Allegro Isora

Writing this by the top pool on our last day. We enjoyed our time here, but had realistic expectations due to the price paid and the other reviews.

We are a couple in our 50's and booked on a B&B basis.

The hotel is okay, but when you look closely it needs maintenance or TLC in almost every area.

We had a sea view room (F301) and although there was another building across the street between us and the sea we felt is was a worthwhile upgrade.

I cannot stress enough how uncomfortable the sofa bed is. We were only using it to sit on and it was almost unbearable.

There were a number of maintenance issues in the room that we chose to put up with rather than report. The front door catches on the floor when it is half open and took a hard push to open fully. Similarly the bathroom door was hard to open after it was fully closed. There was a water leak near the toilet but is was small and was in an out of the way area so we were content to ignore it.

Our cleaner was a lovely lady but she just ignored the do not disturb sign every time we put it out.

There are 3 pools which are a bit tired but usable enough and not too cold. It would be more comfortable for guests if they were designated as an adult pool at the top, activity pool in the middle and family pool at the bottom. There is no lifeguard at the top pool but families and children still use it. Edit: there was a guard at the top pool for around 20 minutes today but he didn't stay long. I definitely wouldn't want small children there. There are guards full-time at the other pools.

The only food we had was breakfast. Again it was okay. Plenty of choice, british style sausages, albeit cheap ones, which is a plus but the bacon was mostly overcooked. Luckily there are other options. There is an omelette station.

Most of the communal areas do not have air-conditioning. The WiFi was very patchy, I had my own data with my phone provider but it would be very frustrating if you had no choice but to rely on the hotels signal.

Lastly, the local town is tired in a similar way. The beach was pleasant and the sea temperature was nice and refreshing. The black sand gets very hot so be warned...

We got the bus to Playa de las Americas and Los Gigantes which was a great way to get around the local area.

Overall a decent late season break with easyjet holidays for £850. Would have been disappointed if we had paid more though.

We have just returned from Servatur Isora Suites after a week holiday, we are a family of 3 adults & 2 children both under 3 years old.

We had rooms C205 (solo) & C206 this block is the furthest rooms away from the children's splash pool which was a bit of a pain due to distance and carrying the kids toys and a small tent for shade.

My room C205 was very clean and the bed was straightened everyday, the bed was very comfortable. However the room could do with some upgrades such as replacing the grout at bottom of shower tray.

Within the suite you have a hob, but no pans or utensils, so unsure why the hob is there. You do have a microwave but no kettle or cups / mugs in the room so unable to make a simple brew.

In the bedroom you have a ceiling fan and the air-conditioning in the living room worked extremely well.

Some of the walkways were crumbling so several pot holes around the site.

The All inclusive had good variety. However the food was only ever warm but edible. They have self service soft drinks along with beer and tapped wines / sangria.

The staff stopped and spoke with the children and interacted which was nice to see. The entertainment staff are absolutely fantastic, my granddaughter loved see these staff at meal times they always waved and even made her a flower out of a napkin.

The hotel WiFi is very intermittent.

I would return again. However I would request rooms closer to the splash pool for more convenience.

This hotel is not great if you have any mobility issues.

We have just came home from a fabulous, memorable holiday! We would recommend this hotel completely and are already looking forward to returning again!

It is a great find, a lovely hotel within a nice quiet area with shops, restaurants and access to the black sandy beach just a short 5-10 minute walk away.

The entertainment and activities at the hotel were fantastic, something going on throughout the day. We were not bored at all! Pool, darts, water polo, water basketball, aqua aerobics, ping pong, live dancing and cooking shows during the day to name a few. The animation team are fabulous - great at their job involving people, especially a big shout out to Weronika. The evening entertainment was amazing (Circus and Red Dragon just 2 that come to mind), some of the best we have seen on holiday! Very professional!

All staff, whether in the restaurant, on the bars, cleaning team, etc, etc, are very friendly and go out of their way to help. Thank you 🤩

Food was delicious with a great variety and plentiful. Pleasantly surprised by the high quality of food, huge fresh prawns, steak, duck, etc..

We had a lovely view over the pool from our spacious room. This was cleaned daily. We also noticed the whole area of the hotel being cleaned every morning and during the day as well. Very well maintained.

We honestly can’t think of any negatives regarding our stay at the Servatur Isora Suites, thank you so much to all who made our holiday such a great time!