Miarosa Kemer Beach

Very nice hotel! Clean, full of atractions for whole family. Very nice and helpful staff! I recommend hammam and massages in Focus spa, great professionals!

We stayed at Miarosa Kemer Beach for more than 7 nights on an Ultra All Inclusive basis. The location is very good: the sea, mountains and surrounding area are beautiful. Unfortunately, the hotel itself was a major disappointment and did not feel like a genuine 5-star property.

We had to change rooms several times because of cleanliness and maintenance issues. Across different rooms we experienced worn furniture and equipment, dirty walls and ceilings, unpleasant smells, bathroom and drainage problems, and non-working telephones. Even the Swim-Up room had dirty joints, a visibly stained ceiling and damaged tiles near the pool exit. The attached photos show the actual condition.

The most serious incident was finding several snakes near the balcony door of one of our rooms. We saw them ourselves and photographed them. After reporting this, we were moved to another room again. This was by far the most disturbing experience of our stay.

Service was also frustrating. Many issues had to be reported repeatedly, and after several room changes and the snake incident, the hotel did not proactively offer compensation. We had to approach management ourselves; eventually we requested free Wi-Fi instead of the beach pavilion they offered.

The beach is large, but cleanliness was poor. We repeatedly saw cigarette butts, plastic cups and other rubbish, including cups left on the beach until the morning cleaning. Some sunbeds were broken. The sea entrance is pebbly, so water shoes are recommended.

The Ultra All Inclusive concept was inconsistent. The Snack Bar has no direct access from the beach and requires walking around through the Kingdom of Sea area. Despite its name, there were essentially no proper snacks there, and one afternoon even ayran had run out. Cocktails were usually served in small, thin disposable plastic cups; proper glassware had to be specifically requested. Champagne was unavailable for several consecutive days.

There were also periods when no proper food was available despite the Ultra All Inclusive concept. The à la carte restaurant had good fish and calamari, but no tea or coffee, and staff began clearing tables and stacking chairs while guests were still eating.

Another major issue was conflicting information about opening hours. The check-in booklet stated that the à la carte restaurant was open until 9:30 PM, while another hotel information sheet stated 9:00 PM, and staff also gave different information. The Chill Bar 18+ was listed as open from 10:00 AM until midnight, but during our stay it was effectively not operating. The attached photos show the contradictory hotel information.

Staff communication was generally weak, and even simple requests sometimes required repeated explanations.

The overall atmosphere was not relaxing. During our stay there were a very large number of tourists from russia. Some groups were extremely loud, drank heavily and smoked in areas where smoking was not allowed, which noticeably affected the atmosphere. russian music was also played frequently.

Since July 2026, the hotel has been operating under the FUN&SUN FAMILY concept. FUN&SUN is a russian tour operator, formerly TUI russia, and the hotel now feels strongly oriented towards a russian-speaking market. This is something international travellers may want to consider before booking.

The positives are the location, the sea, the large beach and some good food. However, these do not compensate for the condition of the rooms, cleanliness, organisation and service.

Considering the price, we expected a completely different standard. We would not choose Miarosa Kemer Beach again and would not recommend it to travellers expecting a genuine 5-star Ultra All Inclusive experience.