Arabella World Hotel

I’m a huge fan of holidays in Turkey and have stayed in many hotels with my children. Came to this hotel to join a family for a few days and sadly was very disappointed. I’d give credit to Ahmed at the reception, spa staff and guys at the pool bar. They were all friendly, welcoming and helpful. Unfortunately, all other staff were grumpy, moody, no “hello”, no smile; felt like they hated their job. Room was “the best”, apparently, on the top floor. No tea making facilities, hard pillows, poor cleaning, old broken fixtures. I’m not a fussy eater and can always find something to eat, but food here wasn’t good at all, my whole family struggled. No alcohol choice at the beach bar. I’m not a beer drinker and only that was on offer. Very limited snacks. Entertainment was hit and miss, but we made our own party with singing and dancing. Girls at the reception bar were grumpy and you almost had to beg them for a glass of wine while they were on their phones. Staff can be really trained better at this hotel. Room service upgraded and food to be changed. Only gave it a 2 star for those people that made me smile. Otherwise, not a great experience, sadly. This hotel is a 3 star at a push, but definitely not 4. Needless to say we won’t be back.

This is not a 5 star hotel, the staff are rude and there were no English people at all, I asked the staff if I could eat in my room as I was alone and felt intimidated and they wouldn't let me, over priced, the shower has no pressure at all just trickles out, I would never come here again

Good hotel but not comfortable pillows but very good staff especially thanks to Murat for his good work and all kinds of contests that he held is a person who knows his work