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  • Tenerife Holidays
  • Puerto de Santiago
  • Barcelo Santiago

Barcelo Santiago

TripAdvisor Review
Spain, Europe
Puerto de Santiago

Situated in a magnificent frontline position in Puerto de Santiago on the west coast of Tenerife, the modern hotel boasts spectacular views over the impressive cliffs of Los Gigantes, the Atlantic Ocean and the island of La Gomera. Restaurants and bars are just a few steps away. The international airport Tenerife South is at a distance of approximately 45 km from the hotel. The rooms have a stylish design and most of them enjoy fantastic views of the sea and the cliffs. The hotel offers outdoor pools, a mini-club, a gym and various sports facilities. Guests can get pampered in the excellent spa area with hydro massage pools or sip on a cocktail while taking in the remarkable atmosphere of the surroundings.

Facilities

  • Wheelchair-accessible
  • Car park*
  • Garage*
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Laundry service*
  • Medical service*
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent3,858 reviews
Trip Advisor
Excellent
61%
Very Good
22%
Average
9%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Terrible

I first stayed at his hotel in December 2025. Then is was great. On my second visit 15-9-2026 to 29-9-2026 it has been terrible. I cannot believe how an establishment can go down hill in 9 months. The food is terrible, the waiter service at The Breeze is absolutely atrocious. Do not book this place for a holiday. I feel really let down. No stars for this establishment. There are only three to four waiters who really try. At the start of our 2nd week here we had a new couple of people move into next door. We are in Room 535. They are constantly heavy smokers on their balcony. My wife has addressed this issue with them, and it is like speaking to someone who is deaf. Have addressed this with front reception desk who says they are staying longer than you so it is alright. This is my worst holiday in living history. Will not be coming here again.

TripAdvisor Review
Underwhelming but enjoyable

It’s a nice small hotel. It doesn’t have a luxury feel but it’s modern and clean. The bar area was far too busy and the waiters were not trained very well, hence people waited for drinks for a long time.

The entertainment was good every evening, some better than others and it was in the same area every night, which was a bit samey.

The staff members were ok but the enticement staff were the most engaging. I’ve had better experiences in terms of the friendliness of staff members.

The views around the hotel are second to none being right by the sea. So this cannot be equalled.

The restaurant options for food were very repetitive and sometimes hot food was sat out so that it was cold by the time you arrived to eat from the buffet. It’s not set up to cater for vegetarians.

The location was good and perfect for us, it was quiet and peaceful.

The hotel could make easy improvements, especially with service around the pool bar. The queues were sometimes 30 minutes long and you had no apology for waiting.

The air con in the rooms was limited and no better than a fan at times.

Review by Tracy_Neil12 Windsor, United Kingdom
TripAdvisor Review
Solo stay

I had an amazing time stay here again, enjoyed myself. Staff are very friendly and felt safe being there on my own.

TripAdvisor Review
Great stay!

Beautiful views from an excellent hotel! Rooms are bright and clean - ours was spacious with excellent views. We stayed all inclusive - buffet food was excellent, drinks great (although service at the pool bar can be slow at busy periods), pools are superb. Spa and wellness facilities on site. Restaurant on site (payable) and several nearby. 20 minute hilly walk to nearby fishing village with shops/restaurants and boat trips in one direction, beaches and restaurants a short walk in the opposite direction. Trips can be purchased in the hotel or locally with pick-up either at the hotel or very nearby. Relaxing, calm hotel. We were very happy here (as with other Barcelo hotels) and would recommend it to other couples without hesitation.

Review by themayhousehold Wiltshire, United Kingdom
TripAdvisor Review
Mixed

Views from pool and dining area are stunning! Room with jacuzzi was great and very relaxing Hotel reception were helpful with transport and medical queries Food experience was average as restaurants very busy as too many guests for a comparatively small restaurant and far too few waiters for amount of guests Surrounding area and bars quite dated apart from a few behind local supermarket that overlook ocean Nearby beaches (20 minutes walk) were very small and not up to much Entertainment quality was mixed Motown group were good but appeared twice in 6 nights -other acts were not memorable!

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