Granada Luxury Belek

We are experienced travelers to Turkey’s 5-star Ultra All-Inclusive resorts, so we know the standards. For our stay at Granada Luxury Belek, we paid nearly 9,000 Euros (3 adults, 1 child). What should have been a premium vacation turned into a traumatizing medical nightmare due to unsanitary conditions and criminal negligence by management.🔴 1. BIOLOGICAL HAZARD & HOSPITALIZATION: This resort is a public health hazard. I witnessed a father washing his child’s feces directly into the main swimming pool. The lifeguard just stood there and smiled—no evacuation, no disinfection! Shortly after, the resort was flooded with children vomiting everywhere: by the pool, in elevators, in the main restaurant. Cleanup took hours. Consequently, on our 5th night, our 6-year-old daughter was rushed to the ER. We spent 3 days hospitalized under continuous IV fluid drops, severe bacterial infection (CRP spiked to 47.2), blood tests, and aggressive treatments.🔴 2. DISGUSTING HYGIENE & FOUL ROOMS: Cleaning consists of dragging a dirty, unwashed mop across the floor. The bathroom ventilation did not work, creating extreme condensation. Every morning, there was a thick layer of water all over the floor (the flooring is cheap linoleum, not parquet or marble, at a 5-star luxury price!). Our clothes became damp and moldy. We changed rooms, but the second one had the exact same technical defect. The staff did nothing. The minibar and bathroom amenities (shampoo, toilet paper) were completely ignored; we had to call reception daily to beg for basic supplies.🔴 3. INTOLERABLE STENCH OF A LANDFILL: A repulsive smell dominates the entire resort. Inside (hallways, elevators), it smells heavily of sweat and stale air. Outside, especially at night, the complex is hit by a disgusting landfill stench that made it impossible to walk, watch evening shows, or stay in the amusement park (Lunapark).🔴 4. SHOCKING LANGUAGE BARRIER & MISMANAGEMENT: It is unacceptable that in a resort of this caliber, ABSOLUTELY NO ONE (reception, Guest Relations, bartenders) speaks English! Communication was done strictly via sign language and Google Translate. The concept of Ultra All Inclusive is a joke: drinks are served in bulk/unbottled almost everywhere! The massive pools are served by only 2 bars that open late at 10:00 AM. Beach towels run out by 8:30 AM; if you don't line up early, you get nothing. Pool sunbeds were cleaned at 10:00 AM—wiped superficially with a dirty cloth right in front of guests already lying on them. Pool restrooms were shut down for cleaning during peak hours (10:30 AM) instead of being sanitized early in the morning.🔴 5. DANGEROUS KIDS CLUB & HIDDEN COSTS: The "Kids Club" is a completely unsupervised hazard with very few activities. Children are left to themselves with a high risk of injury. Furthermore, unlike real premium resorts in Turkey, the Lunapark amusement park charges extra fees—just another way to scam money out of guests in an "Ultra All Inclusive" package.CONCLUSION: Granada Luxury Belek is not a 5-star resort; it is an unsanitary, dangerous camp managed lamentably. After risking our child's life on our own money, we are done with Turkey and the fake "luxury" they promote. Avoid at all costs, especially if you travel with children!

Haydar is the MAN...!!!! Go see him.. if you can...

The only luxury that you will find in this hotel is in its name, everything else is mediocre at best. What you will find however is extremely overbuilt land, crazy mix of themes, dead old stuff all around. Maybe 10-15 years ago it was something, but at present it at the verge of needing a complete renovation or probably a rebuild. Not going to spend time writing about things like food or other things, as stated above a mediocre at best. We did read some mixed reviews here before booking, assumed its the usual where am I where are you type of people, but now being here we are really not able to understand what kind of people left all those amazing reviews, honestly no idea.