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  • Turkey Holidays
  • Belek
  • Gloria Serenity Resort

Gloria Serenity Resort

TripAdvisor Review
Turkey, Europe
Belek

This charming beach hotel was renovated in 2007, and offers guests 367 rooms in total. It provides extensive facilities amidst its own pine forest and beside the Mediterranean coast. The air-conditioned SPA complex welcomes guests to take advantage of the karaoke bar, dance school and disco, as well as all the other on-site facilities provided for a memorable stay. With a range of sports, leisure and SPA options, guests are sure to find something within this modern complex to suit their mood. The hotel also offers a pool area, with two outdoor pools, a heated indoor saltwater pool and a poolside snack bar and sun terrace. Guests may also wish to take part in an aerobics or aqua fit session or choose from a selection of SPA and massage treatments.

Facilities

  • 24-hour reception
  • Mobile phone coverage*
  • Wired Internet*
  • Wi-fi
  • Room service*
  • Laundry service*
  • Medical service*
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

5.0 Excellent6,056 reviews
Trip Advisor
Excellent
85%
Very Good
10%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great Vacation / Awesome Entertainment

We had an absolutely wonderful stay at Gloria Serenity Resort. From the beautiful surroundings and excellent food to the outstanding service and attention to detail, everything was truly first class.

A special mention absolutely has to go to DJ Görkem Sen. He was fantastic and really made the atmosphere even more enjoyable. His music selection was excellent, his energy was amazing, and he knew exactly how to create the perfect vibe for the guests. You could really see how much passion he puts into his work.

Görkem is a real asset to the resort and definitely one of the highlights of our stay. His music and positive energy made our evenings unforgettable.

Overall, a fantastic resort with exceptional service, and we would happily come back again. Highly recommended!

TripAdvisor Review
Another excellent Gloria Holiday

This is the 15th time we have stayed at the Gloria Serenity and it was excellent, as always. So good to see some of the staff, who have been working there for many years and are always so friendly and helpful. Also, the recent building additions and refurbishments have made it even better than it was. We have never stayed at a better all round hotel resort. Our only problem is that you introduced surcharges a couple of years ago for the al la carte restaurants, when there had previously been no extra charges at the hotel. We ate at the French restaurant twice and it was very good but thought the surcharge of 75 euros per person for the Japanese restaurant was too expensive, even though we really like Japanese food!

Review by petercox2026 Woking, United Kingdom
TripAdvisor Review
Brilliant Hotel

Second time at the Gloria Serenity and everything is first class. From the minute you arrive until you depart the whole experience is brilliant. The villa is great family accommodation and everything provided for. The restaurants are varied and prepare lovely food and wines. Plenty pool facilities and surrounding bars. I also have to say the staff are so attentive and know how to deliver 5 star customer service. ⭐ ⭐ ⭐ ⭐ ⭐

Review by kelly8752026 Aberdeen, United Kingdom
TripAdvisor Review
Excellent

Exceptional service, the warmest team, and hospitality that truly goes above and beyond.

Review by 38yasemini Istanbul, Turkiye
TripAdvisor Review
Lovely hotel with a luxury vibe, spoiled for dining choices

We stayed for my husband’s birthday last week and thoroughly enjoyed our stay at this hotel.

The hotel has a real luxurious vibe and as a guest you are spoiled for dining choices. I’ve never stayed at a hotel where there are so many options including a patisserie, chocolatier and ice cream parlour with different flavours on rotation each day. The à la carte dining included at Estella was also superb as were the buffet options including grilled items upon request and live cooking stations.

The beach, pool bar and outdoor areas within the resort were also great, very clean, well maintained, plenty of space for everyone. We also booked sun loungers on the premium pier a few times and really enjoyed these.

A few downsides to the stay as a couple personally adults only areas are limited and not really enforced. We went in September expecting it to be quieter given the new academic year but found there were still lots of small children around. This wasn’t a massive problem but it did become annoying when we were in adults only parts of the hotel and young children were allowed in. This was particularly disappointing in the spa area outside of the children’s access hours which are between 1-3pm.

Another downside to the resort is that the main buffet is extremely busy and there is no queuing system or crowd control, so going up to get food feels stressful and chaotic. I had issues with other guests pushing ahead at cooking stations, crowding around certain items, children picking up cakes and fruits then putting them back down again etc. To avoid this we ate at the à la carte Estella most of the time, but that meant we missed out on some of the special items put on at the buffet such as fresh oysters etc.

The premium pier also isn’t adults only although a lot less busy than other parts of the beach and pool for couples that want some time to relax. On the final day that we booked the pier, a group of children were running up and down to the water slide and screaming loudly most of the day. The parents couldn’t be bothered to ask them to stop. Children were also jumping in the jacuzzi when we tried to use it, which was really annoying. A group of older boys also kept ignoring the ladders and diving instead over the side of the deck in front of our loungers and splashing water onto us and the deck. This detracted from the premium vibe we’d paid €100 for.

The Gloria App is good for booking experiences like the pier and for ordering items to your lounger on the beach. We found it worked most days with the exception of our last day on the premium pier where it seemed to have glitched and waiters didn’t receive our call, then suddenly received 5 calls at once.

Smart controls in the room were not very smart, we had to keep resetting lights at the main switch by the door, automated curtains kept getting stuck etc. Just felt unnecessary and confusing.

Some positives,

Staff put on extra treats for my husband’s birthday including a beautiful cake and a bottle of sparkling wine in the room. It was a lovely touch.

Evening entertainment was amazing, the best we have ever had at a resort. We saw acrobats a few times and had an amazing party down at the G Venture arena on La Marionetta night, which was a Friday. DJ set was awesome and the dancers and acrobats were memorising.

Complaint for management about the taxi service outbound hotel management need to be aware of. The taxi that was booked for us by the hotel told us upon arrival that he accepted card, drove us wrecklessly to the airport, then refused card payment and demanded cash. The taxi ended up costing us more because he demanded whatever currency we had on us, which were some £20 notes. When we travelled to the resort initially we hailed a taxi at the airport, it cost much less despite the journey taking longer and the driver accepted card payment, drove smoothly and helped us with our luggage. Because we had a good experience with the same taxi company, we trusted the driver the hotel had booked for us on our journey back to Antalya airport but in hindsight wished we hadn’t as despite being from the same taxi company the driver seemed to be operating under his own rules and wanted to rip us off.

Also a tip for British guests, learn some Russian! Most of the guests at this hotel are Russian which we found quite surreal. We found that the staff will speak to you in Russian by default unless you reply in English… made a change from hearing German lol

Overall a glorious hotel with a luxurious vibe, we would love to come back but perhaps when it’s perhaps more quiet…

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