
The hotel has an excellent location in Puerto de la Cruz, near playa Jardin and 10 minutes from the city centre. The airport is about 25 minutes’ drive away from the complex. Guests will be happy to know that the beach is at a walking distance. If they prefer, they can stay in and enjoy the wonderful outdoor pool area, rest and sunbathe by the side of the pool or have a refreshing swim. The accommodations are perfectly equipped with all the essential amenities needed to have a pleasant and memorable stay.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Omg worst holiday ever, this place is run down, no pool which was advertised as heated. A real pothole, avoid at all costs. Room was like a prison cell just absolutely awful , DO NOT STAY cannot emphasis this enough worst hotel ever but staff nice
Place really would do with refurbishment. Pillows was very bad and i had back pain all week due to uncomfortable sleep . There was no hot water, well maybe there was timed boiler im not sure as first night there was hot water but after we had to take cold showers for full week . I do understand maybe its ok to have cool shower in the summer but i do not feel comfortable washing in the cold . Tv had 90% of german channels and 10% of spanish . We don’t speak german so it wasn’t useful for us . There was no working pool in the hotel, they did offer free access to lovely pools in different area, it was useful because we wanted visit there anyway so it saved us money. But we wasn’t made aware of pool being not in use until we asked. Reception staff was nice and we had housekeeping service daily . We had nice view from the balcony and anything we would need was very local. Overall we did enjoy our stay
Wouldn't stay at this property again in it's current condition as in my opinion it requires a lot of upgrading, While I understand that the property is old it doesn't excuse the company from false advertising, there was no air con, fitness centre, pool or bar available when we stayed even though advertised on their website, The bedroom was no bigger than a shoe box with a tiny window which we couldn't even see out of and the window opened inward which resulted in the curtains being pushed in so no blackout function being allowed, lack of air con made it unbearable stuffy and claustrophobic. No kettle,toaster,microwave,oven even though it was suposed to be a self catering apartment, the cooking utensils were extremely sparse. While there was a good size balcony there was zero privacy. Cockroach every day in press or running across the floor. Couldn't use the wardrobe due to musty smell which they tried to cover up with cleaning products which didn't mask the smell at all but as the building is old that's to be expected I guess. The building is in a good location with supermarket and places to eat near by and a short walking distance to beach, town etc, the cleaning staff were lovely.
Been twice to this hotel basic but situated just right location. It has a small pool which was kept to a high standard never to busy and plenty of free sun loungers.
I would say this hotel is maximum 1 star. Only star comes for OK location, quite near at center of PDC but everything else is just not good. BUT this is what you get for cheap prices.
Everything is out of date and we were just pleasant to get out of room. Next time we put little more money to get pleasant hotel.
