgive us for the name that we did not manage to learn, a little healthy at Pastisserie Glamour. Ps: All the above-mentioned complaints have also been reported to the hotel management office during our stay.