- Tenerife Holidays
- Puerto de la Cruz
- Bahia Principe San Felipe
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Bahia Principe San Felipe
Spain, Europe
Puerto de la Cruz
Located in Puerto de la Cruz, this charming hotel lies just across the promenade from the beach. The airport is just about 20-minute drive away. Guests will find at a walking distance from the centre of the city. The hotel is situated within easy access of an abundance of shops and entertainment venues. Guests are invited to take advantage of the wide range of excellent facilities that this wonderful hotel has to offer, they can relax in the spa after an exhausting day or have a delicious meal in the property surrounded by a lovely atmosphere. This charming complex comprises beautifully-appointed rooms, which come complete with modern amenities for added comfort and convenience.
Hotel Information
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/games room and a hair salon.
Facilities
- Wheelchair-accessible
- Car park*
- Garage*
- 24-hour reception
- Late Check-out*
- Wi-fi
- Local and international calls*
- Car hire*
- Transfer service*
- Airport Shuttle*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good2,617 reviews
Excellent
40%
Very Good
33%
Average
16%
Poor
6%
Terrible
6%
Location
Cleanliness
Service
Value
Not worth the money
As much as the location was really good, close to the beach and promenade, the hotel left much to be desired. The bathrooms were unhygienic, with roaches and sewage smell, stained tubs and wc. You could hear very well other rooms through the vents. They also failed to disclose that half board does not include drinks (not even soft drinks or water). The hotel is outdated and I’d say there is no value for money in this deal. I know Bahia is a big chain all over the world but this experience is making us steer away from it.
I had a lovely time
The staff were friendly and helpful. The food was great. The entertainment was good. The hotel was lovely . My room had everything I needed. Had an enjoyable holiday
Would recommend
The reception staff are very helpful. Eri runs the entertainment and she is excellent. A real credit to the hotel. The rooms are clean and spacious. The a la cart restaurant is very good with very friendly staff.
Another visit
We have been here twice in 2026 June and Sept. Our room was lovely, the hotel is very clean. The pool area is large plenty of sunbeds and hosed down every night. Some sunbeds are brand new.. A bar and snack bar are adjacent to the pool area. All staff were extremely pleasant and always helpful. We had a problem with the room safe and the response was immediate they managed to fix it. The restaurant is well managed and waiters clear your table regularly,food is what you would expect from a buffet. The white wine and rose from taps are poor. Help yourself to soft drinks water and beer. Caberet in the lounge happens most nights, seats are plentiful and comfortable. No need to queue at the bar waiters will serve you throught the night. Drinks are standard local. There is also an outside seating area. The bedroom was lovely,well looked after by the maids,English tv as well,cold water dispensers on all floors, a library on floor P. All inc guests get two visits per week to the Al A Carte book via reception. For what you pay this hotel is good value for money,with exceptional staff and a high level of cleanliness,special thanks to Jordan and Anna on reception and Leonardo who fetches your drinks at night.
Review by Pioneer29197671386 London, United Kingdom
Disgusting .
I’m currently waiting desperately for jet 2 to help me get to another hotel . I’m actually baffled as to why there are any good reviews for this place ? I arrived at midnight on Saturday . At 2am I asked to move to a different room as 1502 is just a disgrace . It stink of drainage and was depressing / dingy .. like an old people’s bad home . The room I have been moved to is a little better in that it’s not so dingy but it still stank of drains so maintanence man came today to sort that out . The food is awful . The pool area disgusting . If I can not get changed to a different place I’m going home . Yes , the staff are nice but sorry .. this place is depressing and awful .
Review by Debbie W Essex, United Kingdom
