Riu Garoe

This was our first time staying in Riu Garoe and what a lovely hotel this is. The staff are all very friendly and professional especially on reception. Our room was on the side of the hotel with a view of the mountain and partial sea view. The room itself was fairly large and the bed was very comfortable as were the pillows. Bathroom was a decent size with bathrobes and 2 sinks. We were on a half board basis and the food was excellent, so much choice for everyone. They had a vegetarian corner and food was marked if you were gluten free. The only thing which could be improved upon was on the cooking stations where you had to wait for fish/meat to be cooked rather than have some cooked already. On some nights there was at least 6 or 7 people waiting for fish/meat to be cooked. The pool outside was lovely and warm. You never had to rush for a sunbed as there was always plenty available and you have a nice thick mattress placed on them. It is about a 25 minute walk to the centre of Puerto de la Cruz but within 10 to 15 mins there are bars and places to eat. The hotel is in a quiet area called La Paz. There is a small supermarket almost next door and a larger one within a 10 minute walk. We will definitely return to this hotel so if you are thinking of booking go ahead as I don’t think you will be disappointed.

We stayed for 17 days and loved everything about the Riu Garoe. The staff are very welcoming especially in the restaurant, they work hard and ensure everything is perfect. The housekeeping is excellent and standards for cleanliness is very high, not only in rooms but all around the hotel. The rooms are spacious and decor is lovely. There is plenty of wardrobe/drawer space. Mini fridge. The bathroom is beautiful with double wash basins and large shower with a door. Towels and bath robes were pure white ( for me this is a must). The pool is very well kept and a good system for allocating towels and sunbeds. The food is exceptional, so much choice. Very good breakfast with fruits, eggs cooked to order, rolls, croissants etc. Dinner also has great choices, beautiful salads, soups, cheeses, meats. Steak and fish cooked to order. Beautiful desserts. The pool bar/snack bar and main bar are really comfortable and great variety of cocktails. Evening entertainment. We always stay in the La Paz area and its a quiet, beautiful area. We didnt use the courtesy bus as we had a car. No problems parking on the street or on grounds adjacent to the hotel. We would definitely return to this hotel. Stayed in many hotels and apartments in Puerto for 40+ years and this is our favourite.