Granada Luxury Beach

Hello,Thank you so much for reaching out! My husband and I had a fantastic stay at Granada Luxury Beach (Room 1117), and everything was absolutely impeccable.From the cleanliness and service to the excellent food, organization, and entertainment, everything was flawless. The staff was incredibly kind, attentive, and welcoming throughout our entire stay.You deserve a 10+ rating from us! In our eyes, this is not just a 5-star hotel—we would easily classify it as a 7-star experience.Thank you for providing us with such a fantastic holiday. We will happily return in the future!Best regards,Elena and Stefan Cazacu

Unfortunately, we are very disappointed with the jacuzzi at this hotel. The water temperature is only around 27–28°C, which feels quite cold and, in our opinion, is not what you would expect from a jacuzzi designed for relaxation.

We reported the issue to reception, but unfortunately the hotel insists that 27°C is the correct temperature and that they will not increase it.

We understand that every hotel may have its own settings, but guests should be clearly informed if the jacuzzi is maintained at such a low temperature. If you are expecting a warm, relaxing jacuzzi experience, 27°C is simply too cold.

What disappointed us most was the response from the hotel after we raised the issue. Rather than trying to find a solution, we were simply told that this is how it is supposed to be.

If you are booking this hotel specifically because it has a jacuzzi, be aware that the water may be maintained at around 27°C, so don’t expect a warm jacuzzi experience.

Granada Luxury Beach is our home away from home in Turkey. We’ve been staying at Granada Luxury Beach more than once — we’ve been coming here since 2024, and this is our third visit. And you know what? The hotel still holds up its end of the bargain, and that makes us incredibly happy. They already know us here. At the reception, we’re greeted like close friends, and we get our room very quickly — no waiting, no fuss. The rooms are always clean and very comfortable, and we always get a side room with a sea view — you wake up, open the balcony, and there’s the azure expanse. What could be better? The food is beyond praise. Red fish, shrimp, crayfish, meat to suit any taste, desserts — there’s a huge variety. Every time you discover something new, and you never even think that something is missing. The service is excellent. The staff’s attitude towards guests is excellent — sincere, warm, and attentive. We would especially like to express our gratitude to the head chefs, Duig and Farhat. They are true professionals in their field. We also express our gratitude to the restaurant staff: Stephanie and Julie. They put a lot of effort into their work, always smile, and are kind and lovely. It’s a pleasure to see such smiling faces. We also express our immense gratitude to the guest services department — Christina and Elizaveta — as well as to the reception staff. They always try to help and answer all the guests’ questions. They can find an approach to each guest so that the guests remain satisfied. It’s because of such staff that you want to come back. To be honest, we’ve never considered other hotels — neither neighboring ones nor those in other cities. The Granada Luxury Beach service fully meets our needs. We don’t even want to write about what could be improved — everything is top‑notch. If there are any downsides, they’re not critical. We always recommend this hotel to friends and acquaintances. And although there are hotels of a higher level, you want to come back here again and again. Thank you for another unforgettable vacation! See you! 🌊☀️