Riviera Zen Hotel

Very nice all-inclusive hotel by the beach. Literally just a few steps away from the famous Kleopatra Beach. This hotel is Adults Only, which makes it nice and quiet. Food is great and every meal is a pure pleasure. Rooms were spacious and tidy. Atmosphere at the hotel was always nice and staff very friendly. Great value for your money! Only bad thing was that the beach bar/sunbeds weren't included at the all-inclusive.

I would like to start with this this a very very very clean hotel. Public areas and rooms are modern and kept very clean.

Food is what you expect...diffrent everyday edible.

But...other reviews are right with what they say. They will put you in a room with a view and tell you its for free the first night but if you want to stay in that room for the rest of your stay you will need to pay 30 euro a night! Just makes more work for the cleaners that.

I asked for a room on a high floor at the end of a corridor near no lifts or stairs as im a very light sleeper i couldn't care less about the view but the receptionist insisted we only have this room for 1 night and will need to move rooms the next day which is fine as this room was directly opposite a lift and I begged him for a room at the end of the hall on a high floor for when we moved rooms. This seemed to be impossible to accommodate! So insted I ended up on a lower floor with the loudest upstairs neighbours!!!! I had to go up and ask them if they could quiet down and they did apologise  but continued to bang every footstep!

I even messaged the hotel 5 days in advance just to ask if they could help me out, and they replied, "we have noted your request," only to have done the complete opposite.

This complaint could have all been avoided if the hotel could accommodate their guests' requests and not make us pay to be on a high floor. I diddent care if my room was facing a wall or a bin shed. i just needed a room so no one was above me or near any lift and the end of a hall!

Arriving quite late, we were given a packed lunch, which was very kind of the hotel to do this. Howewer there was a man who insisted he took our bags to the room and hovered in our room blocking the door and I kept saying thank you and I relised hes waiting for a tip!.. I belive tips should be given if I feel the service I have been provided ither helped me out or was a genuine nice gesture...not to be begged for...when we moved rooms the receptionist suggested he took our bags again to which i quickly refused! I would of happily give a tip if they could of honoured my request. But not to of done the opposite.

Overall the hotel is a lovely hotel!

My partner and I stayed at Riviera Zen Hotel in Alanya at the end of September 2026, and we had an absolutely wonderful holiday.

I have been travelling to Alanya for more than 26 years, and I can honestly say that this is one of the first hotels where we arrived and immediately felt that the staff were not just friendly, but genuinely welcoming, helpful and attentive. Every member of staff we met contributed to making our stay special.

One of the things that impressed us most was the cleanliness. It is rare that I have experienced a hotel where so much attention is paid to keeping absolutely everything clean. The pool area, sunbeds, restaurant, toilets and common areas were always spotless, but especially the rooms were extremely well maintained.

After many years of travelling to Turkey, you sometimes get used to small things such as a strong smell of cleaning products in hotel rooms, mould in bathroom corners, tired tiles, hard beds or uncomfortable pillows. We experienced none of this at Riviera Zen. Our room was fresh and clean, the bathroom was very well maintained, and both the bed and pillows were comfortable.

In fact, this is one of the very few times after a holiday in Turkey where we can genuinely say that we were happy with everything: the location, the hotel, the facilities, the atmosphere and, most importantly, the staff.

The food was also very good and what we would expect from an all-inclusive hotel. The selection was perhaps not the largest we have ever seen, but everything available was fresh, well prepared and tasted good. Personally, I would much rather have a slightly smaller selection of good, fresh food than a huge buffet where quality is compromised.

Something else that meant a lot to us was the way the hotel handled a request we had made before arriving. I had emailed the hotel in advance explaining that I suffer from migraines and asking if it would be possible to have a room in a quiet part of the hotel. Riviera Zen absolutely delivered. We were given a very good and peaceful room where we could properly relax.

The atmosphere throughout the hotel is generally calm and relaxing, which we really appreciated. There is no constantly booming, loud music around the pool, and there are no endless noisy activities or entertainment programmes keeping guests awake until 11 PM, midnight or 1 AM. For us, this made a huge difference and created exactly the kind of relaxing holiday atmosphere we were looking for.

All in all, we had a fantastic holiday, and Riviera Zen has become one of those hotels that we would happily return to.

Our warmest and biggest recommendation goes not only to the hotel itself, but especially to all the wonderful employees working there. Thank you so much for making our holiday such a great experience.

We are already looking forward to seeing you again next year!