- Turkey Holidays
- Belek
- Megasaray Club Belek
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Megasaray Club Belek
Turkey, Europe
Belek
Constructed on an area measuring 120,000 m2, this spacious 5-star holiday village has an Ottoman-Selcuk architectural style and is ideal for families with children. The complex consists of a main building and 2-3 floored club buildings. Located close to Belek on Turkey's Mediterranean coast, the complex features a large sandy beach with a sun-bathing jetty. Public transport and a taxi rank are available at the hotel entrance. For golf lovers there is a golf course opposite the hotel. (Some facilities may not be operational year round due to weather/seasonal conditions).
Facilities
- Darts
- Badminton
- Tennis
- Billiards*
- Volleyball
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- Entertainment programme for children
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent5,078 reviews
Excellent
85%
Very Good
9%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Not so great.
Megasaray Club Belek certainly knows how to make beautiful promotional videos. Unfortunately, our actual experience was very different.
We arrived at around 10:00 AM. Our room was not ready, which is understandable, and we were told it would be ready between 1:00 and 2:00 PM. We finally received it at 2:15 PM.
Considering we had booked a SWIM-UP room, the condition was disappointing. The shower head holder was loose and wobbly, while the shower hose looked more like a garden hose from a cheap motel and leaked almost as much water as came through the shower head.
The handle on the door leading from the pool into the room appeared to have been fixed with self-tapping screws and was completely loose. The TV stopped responding to the remote after we tried to change channels, making it impossible to watch football, and cables were visibly sticking out from behind it.
Looking at the room and its maintenance alone, I would struggle to rate it above two stars. Does anyone from management actually inspect these rooms before giving them to guests?
More seriously, while my wife was drinking a cocktail at the bar by the sea terrace, she nearly swallowed a PIECE OF BROKEN GLASS that was inside her drink. This is a genuine safety issue that could have resulted in serious injury.
At the same bar, most of the ceiling fans were not working – only two out of six or eight seemed to be operating.
The most frustrating experience came at checkout. We were told to pay €90 for à la carte restaurant visits. We had originally booked three restaurants, but CANCELLED one and only visited two. The first à la carte visit was also supposed to be complimentary.
I explained this to the receptionist and showed him our WhatsApp conversation proving that one reservation had been cancelled. He showed little interest in resolving the issue, kept insisting on his version and was unpleasant and dismissive. So we paid.
Later, the hotel contacted us and admitted THEY HAD MADE A MISTAKE.
Their solution? COME BACK TO THE HOTEL for a refund because I had to physically present the payment card. By then, we were already at the airport waiting for our flight home.
Perhaps bank transfers or other modern refund methods have not yet reached Megasaray Club Belek.
Mistakes happen. What matters is how a hotel handles them. Here, the hotel made the mistake, yet solving it somehow became our problem.
There were positive aspects. Most of the staff were genuinely friendly and pleasant, apart from the receptionist mentioned above and one bartender. The food was good, and the resort grounds are large.
However, the hotel seems heavily focused on families with children. I found it strange to see very young children sitting with their parents in bars around midnight, surrounded by people drinking alcohol and smoking.
If you are looking for peace and quiet, this may not be the place either. There was almost constant noise from somewhere near the tennis courts, plus petrol-powered utility vehicles or “tractors” regularly driven around the resort by employees.
Considering the condition of an expensive swim-up room, poor maintenance, broken glass in a drink, noise, the incorrect €90 charge and how it was handled, the price-to-quality ratio simply does not make sense.
Megasaray Club Belek looks fantastic in its advertising, but producing a luxury-looking promotional video is clearly easier than consistently delivering a luxury hotel experience.
Based on our stay, I would not recommend it.
Review by Freedom W Siauliai County, Lithuania
Best Hotel
Food are very delicious drink are very good pool are big and very nice aqupark every week have nice lovely pool party and in every day have amazing pary from entertainment team big thanks for mister fatih manager of entertainment team
Average
We went for a family vacation with our two kids (5 and 7). This has been advertised as top hotel by the agency (TUI).
Hotel is very very worn out - many 3 stars hotels in Germany are offering better quality. We were genuinely disappointed - we had deluxe swim up room that according to staff was renovated 2022 but overall quality is very very - I believe the hotel is over 30 years old (visible in every aspect - bathroom , floor etc).
The general vibe is very non European - music at pool and bars are 90% Turkish in not a good way.
On the positive side - staff is very friendly, amazing animations for kids (incl. night events).
Hotel is overcrowded though - dinner is in one restaurant only (a la carte restaurants are free only once for every 7 days - we were not aware of it). Food is ok - local Food is very good, international cuisine is below average. Getting a table in the restaurant is a bit of a challenge.
Drinks are very limited. Few good cocktails though.
Stuff keeps the hotel very clean - room service is excellent.
Overall, the hotel is way too expensive for what it is.
If you look for 5 stars experience - check Newer and higher level hotels. Overall Antalya is not on paar with one can get for the money in Bali, Greece or some Other places. Few years back this Hotel has been half The price.
Review by viesko Dusseldorf, Germany
Amazing trip! Would definitely return.
My family (partner and son (12)) had a wonderful time here. So much so that we would definitely return and that's saying something as we never usually return to the same hotel twice (too many places in the world to go to).
This might sound minor but if you're like me and loved by mosquitos then this is a great hotel. They clearly treat all of the well-manicured gardens and I didn't get bitten once! Miraculous!
The food was sensational. I can't believe anyone - even the most fussy eaters - wouldn't be able to find something to eat. As a baklava-lover, I ate them every lunchtime and dinner. Zeynep in the dining room also gave us fantastic service. The waiting staff clearly work extremely hard.
Our son is 12 and while we enjoyed the few flumes on-site, we did a day trip to Land of Legends which was incredible. So much fun. Be warned though that too get a locker at the start was a bit of a trial.
The room was comfy and cleaning was regular. In fact, the whole complex was spotless. We didn't get to watch much of the entertainment due to the heat and few seats. If you want to definitely get a seat on popular nights you'll need to sit through the kids' show.
Thanks to all the staff there for a great trip.
Review by 123456789Deb London, United Kingdom
A Wonderful Family Holiday
A Wonderful Family Holiday
We stayed at Megasaray Club Belek from August 23 to August 30 in room 3316, and overall, we had a wonderful family holiday.
One of the biggest highlights of our stay was definitely the food. Everything was delicious, fresh, and there was a great variety every day. We especially loved that at breakfast, lunch, and dinner there was always a special station offering desserts, as well as a freshly prepared dish in an à la carte style. It made every meal feel a little more special.
The sushi was also absolutely delicious and one of our favourite things during our stay!
We also really enjoyed the beach area, especially the comfortable sunbeds designed in a bed-like style. Even though the hotel had a high occupancy during our stay, there were always plenty of available places both on the beach and around the pool. We never had to worry about finding a sunbed, which made our holiday much more relaxing.
I would especially like to thank the Guest Relations team. Towards the end of our holiday, we experienced a few issues, but the team handled everything quickly and professionally. They listened to our concerns, took the situation seriously, and found a solution very fast. Their help truly made the end of our holiday and our overall experience much more positive and enjoyable.
We really appreciate the care and attention we received. The Guest Relations team helped make our holiday and especially its ending wonderful.
Thank you for a lovely stay and for taking such good care of us. We have many positive memories from our holiday!
Room 3316 August 23–30
