Royal Alhambra Palace

Initially overwhelmed by how stunning this hotel is. Unfortunately food was lukrwarm, tables never made, drinks hatd to order, rooms bately cleaned and overall id had better experience in 3* hotel. A la cartes never opened (too many tight arses who wudnt pay an extra bit for decent food, they only tequired x 10 guests to open) but really a 5* shud offer a 1 night a la carte free ( this was my experience in Marmaris and it was not a 5* and understand people dont want to pay extra after paying so much for stay). I jad to eat out almost every night and not much choice locally save for Faulty Friends. Having said that, pools and slides are great for kids, beach bar was only place I eat in day. Drinks were poor. Rooms barely cleaned (one day only one lge towel for 2 guests). No replenishment on 2 days. Poor english. Asking for euros everywhere. Reception staff good. Saadetta really helpful re trips & buses. Dr and Nurse great as we had to go hospital with little one and lovely bday cake, card, fruit and wine offered for my nfay. Pool and bar staff offer good entertainment. Beach bar staff friendly. Overall good experience but food lets this place down. Just have an actual donner kebab stall, fresh meet, salad and wraps!.Fresh pizza. Wouldnt stay agaim as not much to do nearby. Get a dolmus (bus) to Side Harbour as taxis are rip off.

We stayed at this hotel from 27 August to 3 September and it was the worst experience we have ever had.

Cleaning was awful. The bathroom was dirty, toilet paper was not replenished, and after 28 August our bed was never properly made again.

Theft from the room. The bottom part of my new swimsuit disappeared from the balcony. Later, cigarettes left on the balcony were taken twice, and when we arrived home we discovered that a bottle of perfume was missing from our closed suitcase.

We repeatedly went to reception for help, but were constantly told to “come back later.” Only on the very last night were we directed to guest relations, which made no sense after several days had passed.

Additional issues: Animators were completely forgettable, and the internet did not always work by the pool or in the restaurant.

The only positives: The pool was nice, the food at the outdoor bar open during the day was good, and the location is not the worst.

We came here based on recommendations, but instead of a pleasant holiday we left with missing personal belongings and frustration. Absolutely unacceptable.

We were planning to return next year, but after this stay we will never come back and we strongly advise other travelers to reconsider before booking this hotel.