- Tenerife Holidays
- Puerto de la Cruz
- Bahia Principe San Felipe

Located in Puerto de la Cruz, this charming hotel lies just across the promenade from the beach. The airport is just about 20-minute drive away. Guests will find at a walking distance from the centre of the city. The hotel is situated within easy access of an abundance of shops and entertainment venues. Guests are invited to take advantage of the wide range of excellent facilities that this wonderful hotel has to offer, they can relax in the spa after an exhausting day or have a delicious meal in the property surrounded by a lovely atmosphere. This charming complex comprises beautifully-appointed rooms, which come complete with modern amenities for added comfort and convenience.
Please do not worry about some of the reviews on this hotel I have been pleasantly surprised yes the hotel is slightly dated but everywhere is so clean even outside of the hotel is clean
The staff are very helpful with any questions and all speak good English the only negative I have is a lack of information on meals times you need to look on screen in lift NO information other wise and for drinks it QR codes a sign of the times some people might not have a mobile phone apart from have a enjoy time
Food has been good quality and lots of choices no issues with going hungry Hotel in the ideal location near shops bars plenty to do and see love the area would come back to a different hotel not because of the negative reviews I do not always go back to the same hotels
very good, clean, food bland but understandable
Niggles first Rooms are dark and dated but clean intact cleaned everyday Bath towels are quite small Pool is cold but aren't they all BUt it's a great hotel for a relaxing all inclusive The pool towels are a big plus point and can be changed daily Food is good lots of variety breakfast can be very busy You are seated by the staff and they are fab at clearing away empty plates and work hard No fighting at silly am for sunbeds no towels on beds till 9am and geds are always available w Entertanment team are awesome full on and enthusiastic Bar staff work hard too in the evenings they take your drink order at your seats and bring them to you During the day cups are frequently collected by staff so no wasps Hotel overall is very clean Rooms have TV fridge large wardrobe comfy beds a safe and air-conditioning No noise after 12 The kids are catered for with a kids club and two smaller pools which the balls and inflatables are only allowed in not in main pool The small town area is a 15minute walk with supermarket and souvenir shops The views from the hotel across the sea and to the mountain are spectacular I would definitely return for another chilled week
Just returned from a 5 night break, booked last minute. Overal it was a good stay but not sure I would return. Hotel is in a great location with a balcony overlooking the sea. Our room was quite dated and in need of some renovating. Furniture was old and worn, chipped and not looking the best. Bathroom, overal was ok but toilet was shoehorned into a small alcove. I think a larger person might have struggled to use the toilet comfortably. On the plus side the bed was very comfy and slept well. Found everywhere to be clean and staff were friendly. Food, main restaurant had plenty of choice but I thought it was quite bland and not always appealing. Pool bar lunches, bread for sandwiches was always stale, left uncovered so always had flies hovering. Pool, always managed to get a sunbed, seemed like you weren't able to have fun in the pool! No inflatables or balls allowed in the main pool, felt the lifeguards were always telling people off! Felt more like a 3 star hotel.
Just come back from a fantastic holiday at this hotel , the bar staff are brilliant along with the hotel entertainment team , food was plentiful with plenty to offer for everyone. We were due to check out at 12 pm but our bus was picking us up at 3.20 , for 10 euros an hour we kept our room for abit longer , will definitely return. The hotel is very central to most things including the lido and the main shopping area .
